Menu
For Business Write a review File a complaint
Modify Utah

Modify Utah review: Closed for business & nothing done? 55

A
Author of the review
7:16 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Paid them 3k and just heard this morning that, after taking the week off between Christmas and New Years, they are "closed for business." No indication there was any problem and now plonked on my butt with my modification mid-way done with Bank of America. WTF? Now what?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

55 comments
Add a comment
M
M
mohamad haidar
HR
Jan 08, 2011 10:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i am in the same boat as the rest of you and am furious! I will do whatever is needed to assist in going after these people. Please keep me in the loop on any information you find.
Thanks!
Mohamad
king_112@hotmail.co.uk

V
V
Velvettec5
Roy, US
Jan 10, 2011 5:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

You have said it all. I filed with ModifyUtah in March, gave them my $3000 and have been getting the run around ever since. I received an email on Dec 10th telling me that we are almost done and should be able to wrap things up at the first of the year. I called Bank of America today to check on the status and they are telling me that ModifyUtah has never been in contact with them regarding my mortgage.
Please include me in anything going on to get our money back or to at least put these theifs in their place.
fredericksmotorsports@gmail.com

S
S
Scammed by MU
Lindon, US
Jan 11, 2011 12:03 am EST

I'm in the same situation as everyone else. I paid them $8k to do 3 properties back in May, and still nothing was done. These people are a joke. I first worked with Coryse Templeman (owners sister) who literally did nothing but tell me she was able to set me up on forbearance payments(when I actually got to talk to her after 20 messages and emails with no response) which was a complete lie. This alone has caused countless problems. I know that Alain Templeman is the owner and Michelle is his wife. I have also heard that their office in American Fork had a break in a couple of months ago. Im not sure what was stolen, but a lot of personal information was in their office so just be aware of this. I just got a letter today that due to the company not being able to generate money all refunds will be stopped immediately. I will be filing a report with Division of Real Estate, hopefully something can happen.

F
F
Fournier0110
usa, US
Jan 11, 2011 2:31 pm EST

To celebrate, the company first anniversary, Some commodities have been, discount .Anti-purchase at this site Any goods, we will giving a Christmas gift .In addition Buy $ 300 and receive a free glasses or a wallet, as a Christmas gift . welcome all friends to order. Reputation, quality, absolute guarantee. please log in: http://www.fashionsb.com . so what, move your mouse .

L
L
LynnMann
Eagle Mountain, US
Jan 11, 2011 5:00 pm EST

I am going to file a complaint as listed above. Shelley Nordstrom was fired from modify Utah LONG before this all went south. I know because she was a friend and helped me with my modification and is devastated at what happened to everyone and is in shock just like the rest of us. I hope we all have a case as I was in the "process" of getting my refund and then of course notified by a note in the mail yesterday that I will in fact NOT be getting my refund. :( Lynn

I
I
iambutlerman
Midvale, US
Jan 11, 2011 11:57 pm EST

Please keep me included. Everything I have read is the same thing that I have been going through!
mike.butler@thfonline.com

S
S
Soz
US
Jan 13, 2011 3:53 am EST

My wife and I were dealt the same as the rest of the complaints above. We had money taken out each month to cover the cost of the Modification, a total of 3K. We trusted them for 6 months of Negotiations, believed their comments. We received foreclosure notice from our bank, called modify and they said don't worry its all part of the process. We contacted the attorney who sent the foreclosure notice and he told us we could probably get the sale date delayed by contacting the bank ourselves. We did and the bank postpone the sale of our house. After one year of worrying and constantly being sick from the thought of losing our home. We started working with the Bank directly. We started the process all over with the bank and finally were approved for a modification. I'm sharing this with all who are interested, start with your bank call them Directly and perhaps you can end up with the same results. Hopefully

M
M
Mariew
West Jordan, US
Jan 17, 2011 3:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I signed the contract with Modify Utah February 8, 2010 and gave them $4, 050.00 to proceed with my modification. I was patiently waiting for everything to be completed for my modification; I had received emails and calls prior to November 2010 indicating my bank doesn't need anything & it's being reviewed; your modification is in its final stages and should be completed soon. Until I received all the documents back on January 6, 2011 with a letter stating, as of December 31, 2010, Modify Utah has closed its doors. What I can't believe is - they provided information for another modification firm to help me if I still needed help but at a reduced rate...REALLY! I don't need another firm to screw me...I would like the money I paid you refunded to me! I feel for all of you! I'm sorry all of us have to go through this nightmare! I would like to be included in the class action lawsuit against Modify Utah.
Marie
mwhaley1973@yahoo.com

A
A
ashleeb20
Holladay, US
Jan 20, 2011 6:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Same story, we were screwed out of $3800. I am all for doing what it takes to get our money back. Please contact us at ash_twix@hotmail.com

B
B
BrooklynL
US
Jan 21, 2011 1:02 am EST

Paid 3k only to find out from my lender B of A that they never recieved ANY information from modify over 6 months. Already filed a police report, BBB report, and contacted the Utah Division of Real Estate Fraud.. Was advised the next step is the Attorney General. Has anyone gotten farther than I have? Brooklyn86@live.com

A
A
aksmith
US
Mar 01, 2011 6:59 pm EST

They actually got my modification to go through, lowered it $100.00, not much for what we were paying. We were on a payment plan, does this mean that the payment should be stopped? They did do the service for us (overcharged) but did do the modification as promised. So not sure if a refund is justified, or just the future payments since they are out of business.

