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Phoenix State University

Phoenix State University review: Never Delivered Product I Paid For 51

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2:51 am EDT
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After over two months, ETI/PSU never provided any of the products I paid for: Executive Protection, Bodyguard, Firearms Instruction, Master Gunsmith, FFL Licensing, Shotgun Tactical Specialist, Vehicle Escape, Event Protection, Dignitary Protection. In actuality I don't believe they have any of these products.

I paid over $400 for their Maxi Success Program. DON'T DO IT. Angela one of their "reps" was rude and accused me of not even taking the test that I sent back to them over 8 times - although it wasn't a course but more like a marketing overview questionaire. Tim, the alleged ATF retired Manager, also threatened me when I asked for the products I had paid for. They continued to reply to any correspondence through one of two email addresses: [protected]@e-psu.com or [protected]@zpsu.com . Both are automated responses. If you enter the addresses in and send them anything you will get back the same reply regardless.

They claim to "grandfather" your credentials to avoid the Obama legislation with guns. They claim you are bonded through them. NOT TRUE. They claim they sign you up for alot of associations - NOT TRUE only one and it is theirs. They claim to get you credit refs - not any good as no one knows the companies they use as reference.

IN TOTAL A GIANT SCAM AND FRAUD. Stay AWAY FROM ETI/PSU for any Reason.

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The complaint has been investigated and resolved to the customer’s satisfaction.

51 comments
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EJMc
Jackman, US
Jun 10, 2010 8:00 pm EDT

i applied and paid for the journeyman gunsmith course, got the basic and "passed", did not receive the certificate or the advanced course, reffered to a web page that routes you to order and pay for upgrades. any emails to them routes you back to the same web page. Scam? it is looking that way

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EJMc
Jackman, US
Jun 10, 2010 8:19 pm EDT

i was suckered by PSU also. Purchased the Gunsmith Journeyman course. for the price i was not expecting a lot but i was expecting somethig. NOTHING! A cut and paste basic test. announced that i passed but no certificate. i was using another soure but it was all video. while it was very useful i wanted something in print. Guess i did not get that.

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trucatdaddy
JP
Dec 08, 2010 10:06 am EST

Well they got me too.I ordered there locksmiths program almost two months ago and I have no way of contacting them about my course or my refund.They really should be shut down, people works too hard for there money only to be scammed trying to better themselves.Now I want my money back!

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almost suckered
US
Dec 09, 2011 4:44 am EST

check them out on the bbb website gives the address they are Phone: [protected]
2711 Centerville Road, Suite 400, Wilmington, DE 19808
mail@e-psu.com
View Additional Email Addresses
http://www.e-psu.com
View Additional Web Addresses

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gwnail
US
Dec 28, 2011 7:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

These people are thieves! I appreciate all those who took the time to report these ### so that others may beware.

Try contacting their domain registrant and then FTC.gov

Registrant:
GLLLC Holdings
ATTN E-PSU.COM
care of Network Solutions
PO Box 459
Drums, PA. US 18222

Domain Name: E-PSU.COM

Administrative Contact:
GLLLC Holdings gv2y987c6fe@networksolutionsprivateregistration.com
ATTN E-PSU.COM
care of Network Solutions
PO Box 459
Drums, PA 18222
US
[protected]

Technical Contact:
Network Solutions, LLC. customerservice@networksolutions.com
13861 Sunrise Valley Drive
Herndon, VA 20171
US
[protected] fax: [protected]

Record expires on 03-Sep-2012.
Record created on 03-Sep-2006.
Database last updated on 28-Dec-2011 01:58:22 EST.

Domain servers in listed order:

NS62.WORLDNIC.COM 206.188.198.31
NS61.WORLDNIC.COM 205.178.190.31

This listing is a Network Solutions Private Registration. Mail
correspondence to this address must be sent via USPS Express Mail(TM) or
USPS Certified Mail(R); all other mail will not be processed. Be sure to
include the registrant's domain name in the address.

Registrar: NETWORK SOLUTIONS, LLC.
Whois Server: whois.networksolutions.com
Creation Date: 03-SEP-2006
Updated Date: 04-SEP-2011
Expiration Date: 03-SEP-2012

Nameserver: NS61.WORLDNIC.COM
Nameserver: NS62.WORLDNIC.COM

Registry Status: clientTransferProhibited

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rabrev
Mobile, US
Mar 20, 2012 4:54 pm EDT

I was looking into this program, and read both sides. The majority says this is a scam. The few positive inserts here and there say the same things. I actually wonder if one person isn't registering under different names with all the same things and same sites being quoted with every positive comment I found...

If I was a reasonable person, basing my opinion on this company from this forum, I would have to say this company is definitely one to stay away from. Meets every possible definition of the word "paper mill" when it comes to higher education. It amuses me that the positive comments all refer to the first website I found, which is nothing but a sales page anyway. I spotted that straight from the get go. In response to being accredited, the links on this forum lead you to a page taking up a LOT of space as to why they don't need to be involved with "normal higher education facilities" instead of just stating who they are accredited with... Not one place is listed, but claims that they are accredited with THOSE THAT MATTER get highlighted, and sometimes even put in red.

Buyer beware is all I can input. If all you want or need is a piece of paper to hang on the wall, this is cheap so get it. You can't get a degree or diploma for anything for $100... If you want an education, don't know what you are doing but think maybe you can figure it out later or really need to know what it takes to do your dream job then I highly recommend moving on and finding some real instruction from a real school even if it will cost you a few more $$$.

You may not always get what you pay for, but the old saying "if it's too good to be true, it probably is" is really hitting home with Phoenix State University... I feel bad for those of you who didn't have the benefit of research before sending money. Will post links if I find a better looking prospect for teaching gunsmithing from home.

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captron56
Anacortes, US
Apr 06, 2012 5:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

scam! Got me for $110 on a fake locksmithing course.

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vonstro
Litchfield, US
Mar 13, 2014 2:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

JonWA has spent a lot of time complaining here, yet everything I'm reading couldn't be further from the truth of my experience with these people. They're a great group of people to work with! I read another poster on this site who made a lot of sense when saying that you can google just about ANY school's yea's or nay's and you will find whatever it is you're expecting to find. There's no doubt that people have negative experiences from time to time with just about anything in life, but to turn those experiences into conspiracies is just plain silly! As I have already stated, my own experience with ETI and Phoenix State University was very positive, and I'm thankful to have found them.

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Tracy Grant
US
Aug 28, 2014 8:00 am EDT

I was thinking about signing up but then it hit me... PSU = Phoenix State University... PHOENIX IS NOT A STATE... It's a city! Then I searched for complaints and found this site!
I HOPE NO ONE GETS SCAMMED!

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kimg2
Hudson, US
Feb 22, 2015 3:16 pm EST

THANK YOU THANK YOU THANK YOU I was just about to buy the background check kit. But I wondered how would you do the federal background check without rolling peoples fingers in the ink? I tried to email rhem to ask this question but it said the email was not working I thought it was my computer but now I know that it is prob them! Then I said let me look them up and see if there are any complaints about them before I buy this... I am so glad I did!

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Dorothy Madison
Melbourne, US
Apr 30, 2015 5:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Thanks people. Your comments have saved me a lot of grief and money NOT paying for a certification. What the hell is wrong with PayPal? I'm shocked they still allow this company to use their services. It sure does give me a different opinion about PayPal!

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