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Platinum Online Group

Platinum Online Group review: withdrew money from my account 321

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11:52 pm EST
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$ 99.00 was withdrew from my Banco Popular account on December 18, 2009 using check number 14334
I never authorized Banco Popular (my Bank) or Platinum Online Group to withdraw money from my account.
Because of that Banco Popular charged me $30.00 for overdraft. The total $129.00 was deduct from my account.
Give back my $99.00 and pay to my Bank $30.00 for the overdraft they charged me or I will take legal action!

Ligaya D Runtu
([protected]@rocketmail.com)

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

321 comments
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Nancy
Oct 05, 2006 12:00 am EDT

The Platimun Group - they took out $139.95 out of my checking account and I did not sign up for their card and they are going to take $14 a month for a membership I did not sign up for, I think this is fraud what do I do?

Please help,
Nancy

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hmbird
Tallahassee, US
Dec 23, 2009 1:27 pm EST

Platnium Online Group sent a fake check to a old bank account I have not been using this account. They tried $99.00 and it bounced now i am stuck with fees for something I did not order. I want my money back

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Mrs.Jakson09
US
Dec 23, 2009 4:03 pm EST

I was looking for an online shopping company but instead I get ripped off. For one a foriegn lady handled the call and despite her being pushy I accepted her offer. I was never given any details about the company and never given a sign to be directed to to observe merchandice. And when I call to resolve the problem I get disconnected after long waiting times ect. ..I want my money back or my product or I WILL take legal action!

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robert berry
Damariscotta, US
Dec 23, 2009 4:12 pm EST

The same thing has happened to me. I would like to know how to get my money back. They never anwer the phone. What do I do.

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jela1982
Buckeye, US
Dec 23, 2009 8:05 pm EST

mine too they deduct $99 to my account and they never answer the phone to get my money back...

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electricshock65
Belleview, US
Dec 27, 2009 9:15 pm EST

i am also out 99 dollars plus 25 extra dollars for the over draft fee. and whoever is on the other end of this scam is going to have to answer to jesus one day and its not gonna be a pretty picture when your time comes.

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ROBERT ARTINA
WASHINGTON, US
Dec 28, 2009 8:52 am EST

they jt took 99 dollars out me an my husband's account plus a 45 overdraft fee n we need our money bk also we tryin to call n gt a refund asap we hope its doesnt hav to take a lost

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pgable67
Syracuse, US
Dec 28, 2009 12:54 pm EST

Can any body tell me how i can e-mail platinum net first they took out $99 out of my account i am trying to get in touch with them i am in trouble with the bank because i did not have the founds Can somebody help me.i tryed calling but get no answer what can i do please e-mail at snowballpg2@yahoo.com

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pgable67
Syracuse, US
Dec 28, 2009 1:03 pm EST

Its me again pgable67 the Co.name was Platinum online group how can i get in touch with they took out $99 out of my bank and i did not have the funds i tried calling but no answer can any body help thank you from snowballpg2@yahoo.com

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Tom in VA
Warrenton, US
Dec 28, 2009 7:35 pm EST

The same thing happened to me. First a company calling itself E Platinum online group took $95.00 from my account, then a group called your customer service online hit me for $99.00. I called many times had to listen to to a recording about emailing them (no such address) then got hung up after about 15 minutes. I am not sure how they got me account number, but I did apply for a internet loan from WWW. 200cash.com, they hit my account for a fee and did not give me a loan. 200cash.com was the only company I gave my account number to, so this scam had to come from them. Beware.

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tgeorge
Ada, US
Dec 29, 2009 6:25 am EST

my account as debited for $99 dollars plus an overdraft fee. i cannot afford this. not only that, but the website info they give you is fake too. does anyone know how to get your money back? thank you rtkd1@yahoo.com

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fharo
Lomita, US
Dec 29, 2009 2:17 pm EST

Yes same things just happen to me on on dec. 21st 2009 of $99.00 and i let them take money outta my account and now my account is over draw for $30.00. And i too called my bank they gave me this number to call [protected] and no one answer and yes he website is a fake .Now how do you supose we get our money back. And who are these people that trying to get away with this.If anyone know please e-mail at fharo1990@yahoo.com 'GIVE ME MY MONEY BACK'

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pgable67
Syracuse, US
Dec 29, 2009 2:22 pm EST

I need my money back from Plactinum online group they told me on a recording message to go to www.yourcustomerserviceonline.com and I still get no where my bank is trying to help me never again will i go on line for any loans look at what they have done i did not tell them they could take out the money this is very wrong, and it hurts like hell.