T
T
THE SOURCE
Mar 20, 2011 3:52 am EDT

RE: he BBB Lists an affiliated company of Frontline Finance as American Mortgage & Debt Solutions, americanmds.com, which is still up. Source: http://getoutofdebt.org/25203/modify-utah-shutters-doors-leaves-consumers-stranded

CONSIDER THE SOURCE:
GetOutOfDebt.org a site that BOASTS ….” If you still want to take a run at me legally, send me a nastygram or a cease and desist letter, then you should contact the lawyer”…”And if you’d like to find out what his favorite ammo or weapons are, you can…” SOURCE: http://getoutofdebt.org/terms
I am a city boy so I don’t know much about ammo…
but if you search the Bar Association Disciplinary Section you will find the NC Bar Assn. doesn’t really care either… http://www.ncbar.com/discipline/disorders.asp
Christopher W Livingston, GetOutOfDebt.org’s lawyer

B
B
Bobby_Gill
US
Apr 04, 2011 5:18 pm EDT

http://www.modifyutahmoney.com/InfoMPower2.aspx?id=821
Seem like same people running a new scam.

Contact us if you have any questions or concerns

If you have questions, comments, concerns or feedback regarding this Privacy and Security Policy or any other privacy or security concern, send an e-mail to info@modifyutah.org

ModifyUtah.org
734 East Utah Valley Dr. Suite 200

Phone: [protected]

J
J
joshuasternrealestate
US
Dec 09, 2016 8:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

M
M
ModifyUtahVictim
US
Dec 13, 2017 8:21 pm EST

Not sure if people are still reading this but I went through the same nightmare with Modify Utah about 7 years ago. I ended up short selling my house and lost it. I was able to get my money back, however. This was several years ago and the details (names/dates/amounts) are a bit hazy but here goes. I paid my deposit (I believe it was $3500 or something similar) and started working with this company. Right away things felt off but I really needed a modification so I stuck it out. A few months into the process they started accusing me of not providing documents. I disputed this for a few weeks and after much frustration I was able to get a supervisor to call me. She informed me that I hadn't provided the proper paperwork and they weren't able to complete the process. She explained that they had done the work but I failed to provide documents on my end so they would be keeping my money. Obviously I wasn't okay with that and disputed it but they refused to refund me. I was young and newly married, had 2 kids at the time and this was the first townhouse I had ever purchased. This was right around Christmas and needless to say I needed my money a lot more than Alain or Mike Templeman did. I was determined to get it back and started researching. I originally blamed my sales person for false promises so that's where I started, as he was the person who sold me this package of [censor]. His name was Dax Holmstead. Dax was a real piece of work and had a blog floating around written by his neighbors on how he had scammed them out of money. I wish this blog was still up but sadly, I can't find a link. I took that blog posting and blasted it to everyone at Modify Utah in an effort to show the false promises he made. I also explained that I was in contact with Get Gephardt over their fraudulent business practices and they wanted to interview me (total lie). Needless to say I was quickly contacted by a Templeman (Mike, I believe) and eventually ended up corresponding directly with Alain Templeman. He told me that because of my email Dax was escorted out of the building, assured me that they valued integrity and wanted to make things right. He offered a full refund and indirectly asked that I don't provide info to Gephardt. I took back my money and moved on with my life, thinking that I had a bad sales person and that was that. Well... I just stumbled on this blog and see that the problem ran much deeper. Not only was Dax just doing his job (here in his bio you can see him bragging about closing 25 modifications a month: HTTP://daxholmstead.blogspot.com/), but they used him as a scapegoat for shady business practices. What makes me most upset is that these people are still in business. Does anyone have an update on what happened with all of the complaints? Did anyone get their hard earned money back from these conmen?

Anyone care to see what these thieves are up to now days?
Frontline Financial was DBA Modify Utah
Frontline Financial is still in business: HTTPs://WWW.frontlinefinancial.net/
Alain Templeman: HTTPs://WWW.linkedin.com/in/alaintempleman/
Dax Holmstead: HTTPs://WWW.linkedin.com/in/daxholmstead/

Interestingly, they all now work for some kind of "M" company. Frontlinefinancial.net is registered to Menterprise Inc. Alain Templeman is SVP of Information Systems at M.Network and Dax Holmstead is VP of Enterprise Accounts at MX Technologies. Not sure if the companies are related but you might want to contact them and see if they have an update on your stolen cash.

More Modify Utah reviews & complaints

Modify Utah - Fraud 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Modify Utah - Fraud- update
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Modify Utah - Modify Utah
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.