Menu
For Business Write a review File a complaint
RecordGone.com

RecordGone.com review: Scam 17

R
Author of the review
10:43 pm EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I believe recordgone is a big scam. I paid up front for their service to get them to expunge a previous infraction. It took them months to even acknowledge me and then the only thing they ever said to me after I input all my information to their website was my case was denied. Then they asked me if I would pay them more money to re-file. When I asked why my case was denied they told me they did not get any reason from the judge. They offered no proof to me that they even filed such as copies of court records which should come to the person they are representing. I believe I paid over $500 for nothing. Now I cannot even log-in to their website as a client as if I never existed. I thought they were a trusted company based on some reviews I looked up. However, after doing more research I am thinking their reviews are fraudulent because all their reviewers have left only one review and they all have the same type of name when leaving a review. If you go on to TrustLink and look you will see every reviewer leaves a 5 star review and they are all leave their name as First name and Last initial. For example from TrustLink all the names look like this (Brenda M., Reggie R., Stephen M., Dustin S.) even the people on THIS website that say recordgone is a reputable business have this same name combination very fishy if you ask me. Check it out here http://www.trustlink.orgBusinessProfile.aspx?ID=205970941 I believe this type of fraudulent behavior deserves an investigation into how they conduct business. If they try and say that I am not an actual customer and refute this I have e-mails to back-up my story which I will be happy to post. I will even post my log-in and password as I appear I am no longer a client. Thanks for nothing recordgone!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

17 comments
Add a comment
F
F
4forgiven
Orange, US
Nov 18, 2010 5:49 pm EST

this post is ridiculous, I have my records expunged wit RecordGone . get a life buddy! pay your infractions...

GoranM
GoranM
Fresno, US
Feb 23, 2011 7:44 pm EST

I totally disagree with this complaint. First of all I believe that this in one of their competitors who wrote this nasty review. How do I know this? Well I used recorgone.com to expunge my long forgotten felony, and not only that they helped my case but they did it in no time.
But in case this was a real person that wrote this complaint I will respond to the complaint.
Firstly, I could understand why someone would be upset if this happened to them. The only things they are blaming a wrong company. Everyone should know that no one can guarantee you that your record will be expunged 100%. There could be hundreds of reasons why the judge doesn't want to approve someone's case and this is something most people should be well aware before they even consider expungement. It might also be something that they withheld from their lawyer and that came up later on, or if just might be the case itself. In any case recordgone.com is not to blame.
Simple fact that they are nation's leading criminal record clearing law firm will prove you that they are not scam in any way. If anything they are the right company for you!

J
J
JULIMI
US
Aug 08, 2011 6:43 pm EDT

I was also cheated by recordgone and have found several other clients who have been scammed as well. They are incompetet and fraudelent. Consumer please beware.

J
J
JULIMI
US
Aug 08, 2011 6:47 pm EDT

They will have you fill out online forms instead of actually meeting with you in person but still charge you the "face time" fees. Then they stated my expungement was denied, no explanation, no invitation to the court hearing, nothing! The court could not even find my petition, it was never filed, recordgone is fraudulent.

F
F
Four Leaf
San Angelo, US
Apr 16, 2014 8:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My experiences with RecordGone.com were bad. I was trying to get an arrest record from way back in 1970 expunged. There was no conviction or indictment but it occasionally caused problems. Canada used it to deny travel over there. The Census Bureau used it to hold up employment. These clowns with RecordGone.com could not even find the records needed to prepare the case. I was told that they could not help me and no one else could if they could not get legal records from a certain court that said they could not find them. I quickly lost confidence in the company and demanded a refund. But they insisted on retaining $200.
I later submitted a request to Dallas Police Department Open Records for an arrest report, an offense report, and a prosecution report using the case number that appeared on the FBI and Texas Department of Public Safety reports. The prosecution report had extremely crucial information about the case.
After doing some research I prepared and filed a petition for expunction with no assistance from attorneys. I WON the case. The DA's office did not even contest it.
These clowns with RecordGone.com were extremely negligent in limiting their search for records to the courts and just a specific court. The expungement could and should have been done earlier but these clowns never attempted to get information from Dallas Police Department Open Records.

