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Platinum online group is a scam...i was charged $99 twice and i never authorized them to withdraw from my account! they created 2 checks: chk#22790 for $99.000, and the next day they charged me again! And another fake unauthorized check creation!
The customer service number is a fraud because they take messages but no one will call you back! What good is customer service if you can't talk to anyone that can assist ?
And I am not rich so I can't afford a lawyer, so we'll see what the next steps are, but I am going to get my money back somehow! And I am going to tell everyone i know and meet what a bad business they are! They need to go out of business and refund everyone's money!
The complaint has been investigated and resolved to the customer’s satisfaction.
They did the same thing to my Aunt! She was able to talk to her bank and they sent it back to Platinum. It was refused by bank and acct. holder! I did look up the area code and prefix and from what I have found out about this company, they are out of CA... North Hollywood ... Los Angeles to be exact. The zip code there is 91605. Maybe if you look it up with the city/county info and business name you can get to the bottom of it. Good Luck! btw a great website to search is http://www.superpages.com