Quality Assurance Auctions Inc review: fraud 60

Please my name is Zakaria Abukari. I am a Ghanaian staying in the United States. I was doing car auction business with Alex Rudsky and his quality Assurance auctions. I bought 3 cars; 2 Toyota rav4s and a dodge avenger from him which was delivered without any problems. In December 2014 I bought a 2014 Toyota camry from him and uptil now he hasn't delivered the car and has stopped send me updates and picking my calls. The car costs $10, 500. I have all correspondence from him including the invoice and my payment slips. The people I was dealing with in addition to Alex Rudsky were, Beth White and Karen.
I have sent lots of emails messages, text messages and phone calls to no avail.
please, I would be very grateful if you could help me retrieve my money from Alex Rudsky and quality assurance auctions.
My contact information are; phone- [protected] email: bigzakh@yahoo.com . please I will be waiting for your response.
Thanks.

Hello, some research company is out deceiving people that when we fill a Toyota survey, we will get rewarded. But they trick us into spread the survey to many people on WhatsApp but we never get any reward.

They will say send the survey to five WhatsApp groups and get the reward. After you have done that, they now trick you into sending it to many more people until a bar is full. The bar never gets full because at some point they keep telling you "message not delivered" until you get tired and quit.

This is a deliberate trick to deceive people into filling the survey form and also spreading it to other.

We shall expose you guys.

I bided & worn a vehicle at $14, 000, only for auction export to send me mail after 24hrs that the car will not be released or soled to me because the owner refuse to accept the winning price.
This repeated three times with different cars.
On the fourth time I bided for another car, checked vehicle history report which I normally do & it was clearly stated by auction export as "VEHICLE STARTS, RUN AND DRIVE", I then bided and worn the bid at $16, 808 which I paid for, waiting for my vehicle to be shipped, only for auction export to mail me again that the vehicle is not starting, I have to pay for towing.
I rejected the vehicle quoting the status of the vehicle auction export previously presented before I purchased the car. They replied that their inspector made mistake at the inspection site & got that result.

In conclusion, Auction export ended up removing about $1, 600 extra for inland freight & ocean freight because the vehicle could not start then shipped the vehicle to me. Then when I received the vehicle, I saw the engine block & top cylinder was completely broken which I must to spend upto $10, 000 to buy another engine.
Please stay a way from them, they have so much politics in their business and they aren't truthful and open at all.

Hello,

I bought a 2016 Highlander from Quality Assurance Auction for $14, 000.00 in June, 2021 and dealt with a guy who claimed he's Eric and another lady called Jennifer. And also a 2020 Toyota Camry in July for $29, 000.00.
After about two weeks of the first purchase Jennifer sent me a Dock Receipt which I used to try and track the car which they claimed was delivered to Sallaum Lines. And I found out that the car was never delivered to the Port,
I sent both of them a message and they refused to respond. They have collected a Total of $43, 000.00 and disappeared into thin air. These guys are a bunch of Scammers

N.B:- INVOICE#19365 & 19688.

Your Truly,

Olatunde Alabi.
Caslab Autos.
Lagos, Nigeria.
+[protected]
Email:caslabautos@yahoo.com

Complaints may start a process leading to product returns, recalls, lawsuits, or other costly activities that affect a company’s reputation. The company with an established capability to deliver a favorable customer experience will be one that customers use repeatedly and one that outperforms its competition.

Additionally, customer and consumer complaints should be differentiated and addressed separately. Customers have different problems than consumers and have different response urgencies. If the two are simply grouped together, it is a great deal more difficult to provide timely resolutions and determine trends for which long-term solutions can then be provided. Each complaint, whether consumer or customer, is a test of a company’s management system ranging from public relations to continuous improvement. The goal for all is to turn complainants into loyal, satisfied users. So, what are some practical solutions?

Auditor's Soapbox

Having a legitimate complaint resolved quickly seems to be a thing of the past. Just sending a form letter with a coupon is not sufficient. Is this lack of timely resolution due to potential liability of admitting guilt and/or due to internet publicity? Companies standing behind their product or service by providing timely resolution are the companies to do business with, especially with your supply chain.

A first step is making it easy for consumers and customers to notify you of a problem; by phone (through a toll-free number) or the Internet, adequately staffed 24/7 by employees who have the authority to rectify a problem. These people must be trained to gather key information and determine appropriate follow-up action, while also identifying scammers, product misuse, and/or abuse. Suppressing negativity with instant, sincere, and positive visibility will minimize most complaint escalation. This activity should not be viewed as an expense without an understanding of the impact toward customer/consumer loyalty.

Another practical solution is to test the complaint-handling process periodically. Having an internal or third-party individual test the system with a fabricated customer and/or consumer problem common to each category will help to assure the overall integrity of the program. Another solution is to empower key customer and consumer front-line employees with a compensation level intended to resolve complaints immediately; rectifying obvious problems while not admitting fault.

