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The good, the bad, and the ugly - discover what customers are saying about 101 Hair Care

Welcome to our customer reviews and complaints page for 101 Hair Care. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with 101 Hair Care.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used 101 Hair Care's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with 101 Hair Care, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with 101 Hair Care. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
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11:59 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

101 Hair Care hair treatment AFT

Very bad service
1 . When we step in the shop, never serve customers a drink, only serve while customers request!
2 . My girlfriend buy a voucher, notice that my girlfriend already be customers since 2006, now already 2014 sure she got hair problems just purchased the voucher, then the consultant name ARIES LIM (BRANCH MANAGER) told my friend very rudely by oh, you already use before the voucher, now you only get a checking only, and we here not a hair saloon, not only, wash hair, my Friend she already very angry ...the voucher we give another friend to use it.
3 . They ask for sign any package or buy products, but I'm said, I'm think first, while I start my treatment, oh my god, very teriterrible with the all treatment name AFT, is like a normal wash hair at home, hello tthe treatment is cost RM360, if you are the consumers, will you sign a package is only normal wash hair at home?!
4 . I like the service at queenbays penang, but I don't like the hard sales by consultant name HONG YEN PENG, until I'm late to get my flight, she waste my time to keep consultation!
Please keep notice with this company, I think it lost very much of ppotential customers, thanks

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6:42 am EDT
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I said that I want, can and will go for the treatment only for 1 month. She said, very good, guarantee 97% that all my problems will be solved. After 1 month none of my problems is solved, and she said that 1 month is never enough, i must commit for at least 4 months (how 97% guarantee stretched to 4 months?) I said if you give me guarantee i will commit, and she just smiled stupidly.

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