Purex review: Almost destroyed my washer 15

I have been for the most part happy with these 3-1 sheets. The complaint that this person makes seems a little there fault because the whole point of using these sheets is that once you use them in the washer you are supposed to transfer them to the dryer so that the dryer sheet is activated to soften clothes. I really think it was there washer that was the problem but regardless thats to bad this happened. My problem and only problem with these sheets is the flimsy box that they come in. We buy the refills and reuse the box but even with the new box, it seems to come apart from the back and it's real annoying holding the box and having them fall on the ground if I am not holding it right. I hope that the material of the box is changed soon. Thanks for your time - Blanca R. Stay at home mom

Agree 100 %. Just happened to me in my not so old Maytag Neptune top loader. The only thing I've changed in 9 years was the use of these Purex 3 in 1 Laundry Sheets. Washer stopped draining and spinning. Somehow the sheets get sucked out of the tub and get mangled in the pump! So the post above is not true. It is not the washer! It is the Purex sheets. Someone in testing did not do their job and these sheets are going to ruin more than one HE washer! We were kind of bumbed because we liked the convenience, but not at that expense! Thank God I had a friend who can fix anything and I diagnosed the problem via internet searches. He took the pump apart and there was the Purex sheet! Really upset with the company and have e-mailed as well. They really need to take these Purex sheets off the market. It's cheaper if you use a liquid and dryer sheet anyway!

I had the same problem, I just dug one of these 3 in 1 sheets out of the water pump on my washer. It made its way into the water pump, clogged it up, and flooded my laundry room floor. I had to dismantle my washer and take out the water pump, and there it was, tangled inside and blocking my water pump. I’ll never use them again, and Purex won’t pay for washer repairs, and they fail to mention the possibility of this happening on the product.

The problem is the wasing machine sucks the sheets into the drain/pump and the machine stops working. Unless you're willing to search thru all your clothes to make sure you have the sheet before you transfer to dryer, you're going to become a victim as well. See attached photo. It looks like a bunch of junk but it's all Purex sheets, nothing else.

We just had this problem the other day. We have been using the 3 in 1 sheets for several months (at least 6), and have had nothing but good thins to say...until now. Our washing machine (2 years-old, top loading) just quit spinning and would not drain. I called a repairman to come out, and he pulled the pump. He asked if we had washed any comforters or pillows (anything with polyester batting) lately. I said no, and and began to think what it might be. As he was installing the new pump, I examined the material in the old pump, and as soon as I felt it, I recognized it as the same material as the 3 in 1 sheets. Since they are supposed to function as a dryer sheet, we ALWAYS transfer them to the dryer after every wash cycle. It appears that the fibers on the front (softener side) seem to slough off and get caught in the pump on the way out the drain. Over time, we had enough of them get trapped to bind the pump. That caused the motor to seize, and thus, our washing machine stopped functioning. I still think the 3 in 1 sheets are a good idea, they just need a little more refining. I'm sure as time goes on, more and more people will have this problem, and the manufacturer will address the issue. As for us, however, we will not be using them any longer...the convenience of using a 3 in 1 sheet isn't worth the $135 repair bill!

Thank goodness I only bought the try-it size. Just came home from the store and wanted to read what others thought of the is product. Well...I'll try it. However, first, the sheet will get tossed into a lingere zip bag before I use this thing. Thanks for sharing.

I did have this problem recently also. My front loader is only three years ago. While I have used Purex products before and like them, my washer stopped draining two weeks ago. After getting someone to come and look at the pump, hose, etc. there was two or three Purex sheets lodged in the "cup" inside the large drain hose. I loved the Purex sheets for their convenience, but cant afford to have a repairman come each time to take out 3 in 1 sheets that have gotten stuck. It says it is for Front Loading HE washers on the packaging. It is not my washer, but its Purex not doing all their testing to see that this is becoming a common problem with sheets getting stuck in the washer drain pump or hose! I am also contacting the company to complain!

