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The good, the bad, and the ugly - discover what customers are saying about Amica Mutual Insurance

Welcome to our customer reviews and complaints page for Amica Mutual Insurance. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Amica Mutual Insurance.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Amica Mutual Insurance's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Amica Mutual Insurance, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Amica Mutual Insurance. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
L
1:38 pm EDT

Amica Mutual Insurance Scam

1) I turned 60 this year. When I started driving at 16, my father insured me with AMICA and for almost all the years in the decades since, my auto insurance has been AMICA. I cannot recall the last time I was at fault for an accident. When I was about 21 or so, I think. Mostly I’ve paid money into AMICA for a very, very long time.

2) Yesterday for the first time, I asked for a quote on insurance for two homes to tie everything together, home & auto. More than 24 hours later, I received a call from AMICA that because I have made homeowner's claims, that is, actually used the insurance for which I paid, AMICA will not insure me.

This is the kind of behavior I’ve long associated State Farm, shady health insurers and others. I never dreamed that AMICA pulled this sort of thing. For decades I have counseled family and friends to go with AMICA. I now feel I have misled them.

3) Another company chose to cover me without hesitation at the end of our phone conversation yesterday, and did not put me off for a day. It’s the same company that has been insuring my four other, now five, properties and the same company that paid the claims above and that has given me great service: Farmers. They have insured me for about 18 years and did not walk away today as AMICA did.

For years they have been after me for auto insurance but in spite of their discount for insuring both home and auto, I never dreamed of leaving AMICA. I stayed with AMICA because I always thought of AMICA as a superior company. That has now changed.

4) I think this treatment of a long term customer reflects poor judgment. The best companies act upon the fact that it costs less to keep a customer than to acquire a new one. I think AMICA is no longer the company I started with a lifetime ago. FYI.

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M
8:57 am EDT

Amica Mutual Insurance Why is Amica Mutual such good insurance, I do not get it

Why is Amica Mutual such good insurance. I saw they just won some award for being one of the best in the country in customer service and thats great but i would like some examples. Its not clear on the site.

I am trying to compare various insurance companies and before i make a decision i would like to know more about Amica.

Could someone from Customer Service please get in touch with me.

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