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I just opened an account with penny talk. so I could call home to Ireland for cheaper. Sounded like a great hook up. Set up the account for $25.00 and I got a message on the screen saying that my account had $3.00 on it while they check and see if my credit card was ligit. No probs there on my part. My credit cards are good.Then I rang home. Total charge to my account by the end of the call was $1.31 which was fantastic I thought. The next day when I go online to check and see if the $25.00 was on my account I had a -$1.31 saying that my address didn't match what my credit card had on file. At first ?I thought maybe I did enter the wrong digits but then again my call wouldnt have gone through. I'm still waiting for a customer service person to call me but after reading other comments online I guess I can wave good bye to cheap calls to Ireland, and will probably end up canceling my Amex just to be on the safe side...So all in all I'm already not happy with Penny Talk. Now it just seems like its fake!
I have a penny talk customer for about 6 years and have been charge my account with my credit card .and have moved several times and always notified penny every time today I tried to place a call to Europe and gave the operator all the informationand was told it was not correct and the pin # I gave was told was not right I will give you the last 4 numbers of my credit card and if you want the rest of the numbers I will supply you with them
Thank You
jlam1924@yahoo.com
1330 Ambra Dr
Melbourne FL 32940
[protected]
I bought their card in Chicago to make a land line call from my hotel. It was a call to a radio station and the bottom line is the card didn't work. The 10 digit account number and pin are difficult to decipher on the back of the card, but I tried different number arrangements and none of them worked. I called PT for a refund but they don't offer one. Don't use this card if your calls are important.
The number I want to call in Belgium never go through. I did check the number and it's a good one. Why doesn't it never go through?
The number is: [protected]
I still have a remaining balance of 12 dlrs.. but sadly, i tried making multiple times using it, but couldnt get thru till it went down to 9 dlrs..😠😠😠
I ve been trying to use this freaking card, useless, inefficient..i just want to throw this card in the garbage. So its freakin over and over!😠😠😠
Not to be recommended to anyone ..please dont settle for this card.. Dont get fooled over fraud ads !😠😠😠
It seems the company is out of business. No customer service, app was removed from Apple app store. Don't do business
I’ve been attempting to use the PennyTalk calling card for calls to the UK for over a month, but to no avail. Despite numerous calls to customer service, each ticket opened was supposedly resolved, yet the card remained non-functional. Requests to speak with a supervisor resulted in dropped calls and no callbacks.
The inconsistency in information provided by their support team—claiming the number is disconnected when others have successfully connected, or stating the number is incorrect despite it being dialed accurately by family members—has been particularly troubling.
It’s disheartening when a company refuses to issue a refund for a service that fails to deliver. This experience has left me with the impression that PennyTalk is not a reliable service and may not be operating with the best interests of its customers in mind. I advise against purchasing their calling cards.