Advanta bank reviews and complaints

If you account is closed and your rewards balance is less than $50, you'll never see that $31.

Have you had any luck in resoling this?

Does anyone have a "current" card holder agreement they could fax or send me?

Do you have at least $5k in debt? I know of a company that will settle your unsecured debt for only about half of what you currently owe. Let me know if you are interested. debtrelief@rocketmail.com

I am working with attorney Alan Finkel in Commack, NY who is working with some state class action law firms to seek action against Advanta. If your interested in particpating, please e-mail me at dec458@msn.com.

Attorney Scott Feldman in Doylestown, PA has successfully sued Advanta last fall for 1 client and was able to recover over $2, 000 in excess interest charges and $800 in attorney fees in small claims court in Philadelphia.

Your actually better of to file a complaint with the FDIC and also with the Utah BBB. I am working with attorney Alan Finkel in Commack, NY to try and get some class action lawsuits filed against Advanta. We are slowly making some progress. If your interested in participating, e-mail me at dec458@msn.com.

Advanta gave me a rate of 6.99% until Jan 2010. Then it will be 35%. What happens if I do not pay this insane rate and ask for an opt out for 6.99%. Will this affect my other credit card rates?

Spoke with customer service on 2 occassions and was told my interest rate would be lowered as soon as on-time payment history was good for 6 months. Called in to discuss new rate and told they could not lower. Their service reps. are liars.

Raised my interest rate from 7.99% to 27.18% and I was never late with a payment.

I started out with 0% rate and less than 3months ago the company raised my interest rate to 31% this is predatory lending. I tried sending letters and speaking with someone and all I get is poor customer service. The company has jack the price up so high that i cant afford to meet minimum payments. They are unreasonable they ask for my bank information routing information when i decline Joe Dellosa started screaming in the phone. They call my job every day which is not my business. I asked them to stop and he stated he will keep calling. I did consolidation credit he told me that doesn't work and they don't honor that he continue to call. I cant pay 400 a month for a credit card. I ask the company to call my house and not my job because i will get fired it didn't matter because continues to call everyday.

I received my Advanta statement today, to discover that my interest rates had tripled. After doing my due diligence (talking to three people - two in management), I was informed that in spite of the fact that I had a perfect payment record, and a credit score of 780, I was still subject to the increase in interest rates.

I immediately closed my account, and have just written a check for $12, 000.00 t0 pay off my card. Too bad for Advanta. Had my rates remained at the previous levels, there is no doubt that over the next few years, I would have charged tens, if not hundreds of thousands of dollars. Instead they are stuck with one lump payment and no more, ever again.

For those of you experiencing the same raping I just did, I urge you to send registered letters to your Congressman, to your Attorney General, and a copy to Dennis Alter, CEO, Advanta Bank Corp., Welsh & McKean Roads, P.O. Box 844, Spring House, Pennsylvania [protected]. Urge your Congressman and Attorney General to look into this. Furthermore, there are already a couple of attorney's in the process of garnering information that will allow them to file a class action law suit. Get you name and circumstances to them.

I got a Credit card (small business) from Advanta Bank in May 08, caught by VERY attractive offer on balance transfers (0% for 15 mo) and good rate on purchases (7.99%). In Sept I received a GENERIC amendment to CC agreement bumping my rate to 26%. Customer service - including supervisor - claim this is based on an individual review of my credit rating, income/debt ratio and payment history...

YET all the above are excellent: I've been paying more than min payments on time or early -EVEN THOUGH PAYMENTS Go towards the INTEREST -FREE section of my total balance due...- They must be in financial trouble and trying to get more cash from us or they are truly abusing the system and their executives should be in JAIL.

I conquer with Fred in LA (posting 359279) and wish I could contact him but there is no contact address in his posting.

I have been a customer of Advanta for several years. I still have high credit scores and I have not been late on any payments on a credit card with Advanta. Recently, Advanta raised the rate to 27.18%. I called and inquired why they did it and I got an answer that I was now considered a high risk. I accelerated my payments and canceled the card. After paying several thousand on the card, I asked them to reconsider their actions but I was told that I was still considered a high risk and therefore, they were still going to charge the high rate.

I feel this is wrong of the bank to jack someone's rate to 27.18% for reasons that are general. They could not state specifically why they did it.

I was also a victim of this highly unethical Bank that offers a low start rate, claiming it will last much longer and then raises the rate 10 fold. My initial rate was 2.99 and raised to 27.18. I have perfect credit and have never paid any payments late. I was told I had been pre notified by mail (never was) and had the option to opt out? Now I'm stuck with payments multiple times higher that initially promised. This is a great example of why banks cannot be trusted and should be highly regulated. I would advise to close any accounts with this company, payoff or transfer to another company.

Where is the Congressional action that had been promised for this blatant consumer abuse?

