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Navy Federal Credit Union [NFCU]

Navy Federal Credit Union [NFCU] review: Incompetent employees

J
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9:42 pm EST
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My husband has belonged to NFCU for over 40 years. I am his spouse for 59 years and we have a joint account. I have had several experience in 2023 having problems with errors they have made. I still don't know if they have corrected their screw up when I sent them a check in the amount of $180,000. to open a money market account for my husband. Did they do that no they

put it my money market account. It took days and many hours and I still don't know if it was corrected. Now tonight when I attempted to find out on the telephone what was the amount he should receive for his military pension.

I couldn't get it to find out. I did find out several days ago but didn't record and at that time there was no problem. Tonight they asked for my telephone password. I have that number read it and I was told there was no record for it. Finally, I said, AGENT PLEASE, and someone did answer. It was a long time ago since I ever was asked for it or used it. The woman to whom I spoke told me she couldn't give it to me and I understand why. We have over one million dollars in our joint account and I am not happy. Perhaps it is best to find another bank and warn all our military friends about USAA. Janice White

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  1. Navy Federal Credit Union [NFCU] Contacts

  2. Navy Federal Credit Union [NFCU] phone numbers
    +1 (703) 255-8837
    +1 (703) 255-8837
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    Member Service - International
    +1 (888) 842-6328
    +1 (888) 842-6328
    Click up if you have successfully reached Navy Federal Credit Union [NFCU] by calling +1 (888) 842-6328 phone number 0 0 users reported that they have successfully reached Navy Federal Credit Union [NFCU] by calling +1 (888) 842-6328 phone number Click down if you have unsuccessfully reached Navy Federal Credit Union [NFCU] by calling +1 (888) 842-6328 phone number 0 0 users reported that they have UNsuccessfully reached Navy Federal Credit Union [NFCU] by calling +1 (888) 842-6328 phone number
    24/7 Member Services
  3. Navy Federal Credit Union [NFCU] emails
  4. Navy Federal Credit Union [NFCU] address
    Navy Federal, PO Box 3000, Merrifield, Virginia, VA22119-3000, United States
  5. Navy Federal Credit Union [NFCU] social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024
Navy Federal Credit Union [NFCU] Category
Navy Federal Credit Union [NFCU] is ranked 21 among 414 companies in the Banks category