I called to order Prosvent. I got the 'free' 30 day supply for $9.95 or $79.95. Couldn't find out which. Also got Walmart gift cards and I think a trip somewhere. Selling me sex tablets too. Couldn't convince them I only wanted Prosvent! Good - I'll take a trip with a sex stimulant and new gift card and canvel my credit card before I leave.
The complaint has been investigated and resolved to the customer’s satisfaction.
Even with all the mistakes in his writing, I learned that most purchasing in the internet is just bogus and I learned that when you are desperate for some cure for any disease you have, you are a very easy victim of scammers.
I went thru this two months ago when I Called the Emeraldlux in California ( for Electronic cigarettes) in May and it was supposed to be free for 30 days ($4+ for shipping and they charged me later on $109+ for the electronic cigarrete)
At the same time when I ordered the free E-cigarrete I made an appointment for my doctor that took 17 more days because he was busy.
So anyhow, after seeing my doctor he told me that those cigarettes were just like any other product with nicotine and didn't work most of the time.
I called Emeraldlux and they gave me a number for the cancellation and I called my bank and gave them my cancellation number.
Two months after that, I am still getting charged the $109.95 for their product.
When our lovely government is going to do something to get rid of the thousand of scammers in TV and Internet?
01/21/2013: I signed up for a 30 day trial paying S/H for $9.95 and auto payment for additional 60 day supply.
What I ended up getting was a charge of $79.95 and two 30 day trials. When I called customer support they explained that after accepting the initial 30 day trial and I was prompted for a free $10 saving that this added an additional 30 day trial and was billed the additional $60. I wanted the second trial cancelled and my credit card charge changed to $9.95. They refused to do and I had to talk to a manager, that by the way wasn't available.
When I clicked the $10 discount there wasn't a confirm you will be billed the $60. This was VERY misleading!