QAAUCTIONS are scammers.guys stay on alert.the site needs to be closed down.

I have had, and am currently still facing huge issues using peddle and Copart. Car Sellers beware. First, I should point out that peddle everywhere advertises how they pay CASH, focus on the word cash, not check, for your car. Next, it wasn’t peddle buying my car, it was a contracted company called Copart, and it is they who would be paying for my car. Despite reading all the horrible reviews on BBB I decided to give it a try and trust Peddle, and Copart. Well, for starters they were scheduled to meet me from 1-5pm the other day and they just never showed, never called, nothing. I called Copart the next day and was assured a driver was scheduled to come inspect and pick up my car. The driver finally called and said he was on his way he would meet me there in 30 minutes. So, I left work to meet him at exactly 30 minutes time only to call him back and be told Copart sent him on another job that I would have to wait another half hour for him to get there. So unprofessional I don’t know how Copart is in business. The driver finally gets there. Grabs my title and starts writing on my car title ….! Are you kidding me ? You don’t just grab and start marking a document like that. Copart apparently does not pay in cash, ok fine. They pay in numerous checks. How sketch is that ? After this guy starts bragging about how much money copart has and assuring me that the checks he is giving me, 4 in total, to pay for my car; he assures me the checks are good and I will have no trouble. The checks were drawn on Bank of America and of course they charge a fee of $8 per check to cash and this idiot just gave me 4 checks so I lose $32 right there, but it gets better. Turns out when I went to cash the checks, these checks are invalid and I can’t cash them yet. Excuse me ? What a scam. Im pressured to sign over my title to my car and be handed bogus checks that I can’t even cash that same day? That’s FRAUD to me. All I know is Copart has my car and title and I have 4 checks Bank of America wouldn’t cash. So….Now What ?

If it's too good to be true, then ...
Given the courteous sales agent that assisted whenever I had a question on the bidding process, I changed my mind in regards to this company. They are not a scam, but a casino: the house always wins.

I registered out of curiosity, thinking I'll take a look. What was I thinking.
As my European counterpart, I made a decent deposit through Skrill by start of 2019.
I was aware on the fees (don't remember the actual percentage they advertised when I deposited), but I never thought will end up asking money back, as I was set to buy a car: Ford Fusion (Mondeo in Europe).
Naively made another deposit, this time through Vogue. At this point, did not check on the fees, as I thought it's the same.

Why didn't I get the car, you ask:
All cars I was bidding on were strangely being removed from auction, every single time I entered a BID.
One day, noticing that, I started placing bids on cars I did not even want and the cars were being withdrawn one after the other, though there was time left for auction.
"bid" - email from QA :"we are sorry the car is no longer available, but we have others"
"bid" on another car - email from QA: "we are sorry, the car ...".

You get the picture.
Even stranger is that for some cars, there was no offer/BID made, and as soon as I was bidding, someone instantly chipped above. Over and over.

I honestly tried bidding just so I can get one car and prove myself I was wrong about them, but it made me feel like playing one of those claw machines.

So I reached the moment to get my amount back. I have to pay QA the following:
- 3.8% to get back the deposit I made through Skrill. I never paid when I made the deposit, so the fee belongs to QA, despite them telling me "it's a transaction fee". They must have a pretty bad agreement with Skrill, if regular customers don't pay for transactions, but their company does.
-3.8% + 35 USD (?!) to get back the deposit I made through Vogue, though I did not paid when I made the deposit.

Will most likely have to pay again when withdrawing from Skrill and Vogue accounts back to my credit card.

I see Morten only had to pay 1.8% to QA, he should feel blessed.

To start with, if you are wondering what exactly is meant by a ‘salvage car’, think about the car that you lost or that got stolen. Ever wondered what might have happened to it after that? Well chances are that they got sold away as ‘salvage cars’. These are also vehicles belonging to companies like insurance companies that often buy used cars for selling them at profits.

