Airports Company South Africa review: Service

Arrived today with Rwandair at 3.15am from Kigali. When we disembark we reached end of sky bridge to find doors not opened. Twenty minutes the whole plane stuck inside bridge. No escape Incase of emergency. Where is the person to ensure doors open when a flight arrive? Then to find all the walk on escalators not working.in fact one of them not working for MONTHS! We parked right at end so you can imagine the passengers who find it difficult to walk!

The undercar park - long term - smell like a toilet! Every corner either staff, security and passengers urinate and the smell is unbearable. The WHOLE car park should be washed down with cleaning chemicals.

ACCSA more interesting to show ‘other' easy things to brag what they do. Nort the basic requirement for a airport company to manage. Emile Muller regular passenger