I have a business credit card with Advanta Bank and have been a good customer for 8 years. I have never missed a payment or paid late and yet my interest rate jumped from 15% to 36.18% this month ( Jan 2009 ) I have a min payment of $427.00 due to the increase and have no idea how to pay this.

I did call in and speak to a customer service rep and a 'so called' supervisor. I was treated with no respect by either employee and basically told 'Good Luck' on my decisions in the future. I explained that I have been a long time customer with no late payments and needed an explanation!

How can this be legal? Isn't the Federal Trade Comm. able to do something to deal with them. I know that I can't be the only one being done this way. Who can help us? I have a fed tax id # for my business and can't file bankruptcy or I will loose my business. Please send me information on what options I have.

I've been employed by Advanta Bank Corp for 6 years. Yesterday, Feb 2, I went to work and started my shift at 7:30 a.m. and by 11:00 a.m. I was laid off, along with all the other members of our call center, manager and all. Beware all of your calls will now to to India. For the last year Advanta has been out sourcing to India, we've been going to India to train. About 50% of the calls that I take are coming from for the reps in India, because customers do not want to talk to the reps in India. I don't blame them.

The last 6 months while Advanta has been jacking up the interest rates of their customers, I've been taking customer calls and defending Advanta, actually believe that what I was doing was in the best interest of a good employer. Well I may be fooled once, but if it happens again then I would be the fool.

Good luck. We've all been screwed!

The same thing happened to me and I just filed a complaint with the Federal Trade Commission, The Illinois Attorney General, and will get an attorney to see what else can be done. I may offer them a settlement at .30 cents on the dollar if they settle this account as paid in full and cease any further damage to my credit report.

The rates they charge are mafiaesque.

I have had the same problems with Advanta. We always paid our bill every month in full and they kept increasing the credit limit. When we finally did use the card for a major purchase, (fuel for our tug) as the interest was still low (7%) the next bill showed the interest at 27%, then when they saw we were making payments on time monthly, they again increased the insterest to 34.9%. After several emails, phone calls, etc. I got the same run around as everyone else posted here. They could care less about their customers and yes, my letter did call them loansharks. There has to be something that can be done about this company.
I'm paying a balance, where the min. due ea. month is now 597.00 with this new interest. That's crazy.
I hate hate hate them.

Yes, I agree. Advanta Bank Corp upped my 12% card to 32% and put my balance at the cash advance rate of 37.18%. My account was in good standing and I paid on time. They said they did it because they felt it was appropriate. If my $5K balance is a risk for them, they should close up shop.

They would tell me one pay off amount and then assess extra finance charges, not send a bill, then assess late fees, then more finance charges.

Their customer service has been outsourced to India. I have a difficult time understand many of the people I get on the phone.

This company is criminal as far as I'm concerned I don't have words for the frustration this credit bank has caused. I will be glad to be rid of them. They do what they want and are accountable to no one.

Advanta did the exact same thing to me. Had a business card at % 7.99- used it regularly. Had built up a balance but never missed a payment. Then they jacked up the rate to %27.9. They refused to lower the rate and had no excuse for the increase. I have good credit so I trnsfered most of the balance and paid the rest. Makes no sense - they just lost business of a descent interest rate and the regular use of thier card. Maybe they are hoping for a lot of defaults so they can apply for a goverment bailout. The credit crisis has only just begun if banks like Advanta are alowed to get away with this .

WHY IS THIS HAPPENING TO US? 2 WORDS -

THE ECONOMY ! We have not defaulted on any payments. We are paying the consequences of the financial crunch we are in PERIOD!

ADVANTA is taking advantage of us. Don't tolerate it. Close your accounts immediately and transfer you money to another institution that has business ethics.

I will keep sending emails to all my contacts informing them of this SCAM and contact the FDIC, congress and Senators as the previous post suggests. Please take action get the word and close your accounts.

their CEO is Dennis Alter, phone # is [protected]-call and ask for him, I actually got his email and left him a choice message, of course the jerk did not return my call, but I did get some satisfaction-they raised my rate from 8$ to 25 without any notification, I closed it but will forever bad mouth these jerks-their stock is around $5 now, was up around $27 less than a year ago, CEO Alter paid himself 3 million in 2008, and he is a big contributor to Obama, McCain and Biden-what comes around goes around, I say. Love to see a class action against them, also I wrote to BBB, Congressman, Senators, FDIC (was told on the phone that their tactics were under investigation)-call Alter, the more that call and leave messages, the more he can be annoyed too.

another Advanta loyal customer with perfect credit screwed by the bank raising interest to over 30% for no reason or explanation. Could they be in financial trouble? I hope that someone finds out if this is legal.Can anything be done as a class action against Avanta?

Another screwed Advanta customer here. My rate went from 7.99% to 25.08%. When I called customer service I was told by the nice lady from India that due to 'economic reasons', my rate was increased. I have never been so betrayed by a CC in my life. You bet this card is getting transferred and closed NOW. I just hope all my other cards don't start following suit.

same thing here...been a customer for years, 8 years, and overnight, for no reason they raised my rate to almost 36%! I've never seen anything like that. My other cards are 11% and I have a great track record for paying on time. This has to be against the law. I closed my account and will cash in stock to pay it off. Stay away from this company, at all cost!