Here is a list of considerations you might take into account before making a salvage car purchase:
1 - The Background of the vehicle.
In most of the cases vehicles auctioned by the auto insurance companies, i.e. salvage cars are the ones that were reported as damaged, lost or stolen. In case of certain cars the owner gets the insurance money, and if the vehicle is recovered later, the insurance company gets to sell it away to recover some of the money paid to the owner.
2 - The salvage car auction.
One of the common ways of salvage car purchase is by auction. Dealers are the ones who conduct these car auctions, where cars from the insurance companies are auctioned. Often at the salvage auctions, the auction holder or the dealer first purchases these insurance company cars at much lower rates to finally sell them away to the general public at profits. The bidders at these auctions usually consist of car dealers and enthusiasts, besides others, hoping to buy inexpensive cars.
3 - Junkyards and salvage yards.
These are other places to buy salvage cars. Many a times it is seen that after a car has been recovered after say a theft and it is not in a position to be repaired well enough for a profitable sale. These are the cars that have very little scrap value. Such cars are usually sold at junkyards in parts instead of a complete whole.
4 - Title of the car in case of salvage car USA and other countries.
When you buy a salvage car, it does not necessarily imply that you get the rightful title of the car with it too. This does not mean that buying a salvage car is illegal, but it does mean that you have to make an extra effort to secure a guarantee of the rightful title. In case of most states, a sales receipt copy along with the VIN number of the vehicle is needed to ensure that the owner gets a legitimate title. So check these factors to secure the rightful legal ownership of your vehicle.
5 - Buyer Warning.
There is no guarantee at all that the story you were told about the salvage car was true, and you can thus never anticipate its future performance accordingly. For instance, you might have been told a story about how the car just managed to sustain a minor damage by water, when actually the car had been caught in severe flood. The ‘small electrical’ problems that you were warned about might just actually mean that it requires a complete change in the electrical system. Thus, get your car thoroughly examined.

Not too good not to bad, there were some hidden fees that was not seen. The supports people pickup right away but do not follow up. Online customer service uses copy and paste from QA instead of answering the actual question. Now I know enough to avoid all the frustration. For a first timer it was a nightmare. I asked for a transportation quote which I never revived. I called 3 times to get my storage fee to find out the agent she were very busy to give her more time to find out how much it was, and indeed I had to call 2hrs prior to pickup time the next day. I find it off and the customer support folks need a little word of encouragement or a raise, there was no dedication or a sense to help me. Last rep under the name Celeste was very helpful, she told me the storage fee right away and took the payment.

I have won two auctions from this site…
I have won two auctions from this site only to be contacted and made to either up my bid or offer a counter offer. Which is usually close to what you would pay for the vehicle in an open market through actual car dealer. If the vehicle has a reserve it should be disclosed at the time of bidding by the auction. If not it's a waste of your time and a hold on your credit card which means you can't bid on anything else for the entire back and forth process and until your deposit is credited back to your account. Total waste of time use copart instead. Funny enough the car was listed there too(verified via vin)

Everyone that quotes me was a scammer using someone else's company name or the name of a dissolved business. Once you've selected a quote, yahoo adds 10% to you and to them. There are no checks, no assurances and scammers with tons of negative reviews revealing they aren't a real company yet the site isn't taking them off the site.

Additionally, the app and website are poor to navigate, you are not permitted to have a proper conversation of any kind with the shipper before you hand over hundreds of pounds and you wonder if the website is screwing you as much as the scammers. Avoid at all cost. Got a cheaper quote in the end from a legitimate local haulage company with amazing credentials and no commission!

I sent a detailed e-mail to this company over 4 weeks ago regarding a vehicle I purchased. I need the title. The only response I got was an automated e-mail stating they would get back with me within 24 hours. I have called their hotline and left messages still no response. It looks like they respond pretty quick to the reviews. It should be a lot simpler than this.

Not too good not to bad, there were some hidden fees that was not seen. The supports people pickup right away but do not follow up. online customer service uses copy and paste from QA instead of answering the actual question. Now I know enough to avoid all the frustration. For a first timer it was a nightmare. I asked for a transportation quote which I never revived. I called 3 times to get my storage fee to find out the agent told me she were very busy to give her more time to find out how much it was, and indeed I had to call 2 hrs prior to pickup time the next day. I find it off and the customer support folks need a little word of encouragement or a raise, there was no dedication or a sense to help me. Last rep under the name of Celeste was very helpful, she told me the storage fee right away and took the payment

It takes way too long for you to release the pickup info ect.. I submitted a wire transfer at 10am and was told the release info will not be available until after 3. I had a transport company ready to pick it up today but they can not wait until after 3. So now I have to wait until next week where I will undoubtedly end up with storage fees.

SOLD ME A TRUCK THAT WAS LISTED AS "REPARIABLE" UPON ARRIVAL AT MY BODY SHOP I WAS TOLD BY THE OWNER THE TRUCK WAS NOT REPAIRABLE AND HAS A BENT FRAME, AND BENT CABIN.

Given to short a time to transfer payment. I was only given hours on a buy now purchase. I work so needed 2 days to get payment to your company. Ended up sending a wire transfer. I received documents 5:30 pm Central time and said that I had until 4 PM eastern the next day this is less than 24 hours to get payment through. The 10 am auction close time shouldn't effect the Monday payment when I sent wire transfer Friday afternoon Central time.

if you have any complaints contact michelle.kramer@myfloridalegal.com she will help you with any and all disputes in reference to vehicles not as described. She assisted my friend in getting a refund. Although some vehicles are good at Copart sometimes they are not as described.

Michelle Kramer. If you want a chance at getting your money back you must contact the OAG in Florida immediately