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CB Insurance Services HomeFirst Agency

The good, the bad, and the ugly - discover what customers are saying about HomeFirst Agency

Welcome to our customer reviews and complaints page for HomeFirst Agency. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with HomeFirst Agency.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used HomeFirst Agency's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with HomeFirst Agency, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with HomeFirst Agency. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
J
11:09 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I juat had a horrible interaction with Homefirst Agency. I was cleaning my living room and noticed that I have water damage on my ceiling. I called the insurance company immediately to file a claim. They sent an inspector out to do the inspection. The inspector was on a date, his girlfriend was in the truck waiting for him, so he quickly took some picture...

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R
12:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This complaint is in regards to the Homefirst Insurance Agency located in Maryville, Tennessee, and their failure to honor our homeowners insurance claim. This is also our second claim with them. They denied the first one for water damage a year ago, but reversed their decision only after we complained to the BBB of northeast Tennessee. We live in a...

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S
5:58 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

During an overnight heavy rain and high wind storm in August of 2011, we found ourselves chasing down leaks and catching water throughout our mobile home in the middle of the night. That night our medal roof began to rumble and slam down on our roof trusses very violently. We filed an insurance claim with HomeFirst Agency on the next business day. They...

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