This is just happened to me and for the same exact reasons. I have never been late nor have I ever exceeded my credit limit. My 7.9 fixed rate increased to 35% overnight. I called Advanta Bank Corp today and was able to close the account at the 7.9% and will be able to pay off the balance at that rate

I am a public relations consultant and would be interested in hearing from others experiencing this rip off. I want to hear from people that have never been late for any reason nor have they exceeded their balance. I think this is an important consumer scam story that needs to be told. Thanks.

What can I say.. Same as the previous griever. From a 7.99% to 25.99%! OVERNIGHT! Ridiculous, what is it with these banks/credit card companies? The government needs to step in and place CAPS! No wonder so many people are in debt and just getting worse.

I called customer service to receive the same explanation, rates are based on a variety of factors including information about your Advanta account, such as credit line utilization and payment history and information we obtain from credit bureaus about your personal and business credit, blah blah, blah, blah, blah! An increase of 18% in 30-days? Are you on drugs? Are you serious? What a BLIPPIN' rip-off. THE GREED! YOU just lost my business. I am going to write to Washington and see how I can pass some of this agony, injustice, prejudice, personal time-wasting. When I have to get on the phone and call your lame customer support to hear this kind of crap (That's just what THIS IS and what THEY ARE DOING and GETTING AWAY WITH)! C_R_A_P, crap is what this means to me (we should make a satirical song about you guys). EVERYONE NEEDS TO CONTACT THEIR CONGRESSMAN/WOMAN AND WASHINGTON. This ABUSE has to STOP!

Mr. Chad C. Blue is the Chief Credit Officer for Advanta Bank Corporation. Anyone having his email or home address, home phone number, or direct business phone number should post this info here and on the bad credit card website and every blog pertaining to Advanta. Mr. Blue is overall in charge of authorizing the increases we have seen on our business card rates. I too have an excellent credit score, send more than the minimum each month, have never gone over my limit, never made a late payment, and have NO OTHER DEBT except a personal c/c that is paid the same. There is no reason for Advanta to raise my interest rate from 7.99% to 11.31% in 5 months. I get nowhere over the phone, and I really want to contact this Mr. Blue. We should all be flooding Advantas executives with our complaints. Anyone that has already STARTED a class action suit against advanta please let me know.

WOW! I hate to see that I'm not the only one stiffed by Advanta. They botched an electronic payment, which they charged me a late fee for, jacked my interest rate, and hit me with a bounced check fee. After a conference call with my bank, Advanta refused to put our interest rate where it was supposed to be. Since they had already given back the late fee and the bounced check fee, they had to hold to their policy on rate increases, as I couldn't prove the mistake was theirs. After 4 bouts with Advanta's circle talking customer service reps, I still couldn't get any results. They just keep saying the same lines over and over again to frustrate you (like they are trained) and then when you ask to speak to a supervisor, they hand you over to the idiot in the next cubicle. I was finally told that "Upper Management" had reviewed my case, and they were sticking to their decision (Upper Management is probably the night janitor's neighbor's epileptic dog). They even told me I was not authorized to see the information that was passed on to upper management.

ADVANTA HAS NO ETHICS, THEY ARE NOTHING MORE THAN A MONEY SCAMMING LOAN SHARK WITH FEDERAL BANKING INSURANCE. EVERYONE WHO HAS HAD ISSUES WITH THEM NEEDS TO LODGE A COMPLAINT WITH THE FTC.

I was a loyal customer for years and never missed a payment, either. Then I bought some software that didn't work. I returned it to the vendor, who refused it. I refused to pay for it and cited three pages of the software's and vendor's failings to Advanta. Their response was that I had to find other dissatisfied customers before they would credit my account. That is impossible. Do you think the vendor is going to give me a list of his dissatisfied customers?
I paid the bill and learned to live with the software, which still sucks. Advanta charged me interest and a late fee for not paying for the software until the next month. I paid that, too.
Months later I cancelled a monthly service 10 days before the end of the credit card cycle--plenty of time for the service to reverse its monthly charges. An Advanta rep told me on the phone they had talked to the service and the service agreed to credit back my account the following month. They subsequently refused to do that and Advanta refused to credit back my account, too, despite what Advanta told me. I didn't pay that bill, figuring the service would come to their senses, but when they didn't, I was into another billing cycle with more interest and late fees. Advanta refused to reverse either. I paid the bill and closed the account, vowing never again to do business with Advanta.
My conclusion is that they are vendor oriented, not consumer oriented. They have arbitrary rules that do not fit reality. They are inflexible. I'm not. I now have other credit cards. I suggest anyone who reads this take this to heart. You won't know just how bad these people are until you really need them. In a word, Advanta is AWFUL.