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jill owens
richmond, US
Dec 29, 2009 4:58 pm EST

Same thing for me..except I didn't have the money in my account so they keep hitting me and my bank keeps charging me 25$ everytime they try. I did talk to kim on the 16th, she called me. She said that she understood that I had no idea what I had signed up for and was going to cancell my plan. Today the hit me again. when I call the number I am either disconnected or I talk to some foreign lady who can't seem to do anything but take messages.

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nielsen6
Oelwein, US
Dec 31, 2009 9:34 am EST

Does anyone have they're #? they took $99 out of my account!

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DrNabors
Monroe, US
Dec 31, 2009 10:48 am EST

$99.00 taken from my account and I never authorized it. They called and I told them to call back. They took it any way. Do not put banking information on line at all. The banks do not care that this is a scam. they get overdraft fees out of the deal so they don't care.

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CLAUDE J HILLIARD
US
Dec 31, 2009 11:11 am EST

THEY WITH DREW FUNDS WITHOUT MY OK WILL CALL US STATE'S ATTONEY IN FIRST WEEK IN NEW YEAR 2010

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DrNabors
Monroe, US
Dec 31, 2009 6:30 pm EST

ATTENTION TO ALL:

I went back to my bank and took them a copy of these comments and told them what happened. They then reversed the $99 and told this companies institution that I disputed the debited amount and needed the money back. As long as you are right and did not authorize the amount tell them you will sign what ever is needed but you want your money placed back in your account. The truth will make you free. I went to my bank today and my money was back in my bank by the time I came home tonight.
Maybe the banks do care. lol

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elmo warnick
rivesville, US
Dec 31, 2009 9:43 pm EST

This is Elmer Warnick you took 99.00 out of my bank account and a 25.00 dollar fee was added to my account you need to put that money back. I didnt authorize you to do this.

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davidcomplaint
San Diego, US
Jan 04, 2010 2:27 pm EST

you charge my card for 99.00. I don't know who you are and would for youto reverse the charges. thank you

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sherri johnson
Granite City, US
Jan 04, 2010 3:11 pm EST

I was applying for something on line and somehow this company got my information and made a fake check and ran it thru my acct. I am over drawn. I dont have a phone number for them. i havent received anything from them. The check has a phone number on it and its not mine. I want my money back and they should be delt withj.

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BIG BRENAN
Saginaw, US
Jan 05, 2010 1:13 pm EST

They did the same to me, and I want my money back! Does anyone know how to get it back?

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Linda Rinier
Duncansville, US
Jan 07, 2010 10:33 am EST

I had $99 removed from my checking account without authorization which caused all kind of overdrafts and after reviewing and investigating this I find out it is a fraud. How can I pursue restitution?

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PATDOG
Elizabeth, US
Jan 07, 2010 2:11 pm EST

Same thing with me.. I just open this account up on 12/14/09 and the the next thing I no get a letter from my bank..s
about insufficient funds. Now I pay out $35.00...now here is a second one..

TO EVERYONE BE CAREFUL WHO YOU GIVE YOU ACCOUNT#TO IT COULD BE A SCAM;;;;

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vincent4005
san leand, US
Jan 15, 2010 7:51 am EST

platinum online group withdrew $99.00 from my account without my authorization.The name on the fake check created by them is not the same with the one on my citibank account.These people are fraud and should be prosecuted-vincent

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Yarhitza77
Manassas, US
Jan 15, 2010 11:46 am EST

The same happened to me, $99 and $35 for the overdraft. The check number is 20201 and I didn't sign for anything. I want my money back or I will take legal action too.

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Nanna062
McMinnville, US
Jan 16, 2010 10:06 am EST

Platinum Online Group withdrew $99.00 out of my account. This withdrawel was not authorized by me. It created a overdraft on my account, Now i am out 99.00 + 35.00 fee for something I did not order.

