AHMSI reviews and complaints

Thank you. I will try that too. I am not going to get my hopes up though. I don't think they care at all about the law. :(

Holly

We have a 1st and 2nd mortgage with AHMSI and we went to modification but used the help of another agency that promised us closing 60-90 days. I don't even want to get into what the "other agency" did as far as I'm concern was just as bad as AHMSI. OK..the 1st was approved after MONTHS of put offs and excuses, the 2nd was declined because they said that account was up to date! WTF...so was the 1st. But in their eyes the 1st was not up to date, due to their losing several payments! The 2nd was ALWAYS included with the 1st so you tell me what that was all about. Well, to make a long, long story short we now have an opportunity to re-finance with another company. Just so we can get it out of these "horrible" peoples hands. File a complaint with the Federal Trade Commission and YES, retain a good lawyer. Best of luck with your case.

This company is terrible...I've been trying to modify and no one speaks english...I've been trying to explain to them about the new laws enforced by President Obama...and they staight out asked me " who maame is Mr. Obama? How are you supposed to get help from people who don't understand the problem...Lost cause!

e uI feel as though I am living a nightmare. Five years ago I signed on for an adjustable rate, ARM, at the urgings of a "friend"; in actuality I would have qualified for a 30 year fixed. I switched my mortgage, due to the recommendations of another "friend", to American Home Mortgage, and as was part of what I signed on for, but did not understand at the time, the rates kept climbing. Well, when the rates started dropping one would expect my "interest only" payment would drop as well. It did not. Instead American Home Mortgage, said to be the eighth largest in the United States, sold to American Home Mortgage Servicing Inc. My rates began to climb in spite of it supposedly being tied to the national interest rates which were nearing an all time low. A fine situation; the house is worth less by $100, 000, it is not a Freddie Mac, Fannie Mae, Hud, or any mortgage which would qualify for any help, and my interest rate and mortgage rate is now over $1, 400 higher than when I began. My calls are futile, being met by people who arnable to speak English because all calls are directed to Pakistan, in spite of the business' claim to be based in Dallas, Texas. When someone finally contacts me who does speak English I am told repeatedly to send a letter to "The Resolution Center." The "company" sends me loan modification forms which I know will have a negative impact on my credit and only serve to raise my principle. The English speaking person repeats that my, "Taxes have gone up and this is the cause of the increase of $1, 000 to your payments." WRONG. My taxes have gone down and I repeat I do not want to modify my loan, I want to take it down the $1, 000 and start paying my own Escrow which is completely unjustifiable. More loan modification forms come which I have no intention of using. I want the loan to come down where it is supposed to be, I want to be shown why my mortgage never showed lowered national interest rates, and I want to be treated fairly and honestly. I now understand that the ARM, adjustable rate is a gamble, and that they had their turn to earn 10% interest at one time. I also understand that the rates are on my side and that my mortgage should reflect that which it is not. This is wrong and somehow I cannot make it right. I have complained to the Better Business Bureau, which the company is not affiliated and they tried negotiating which only resulted in more offers for loan modifications which I rejected. I want the interest rate re configured and the rate brought down to a point which reflects the current rate. Again, I want the escrow to be paid by me, and not them because they are basing my taxes on a lie. They are conducting business as a lie and a fraud and affecting the entire country in the process.
I am now in the process of writing to the Michigan Attorney General, and the Texas Attorney General.

Well, it is still happening. Our loan was sold to AHMSI when Option One went belly up. Our house was 359k when we bought it in 2006. Now Zillows lists it at 175k. We were denied a HAMP modification because they said we have surplus income! Ha! First they told us that it was denied because our paperwork was not in in time...it was, I had the persons name at AHMSI who told me she had it in her hand...so then they changed their reason. We have asked just to have the mortgage refinanced to a traditional fixed loan, not even asking for the balance to be lowered. I was told twice now that they do not do refinancing...which is advertised on their homepage. We want to keep our home as it is where we raise our kids. The week after we were denied the Mod we received two calls from them asking when we wanted to start the short sale process! We never asked about a short sale! When I called yesterday I asked why they absolutely refused to work with us but are so willing to sell our home out from under us for next to nothing the man with the foreign accent had the grace to actually sound embarrassed when he told me that he did not know. I am at a loss as to what to do, we have done everything we were suppose to do and have never been late on our payment. I am trying to stick to my principles based in my integrity but I am starting to doubt myself. Sadly I think that this is what they want, to weaken us until we walk away from the thousands that we have invested and ruin our credit and upset our family life while they reap the benefit of our hard earned investment dollars. I don't know what to do except start thinking about losing my families home and starting over...but I can't go out with out a fight yet.