B
B
BrianSF
San Francisco, US
May 08, 2014 9:05 am EDT

My record was expunged fast. The staff was very professional and courteous. Their online case management system is so convenient and makes it very easy to see what you need to complete and you can check on the status of our case at any time. I am very satisfied with the results and would recommend this firm to anyone seeking legal help.

T
T
THIEN L
stanton, US
May 09, 2014 11:40 pm EDT

October 30 2013, I decided to hire recordgone.com to do my expungement. After payments has been made, I received their message stated I had to wait for the court to reopen my case to be able to do the expungement. After numerous messages and emails stated that "I called clerk of the court. There is no ruling on your case yet. We will be following again up coming week" it took them 7 months and the last message was on April 30th 2014 saying the samething "I called clerk of the court. There is no ruling on your case yet. We will be following again up coming week". Finally fI got frustrated of waiting and for them saying the samething for the past 7 months, so I emailed them to ask for refund if they unable to get my record expunge. As soon as I emailed them they replied back said that they were unabled to get my record expunge, court denied and they sent me copy of denied letter. Guess what the denial was dated April 21st 2014 but on April 30th 2014 they stilll sending message "I called clerk of the court. There is no ruling on your case yet. We will be following again up coming week". This showing that this law firm is a liar! They only agreed to give me 50% refund minus $120 filing fee, which only left $317.50 but I paid them total of $995.

T
T
thienle
stanton, US
May 12, 2014 5:59 pm EDT

Let me recall my previos Review for THIEN L. I was over looked the court file was stamped on April 21st and issue date was May 2nd. Recordgone.com wasn't lying. But too bad my record was denied.

S
S
Steven Brummett
US
Aug 29, 2019 2:16 pm EDT
Replying to comment of thienle

Why is your user name different from your user name in your 1st post? Fishy? Different person?

A
A
Ashley Thompson26
US
Nov 07, 2015 6:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have never used recordgone.com due to the about post written by THIENE L somebody from the fraud company recordgone went and tried to undo a negative review about their company being fraudulent by acting like the guy who wrote the bad review named "THIENE L" wrote a fake review stating he was wrong! If you noticed the follow up comment is written by "thienele" and not the original author "THIENE L" if he truly followed up and changed his mind about his review it would be from the same username. I'm 100% convinced these positive reviews are written by people employed at recordgone.com! It is this company that should have criminal charges for theft for stealing from people who are gullible and pay for their services. I knew this had SCAM written all over it! If you see a follow up to this comment stating otherwise know it was somebody at recordgone.com trying to cover it up! It is recordgone.com who should be seeking to have their theft background expunged! Somebody needs to shut them down ASAP Beware! BEWARE BEWARE!

L
L
Lenin Alevante
US
Jul 31, 2016 12:09 pm EDT

I was thinking about using there services. But
I'm now convinced its a scam. Thank you to the
People that spoke up!

K
K
KevinVincent
Lake Forest, California, US
Oct 20, 2021 3:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Well you got duped by these fake complaints. They did an excellent job for me. And I also checked the Better Business Bureau website. They have a A+ rating.check it yourself https://www.bbb.org/search?find_country=USA&find_latlng=34.042062%2C-118.298181&find_loc=Los%20Angeles%2C%20CA&find_text=recordgone.com&page=1&sort=Relevance&touched=1

S
S
Shaneiw
Reno, US
Sep 10, 2023 7:52 pm EDT

Did you ever get you case handled?

M
M
Maas Carter
US
Aug 25, 2016 12:25 pm EDT

I was looking at using this company after taking their so called online test. This "test" told me I was eligible so I gave them a call. The person who is supposed to know the law couldn't even tell me what class felony that felony failure to appear was. Told me to call county clerk's office. It's common knowledge it's a class D and you have to wait 12 years in Nevada. If I paid them I would've have been out 800 because they would have been stupid enough to go to court with this. May as well let a first yr law student handle your affairs as to allow these [censored]es do it. But then who knows maybe you'll get lucky.

T
T
Tim72
US
Oct 27, 2016 8:27 am EDT

This law firm has a great blue print for production and fantastic customer service. I was always in the loop through the online service and all other communications were promptly and professionally responded to rather quickly. The price was fair for the amount of work and communications made. You won't go wrong deciding to work with this firm!