I just had the same problem. I started using the Purex 3-in-1 laundry sheets this month then, suddenly, my Frigidaire front loading washer (2 years old) stopped draining and spinning. The repairman took the washer apart to get to the drain pump and found the culprit: A Purex 3-in-1 laundry sheet that had been sucked in. The laundry sheets are a great idea, but they obviously have a huge deficiency in their design. I sent a complaint to Purex yesterday... we'll see what happens.

Thanks a lot, Purex. We were ready to buy a new washer for the same reason (not draining, constantly flashing an error code). Thankfully, I checked this site first. Question: on a Whirlpool Duet, is it difficult to check the water pump and/or is it very expensive to call a repair person to do this? Our dryer is more than 5 yrs. old and I don't want to sink a lot of money into it. Thanks!

Follow up on my listed above situation:

I contacted the Purex manufacturer, Henkel Products, and they compensated me for my repairman bill and sent free product coupons, as the sheets were the ONLY reason why my three year old washer stopped working properly.

The lady suggested using a mesh lingerie laundry bag to use up the remaining 3 in 1 sheets. I suggested making a sheet that didnt get clogged in my washer pump. :) (havent tried this yet as I am leery of the 3 in 1 sheets, which I used to LOVE!)

All in all, a good experience - they helped me with my situation right away, they were pleasant to deal with, and it was resolved pretty quickly.

Purex 3 n 1 sheets have ruined many of my husbands dress shirts, work pants, my blouses and slacks. My clothes come out of the dryer with oil stains..at first I thought it was due to something in the fairly new dryer..so I took a damp towel and wiped it out...still the same problem many of our clothes have been ruined. After reading complaints from many others they have the same problem from the 3-1 sheets. It appears to be the strip on the end of the sheet is causing the damage. I have used 3 in 1 for about three months and could not figure out what was causing the stain problem..but now know why they appeared! I will never use these sheets again and would encourage others not to unless they like wearing oil stained clothing.

Whoever invented these pieces of crap should be shot. I was told by the salesman, when we bought our new washer and dryer three months ago "they work fine". Not so much after pulling one out of my water pump, which by the way was not covered under warranty.

I liked the idea of the 3 in 1 but first realized there was a problem when I found a sheet under the inside rubber seal of our Kenmore Elite HE4T front loading washer. A few months ago, got the F2 error code and it stopped draining. Lucky for me my husband was able to clean the drainpipe using instructions on the internet & found it was clogged mostly with the 3 in 1 Purex sheets. Stopped using them and didn't realize there was a problem until the F2 error code came again. It was taking a long time to drain - getting the SUD message, then F2. This time he found a leftover clog of the sheets in the drain closer to the bottom of the washer. Been there for a good while - hope the pump keeps working.

Samantha...I too have bought several bags of the Ultra Packs and they ALWAYS have busted pods in there. My last bag had about 8 of them. Purex is one of the least expensive laundry detergents on the market but I pay extra for the Ultra Packs and feel like I am throwing my money away for the pods that are busted. Grrrrrr...

WOW! Wish i had found this site a couple weeks ago. We recently bought a condo that came with the Whirlpool duet washer/dryer. When we finally had need to wash clothes, the washer would not drain or spin. After checking the drain pump strainer (empty) we were ready to purchase a new washer dryer set. I put on my maytag repairman's coveralls and proceeded to pull the drain hose from the tub. Alas, the clog was so large it had displaced the plastic ball valve and cup inside the drain hose. The clog consisted of a felt like material that we attributed to the 3-1 sheets used by the previous owners. After removing and reassembling the washer, the first load of clothes ran fine. The second load resulted in the same symptoms. Again the coveralls were put on and the drain hose inspected. This time more of a dryer lint substance was the culprit. We assumed this was leftover Purex/Purell sheets that had accumulated in the tub over the years. Once I cleaned that out and reassembled the washer, we had no problems the rest of the time we used it. Liquid detergent only for us. DO NOT USE THESE SHEETS!