I am another homeowner who was with Citigroup..

Same nightmare as everyone else when Citigroup bundled up and sold me to these crooks.

It has been nothing but a nightmare, I started with 25% down and a fixed rate when I first bought my home. In other words I had a good loan.

In the next few years, job losses, medical bills and at this time I am with AHMSI, I went through the whole 11 months of trying for the HAMP only to have AHMSI reject me for less income than I should have.

Their webiste, states they stook behind us, they help people. No, THEY DO NOT help anyone but themselves, and what is best for AHMSI.

What a nightmare.

We have worked with AHMSI for 6 years and then all of a sudden they decide to pay our property taxes, (which have never been in an escrow account), then proceed to tell us that we have to pay an additional 600 every month. In that time one of us lost our job and the other had their hours cut, and the payment just about doubled. We are now in foreclosure and just found out that Wells Fargo and not Option 1 own the loan. What can we do?

This Escrow thing is happening to me! I want to fight this, and will join any class action suits out there! Please Help Me!

and to think that i was one in a few. problem with these idiots at ahmsi is that there are so many screw ups on their behalf that where do i start? their latest scam seems to be > escroll acct. scaming. i've yelled and screamed and cursed them on the phone for 2 years now.-homeowner in buffalo, ny

My experience with AHMSI is the same as everyone on this post. Today I sold my property at a huge loss just to get out from under their thumb. Not only did I lose $$, but I had to pay almost 4500 as the SELLER! AHMSI's payoff statement charged me over $2000 in "Advanced Escrow" even though I paid the majority of my property taxes in 2009 and sold the house in March 2010. Even the realtor and title escrow officer said that was not legal! I cannot wait to see them in court.

In 2009, my so-called modification was a joke because they started adjusting my mortgage after 6 months and forced Escrow immediately, even though I had been paying my own property taxes and homeowners insurance before they purchased my loan. This tactic caused them to over pay my taxes and also enabled them to always keep me at an escrow shortage and overcharge me for everything they can think of. Now I'll have to fight AHMSI to get a refund on all of the escrow money they owe me.

We have got to file a class action suit against these gangsters.

Our lawyer is in deposition for the next two weeks. The IT person is working with the web designer to allow information from visitors to the site to be added in certain areas. Sorry it is tking longer than expected. We will keep you posted.

Thanks,
Kevin & Tracy

we have started a lawsuit agaist ahmsi and have read so many complaints and are trying to reach everyone we can. we posted our own complaint and are looking for responses we could use all the name to plaintiffs we can find. it makes the case stronger every person involved. thanks for own story with this company we can be reached at email: a241atthewrights@yahoo.com

AMHSI foreclosed on my home on 7/30/09 after waiting for a loan modification that was allegedly transferred from Citiresidential, originally from Ameriquest. I provided every document they requested, but they stole my home and sold it for 1/3 the appraised value. Why hasn't anyone started a class action lawsuit?

Pissed off in Kansas City

This company is the biggest nightmare anyone could ever have. I called them to discuss a home modification on my account due to job loss. So I call and suffer through the 50 questions to identify my information on my account and I get a non english speaking person who clearly does not know what I want to do or who I should speak too. I get to a point where he transfers me to the Loss Mitigation Dept only to be hung up on after 2 seconds. Figured I would call back and just ask for the Loss Mitigation Dept. but I had to go through the same ole crap I spent the first 30 minutes doing. And because I'm not behind on my payments yet, they don't want to do anything for me. I Dont Qualify because I'm not late. Even Obama says to contact your lender if you think your going to be late. This is BS. This company is from Hell!

Green credit solutions took my money for loan modification with AHNSI and I ended up doing most

of the work myself. In the end I ended up with a modification that had a balloon

payment after 30 years that states I have to pay Option One/AHMSI the principal in

FULL $544, 000 plus interest and fees.

This was definatly preditory lending, when I asked for the name of the loan officer

that did my loan I was told they did not know. There was no explanation for the

reason this addendum was signed by a assistant secretary and not my load officer.