D
D
Daniel Glasson
US
Dec 23, 2016 12:44 pm EST

Tim72 that is a glowing well written review that you left. Did you make a account just to post it that is the only thing you have used your account for. Very interestting it support what OP has said.

K
K
KevinVincent
Lake Forest, California, US
Oct 20, 2021 2:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wrong!a!Fake complaint. I also checked with the Better Business Bureau and they have an A+ rating. See for yourself https://www.bbb.org/search?find_country=USA&find_latlng=34.042062%2C-118.298181&find_loc=Los%20Angeles%2C%20CA&find_text=recordgone.com&page=1&sort=Relevance&touched=1

View 0 more photos

More RecordGone.com reviews & complaints

RecordGone.com - Online scam 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
RecordGone.com - RIP OFF 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
RecordGone.com - NOT a scam
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
RecordGone.com - Great RecordGonecom 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. RecordGone.com Contacts

  2. RecordGone.com phone numbers
    +1 (877) 573-7273
    +1 (877) 573-7273
    Click up if you have successfully reached RecordGone.com by calling +1 (877) 573-7273 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (877) 573-7273 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (877) 573-7273 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (877) 573-7273 phone number
    Customer Service
    +1 (602) 490-0725
    +1 (602) 490-0725
    Click up if you have successfully reached RecordGone.com by calling +1 (602) 490-0725 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (602) 490-0725 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (602) 490-0725 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (602) 490-0725 phone number
    Arizona
    +1 (714) 361-1967
    +1 (714) 361-1967
    Click up if you have successfully reached RecordGone.com by calling +1 (714) 361-1967 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (714) 361-1967 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (714) 361-1967 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (714) 361-1967 phone number
    Santa Ana, CA
    +1 (818) 334-2777
    +1 (818) 334-2777
    Click up if you have successfully reached RecordGone.com by calling +1 (818) 334-2777 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (818) 334-2777 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (818) 334-2777 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (818) 334-2777 phone number
    Glendale, CA
    +1 (619) 241-8501
    +1 (619) 241-8501
    Click up if you have successfully reached RecordGone.com by calling +1 (619) 241-8501 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (619) 241-8501 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (619) 241-8501 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (619) 241-8501 phone number
    San Diego, CA
    +1 (408) 886-7026
    +1 (408) 886-7026
    Click up if you have successfully reached RecordGone.com by calling +1 (408) 886-7026 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (408) 886-7026 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (408) 886-7026 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (408) 886-7026 phone number
    San Jose, CA
    +1 (310) 961-5758
    +1 (310) 961-5758
    Click up if you have successfully reached RecordGone.com by calling +1 (310) 961-5758 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (310) 961-5758 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (310) 961-5758 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (310) 961-5758 phone number
    Torrance, CA
    +1 (303) 974-7801
    +1 (303) 974-7801
    Click up if you have successfully reached RecordGone.com by calling +1 (303) 974-7801 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (303) 974-7801 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (303) 974-7801 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (303) 974-7801 phone number
    Colorado
    +1 (561) 515-1276
    +1 (561) 515-1276
    Click up if you have successfully reached RecordGone.com by calling +1 (561) 515-1276 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (561) 515-1276 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (561) 515-1276 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (561) 515-1276 phone number
    Florida
    +1 (312) 281-1584
    +1 (312) 281-1584
    Click up if you have successfully reached RecordGone.com by calling +1 (312) 281-1584 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (312) 281-1584 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (312) 281-1584 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (312) 281-1584 phone number
    Illinois
    +1 (317) 682-1657
    +1 (317) 682-1657
    Click up if you have successfully reached RecordGone.com by calling +1 (317) 682-1657 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (317) 682-1657 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (317) 682-1657 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (317) 682-1657 phone number
    Indiana
    +1 (313) 346-1299
    +1 (313) 346-1299
    Click up if you have successfully reached RecordGone.com by calling +1 (313) 346-1299 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (313) 346-1299 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (313) 346-1299 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (313) 346-1299 phone number
    Michigan
    +1 (612) 466-2697
    +1 (612) 466-2697
    Click up if you have successfully reached RecordGone.com by calling +1 (612) 466-2697 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (612) 466-2697 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (612) 466-2697 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (612) 466-2697 phone number
    Minnesota
    +1 (702) 583-4778
