CB Airlines and Air Travel Pakistan International Airlines [PIA] customer service

Pakistan International Airlines [PIA] review: customer service 1

Abada Parveen of GB

Jan 22, 2020 11:14 am EST

On Sunday 29th December I had to fly back to the uk with my poorly son from Islamabad airport. My. Son needed blood transfusions on Monday 30th December, and due to the awful poor customer service from PIA I was unable to get on the flight I had paid for.
There was a full whole hour left for the plane to take off and I got refused to be checked in I got told I was late. When I'm fact I wasn't I arrived at the airport 4 hours before.
There was flights that were delayed when i got arrived at the airport, the ques were actually to the car park that's how busy it was on that day.

They were letting people through when i got to the check in point and when my luggage was on the belts i got told i am late, i only had 1 suitcase as well not like i had plenty.
PIA staff knew I was desperate to get back to the uk due to my sons illness instead they said to me pay us £500 and we can get you on the next flight that's leaving in 5 hours. Which I had no choice but to do as my sons health was very important. PIA staff are very corrupt and good at making money out of people when it's not there fault. Therefore I want to take things further as how I got treated was very wrong so can you kindly put me in the direction who is the head of PIA.

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air.irregulations@asia.com

76 comments

air.irregulations@asia.com of FK

Nov 19, 2021 8:40 pm EST

Mrs. Abada Parveen,
The style of the complaint does not disclose any violation of the personal right, but it discloses the dissatisfaction with the politics.
This site, particularly the section "airlines", is not intended for the discussion of political issues.
I a passenger considers that he or she has suffered loss or excessive nerve pressure from the lack of services or from behavior of the cabin crew of an air carrier, such passenger can hire lawyer or a legal professional for an agreed fee in order to receive a fare satisfaction in the district / magistrate court in the country which is displayed in the passenger contract (ticket).

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Support

Pakistan International Airlines [PIA] address

Motor Transport Building, PIA Head Office, Karachi, 72500, Pakistan

Pakistan International Airlines [PIA] social media
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Nov 19, 2024