Something needs to be done about this, at the end of my life they can seize any

assets I have and I will have nothing to leave my daughter whom I a raising by

myself. I was with Specialized Loan Service, this was something in another loan from

American Home Mortgage (Option One) That is following me around. There was no

negotiating done regarding this “Balloon note addendum”

This company took my money and did not do any research and AHMS took advantage of

this. I want my money returned and I need a TRUE loan modification with no balloon

note addendum. Something has to be done about this.

AHMSI gave me a loan I was satified with then added an addendum that still gives them the house after i PAY for it.

This is a dirty filthy company who swooped in on Homeowners in their time of need and just stole what they had with no disrguard to the Law! My loan was through AHMSI they took my house threw me and my kids on the street. YES they do attribute to the Housing Crunch YES they did it out of GREED! 15 years in my HOUSE 15 to have nothing and no place to go not to mention the nice 7 year forclosure to my credit! And not to mention a Storage Bill! YOU HIT HARD destroying lives for MONEY! You even corrupted Judges and Attorneys to get what you wanted I saw it all! You did not properley foreclose on my property but you do not OWN it...YOU STOLE IT! I WANT MY HOUSE I did everything humanly possible to save it! And in the end you took it and made your profit! You didn't deserve it...And I will be appealing to a higher Court to demand that you undue the injustice you have done!

The banks did predatory lending all over the place, because they knew they could sell the "bad" loan to some poor other investor. They also separated the note and the mortgage when they sold it as a "securitized bundle" (whatever the hell that is) A note and mortgage must be kept together, otherwise it is AN UNSECURED DEBT. Once they sold it, they made their profit. So, when they come back to foreclosure on someone's home, they are making profit No. 2. AND The federal gov't is paying them money for the default--payment no. 3.

Pls check out our website Challengingforeclosure.com. We are a small law firm specializing in helping people who are having bad mortgage issues. We are charging a very reasonable price for a customized legal document which is admissible in court, and you will represent yourself.

I am also a victim of AHMSI. I have been in foreclosure for 2 years and 10 months and still hanging in there trying to get a loan mod. You will find third parties to help you with a loan mod, but beware of up front fee scammers. I have also tried some of the "free" help in loan mods--not so good! I finally did what I should have done in the first place Sue the Rats!

Burmese8@yahoo.com.

These stories sounded like my own. I have managed to change the momentum of their own game. Get with me @kcchris9999@att.net and I'll explain.

Hey BuilderBob,

Perhaps you built a bunch of homes you are NOT getting paid for because of bad loans?. I know about that too, had a house built by Harden homes in FL. Same scam different place. Still building? or just pissed off that people had to default on there misleading loans?

Hey [censor] Bob, you don't know [censor]. You must be a [censor]ing scamming broker. You calling me a [censor]? I don't know were the [censor] you have had you head the last couple of years. There has been so many people scammed by the banks and their misleading practices. I don't need to explain a [censor]ing thing to you, just glad I checked this complaint site and seen your [censor]ing post.

When your [censor] makes a financial decision you need ALL the information. Maybe you live in poverty and you are happy for all those who got screwed. Fact is...I don't care. There are so many hard working Americans that got sucked in by banks that lent to anyone even multiple families. Over inflated our home values and the next thing I know I have YOU living next to me!.

Of course you know now what many of us didn't know when we got our loans.

Kiss my [censor]...

Before you call someone a [censor] you should listen to what they say. I got talked into doing a refi with a loan company that was promising me payments close to what i was paying and using my equity to vacation or add on to my house. Seems funny that the first tries to refinance into a good loan always failed but Option One was always there in the final hours to give me a loan at inflated rates. Then the crash, Option One goes under, AHMSI emerges to service their loans. They are rude, and most times their english is so bad that you cannot get across to them the problem you are experiencing. I finally wrote a letter and after 5 months they agreed to review my loan, to make a long story short my loan was modified, but the first papers they sent me to approve were far different from the papers in the end, first letter stated my loan would be paid in full in 30 years, after I made 3 trial payments I still didnt have a signed agreement, they finally contacted me and wanted me to sign docs backdated 60 days, which would make me almost 90 days late on a newly modified loan, They must have got caught doing this as all of a sudden my loan was current and the two payments they claimed were late were put to the rear of my loan interest free, along with an apology from ahmsi. I finally received mod docs but they were different from the first ones, my final docs have me paying a balloon payment after 27 yrs. So if you do the math they are still going to get the inflated value of my home eventually, its just now for the present time they have lowered my interest but they are getting federal money every month to keep me from walking away from this property. The brokers that made all these hollow promises are walking scott free looking for the next scam to lure you into

We have to find a way to fight them. We will NEVER own out home even after paying for them for 30 years!
I had my loan modification doc's that are at the California State Bar sent to me. I would like to see what AMSI sent to the fake loan modification company. If they did not disclose the ballon payment then there was not enough information to do the modification right.