    +1 (702) 583-4778
    Click up if you have successfully reached RecordGone.com by calling +1 (702) 583-4778 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (702) 583-4778 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (702) 583-4778 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (702) 583-4778 phone number
    Nevada
    +1 (856) 544-9196
    +1 (856) 544-9196
    Click up if you have successfully reached RecordGone.com by calling +1 (856) 544-9196 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (856) 544-9196 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (856) 544-9196 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (856) 544-9196 phone number
    New Jersey
    +1 (917) 475-2878
    +1 (917) 475-2878
    Click up if you have successfully reached RecordGone.com by calling +1 (917) 475-2878 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (917) 475-2878 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (917) 475-2878 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (917) 475-2878 phone number
    New York
    +1 (704) 625-2226
    +1 (704) 625-2226
    Click up if you have successfully reached RecordGone.com by calling +1 (704) 625-2226 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (704) 625-2226 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (704) 625-2226 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (704) 625-2226 phone number
    North Carolina
    +1 (614) 448-2373
    +1 (614) 448-2373
    Click up if you have successfully reached RecordGone.com by calling +1 (614) 448-2373 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (614) 448-2373 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (614) 448-2373 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (614) 448-2373 phone number
    Ohio
    +1 (971) 277-9322
    +1 (971) 277-9322
    Click up if you have successfully reached RecordGone.com by calling +1 (971) 277-9322 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (971) 277-9322 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (971) 277-9322 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (971) 277-9322 phone number
    Oregon
    +1 (412) 568-1432
    +1 (412) 568-1432
    Click up if you have successfully reached RecordGone.com by calling +1 (412) 568-1432 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (412) 568-1432 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (412) 568-1432 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (412) 568-1432 phone number
    Pennsylvania
    +1 (512) 501-4973
    +1 (512) 501-4973
    Click up if you have successfully reached RecordGone.com by calling +1 (512) 501-4973 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (512) 501-4973 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (512) 501-4973 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (512) 501-4973 phone number
    Austin, TX
    +1 (214) 239-2302
    +1 (214) 239-2302
    Click up if you have successfully reached RecordGone.com by calling +1 (214) 239-2302 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (214) 239-2302 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (214) 239-2302 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (214) 239-2302 phone number
    Dallas, TX
    +1 (713) 481-7011
    +1 (713) 481-7011
    Click up if you have successfully reached RecordGone.com by calling +1 (713) 481-7011 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (713) 481-7011 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (713) 481-7011 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (713) 481-7011 phone number
    Houston, TX
    +1 (801) 736-1982
    +1 (801) 736-1982
    Click up if you have successfully reached RecordGone.com by calling +1 (801) 736-1982 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (801) 736-1982 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (801) 736-1982 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (801) 736-1982 phone number
    Utah
    +1 (703) 436-9454
    +1 (703) 436-9454
    Click up if you have successfully reached RecordGone.com by calling +1 (703) 436-9454 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (703) 436-9454 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (703) 436-9454 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (703) 436-9454 phone number
    Virginia
    +1 (206) 494-0018
    +1 (206) 494-0018
    Click up if you have successfully reached RecordGone.com by calling +1 (206) 494-0018 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (206) 494-0018 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (206) 494-0018 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (206) 494-0018 phone number
    Washington
    +1 (866) 499-9399
    +1 (866) 499-9399
    Click up if you have successfully reached RecordGone.com by calling +1 (866) 499-9399 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (866) 499-9399 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (866) 499-9399 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (866) 499-9399 phone number
    +1 (866) 534-7049
    +1 (866) 534-7049
    Click up if you have successfully reached RecordGone.com by calling +1 (866) 534-7049 phone number 0 0 users reported that they have successfully reached RecordGone.com by calling +1 (866) 534-7049 phone number Click down if you have unsuccessfully reached RecordGone.com by calling +1 (866) 534-7049 phone number 0 0 users reported that they have UNsuccessfully reached RecordGone.com by calling +1 (866) 534-7049 phone number
    More phone numbers
  3. RecordGone.com emails
  4. RecordGone.com address
    1504 Brookhollow Dr., Suite 112, Santa Ana, California, 92705, United States
  5. RecordGone.com social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
RecordGone.com Category
RecordGone.com is ranked 102 among 671 companies in the Attorneys and Lawyers category