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juliadream73
West Haven, US
Jan 16, 2010 1:56 pm EST

lisa dushane 1/15/10 they just pulled 99.00 out of my tdbank account that i did not authorize. because of this i now have no resource to put gas in my jeep to commute to work this week. as a single mother struggling as it is, i think these people should be ashamed of themselves! they should be exposed and properly prosecuted. i will be taking legal action with the bank and police department...they have done enough damage.

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mokie
Midland, US
Jan 18, 2010 2:33 pm EST

This laim company also took 99 dollars from my account the day before thanksgiving we need to really have something done about this company lets find out what to do and make them pay all the money they owe to us this is not the time to be taking money from people its stealling and its not right.

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DNICK
Pall Mall, US
Jan 19, 2010 3:07 pm EST

i too was one this way any sugestions

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milehigh5187
Connersville, US
Jan 19, 2010 6:32 pm EST

I also am a "sucka". If you find any info on getting justice with this matter, please email me at michael.huntington@yahoo.com. thank you.

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martin klein
marydel, US
Jan 21, 2010 1:18 pm EST

company made three withdraws from my account in one month and I do not know who it is and what it is for. I never received anything for these charges. 99.00 that bounced 49.95 that bounced and a 14.95 for who knows what? Going to the bank right now and changing my account number before I get another 36.00 overdraft fee twice is enough!

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Edward Condon
Fremont, US
Jan 22, 2010 6:57 pm EST

On 1/19/2010 Platinum Online Group took $99 out of my checking account at Bank of the West that caused me an overdraft of $81. My name is Edward Condon I live at 79 west Vine in Fremont Ne. If they don't put my money back plus overdrafts I'll fill out a fraudulent charges (dispute) form. I thought they were a loan company, but I guess not. I want all the money put back into my checking account. I did not authorize this transaction. I want my money back. I canceled this transaction by e-mail and it was taken anyway. There wasn't enough money in the account for such a transaction, they knew and took it out anyway. Now, if I don't get my money back within 24 hours I'll have the bank investigate. It doesn't matter if I gave them my account and routing numbers, still, I thought they were a loan company. They did this with fraudulent intentions! Here are the two numbers that appear in the memo, [protected]-AEC0110 and [protected].

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Lisa Brown Hale
Schenectady, US
Jan 23, 2010 7:43 am EST

Irecently applied for anadvance loans with this company, the lady talked so fast and stated i got the loan it would be in my accont in 24 hrs. one time fee of 99.00 What i got was no loan and an over draft instead iI WAS SCAMMED ANE WANT MY MONEY BACK!

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lashay
US
Jan 26, 2010 11:45 am EST

I too am a victom of this scam..Just tried to get an online loan and now im in trouble with my bank acct also..I have learned my lesson not to give any personal information online at all ever again..This place answers the phone and takes a message but does not call back or refund your money...I am so upset with this place...I really dont know what to do...I feel everyones pain with the loss of 99. and the overdrafts...I mean we were trying to get a loan not get in debt...I really wish we could get these people in trouble for the scam they did to us all...I cant afford to just give away this money i am a single mom and on a really big budget...No one can help ive tried everything...

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lashay
US
Jan 26, 2010 11:47 am EST

Put back the money in my acct i never authorized this

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S. Jackson W.
Grand Rapids, US
Jan 28, 2010 12:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I never requested an E-Platinum credit card. 99.00 was withdrawn from my account, causing NSF fees of 32.00 on this debit and one other check. January 28, 2010

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Linda40
Sault Sainte Marie, US
Jan 28, 2010 1:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I was charged 99.00 for a credit card I did not order from plainum online group.They took it out of my account without my approval.

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Mike A Watt
Metairie, US
Jan 28, 2010 4:45 pm EST

$ 99.00 was withdrew from my Banco Popular account on December 18, 2009 using check number 14334
I never authorized Banco Popular (my Bank) or Platinum Online Group to withdraw money from my account.
Because of that Banco Popular charged me $30.00 for overdraft. The total $129.00 was deduct from my account.
Give back my $99.00 and pay to my Bank $30.00 for the overdraft they charged me or I will take legal action!

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ester bailey
US
Jan 30, 2010 4:17 pm EST

they did the same to my account and I didn't have any money in my account and it caused me to have insuffient fund of 29.00 and I am very dissatisfied because I did not authorize this transaction

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