If they did disclose this information the company I hired did not even look the paperwork over. Either was I'm going to fight that ballon payment.

They did the same thing to me, my loan was posted on ahmsi3.com, but when I got the docs to sign there is a balloon payment at the end. This is how they are using the bail-out money. They get paid now from Uncle Sam, and they will get us later.

I sent them e-mails (with attachments) at the end of December for loan modification. Now they tell me the e-mail is not an option any more because they had too many problems. It's scarey to think that all this info is being sent to AHMSI that they cannot keep track of

Since the company hass changed hands I have had nothing but problems. I tried to get a loan modification and was told not to make any payments it would be tacked on the end of the loan. It took them more than five months because they wanted to pay my homeowners insurance instead of my taxes. The end result I didn't get the modification because I refused to sign papers for something I was already paying. The they started diverting small amounts of money from my principle for trumped up charges. I am really sick of them.

My loan was sold to AHMSI last year. All of a sudden I'm receiving debt collection calls. They say you're behind on your note even though my account has been debited my house note.

I call and they say yes you did pay on time but I'll have to send a letter requesting the debt collector stop calling me. Why would I send a letter when I wasn't late? I'm extremely upset with customer service telling me that I owe you $15.11 and that's why I'm receiving the calls.

Even when I tell them the collectors are saying I owe $811.00

I made my payments on time and was never late. Then suddenly I received a letter that stated that my mortgage payment would increase $900.00 the following months. They could not explain the reason for the increase.

get this guys help they will mess with you till you cant stand it that is if ahmsi hasn t fixed it yet ChallengingForclosure.com

Complete LACK of professionalism

They suck! Because of their of professionalism and care for those who pay their bills, they are causing us to deal with foreclosure of our home. Putting a close into your loan not to have them service you again sounds like a smart idea.

AMHSI took over the servicing of my account from Taylor, Bean and Whitaker in October and its been a nightmare ever since. I never had a problem with T B & W except they were shut down, assets froze and one payment I made in July of 2009 was never taken out of my account. AMHSI sent me a letter stating the payment had not been taken out of my account and I needed to pay it in February of 2010. Their letter also stated that there would not be a late charge that they could not charge me a late charge. Ever since they got my account they have made adjustments, parked my money in suspense accounts, told me payments were returned to my bank when they were not and created false lateness and charging me late fees and misapplying my money in general. Under charging one month over charging the next then telling me they had made mistakes in my escrow accounts. I hate this company so much I am willing to tell them to fight for it with Citi and GL! I call up and no two people have the same information and its just crazy. A child can do math better than them. I am going to see if I can get this loan refinanced just to get rid of AHMSI and put a clause in the loan that it can never be sold to them.

Since AHMSI took over the "servicing" of my mortgage my life has been a nightmare! I pay my modest mortgage on time, as I always have, but they don't credit my payments to my account. Instead the money is getting parked in some "suspense" account for days or weeks. All the while I receive several calls a day from their bill collectors trying to get a payment which is in their pocket. Ultimately the money just gets directly deposited back into my bank account, and AMHSI claims that they have no record of ever having received it, and tries to collect late payments. Last month I had to send 3 payments before the money was properly credited. This month I've resorted to mailing a physical check, thinking that perhaps they just couldn't properly credit web based bill-pay payments from my major bank. Nope. Once again I see that my payment is setting in a "suspense" account somewhere, and this moth's round of bill collectors have started calling. I can only hope that they dump my loan on another company soon!

AHMSI has to be just a front for collecting Government funding as they are not attempting to work with current customers or new customers. They have repeatedly given us the run around and have no information ut a script that is read to you everytime you call with no regard to what you are asking. There should be an investigation as to the business practices they are using and following. I will go to foreclosure based on the run around they have given me for the last 5 months. They would not entertain a short sale because I was current on my payments...? So to get help from them I had to be behind on payments and my military orders (a copy was sent to them along with the hardship letter) moving me out of the area had no impact to the script every time I have called. If you are considering working with this company, hire a lawyer to do the work for you as you will get no where with them!