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The good, the bad, and the ugly - discover what customers are saying about CashX

Welcome to our customer reviews and complaints page for CashX. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with CashX.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used CashX's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with CashX, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with CashX. Your feedback is an important part of our community and will help others make informed decisions.

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5:56 pm EST

CashX Tried to refund my money, but no option on site to do so

Someone sent monies to my account. Tried to withdraw, but system wants to mail a letter to my address for verification. Never received it. Tried to refund but no option on site to do so. Now trying to contact customer support. Left messages on answering machine. Sent a number of emails. Created Support Tickets. Are they even there? Person whom sent monies can not get hold of them either.

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7:26 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CashX Loan

After applying for a loan with these people a week ago...I got their documents for a transfer ONCE I signed with them. Well once seeing their RIDICULOUS fees...I simply deleted my email and loan docs from them..NOT SIGNING ANYTHING...and simply put them under spam mail..knowing I would never pay someone those fees.

Anyhow..today I go online and they have incredibly TAKEN out money from my account...without me ever receiving funds with them or signing anything! I was a mess all day contacting them..calling my bank and just trying to reverse this! DO NOT GIVE THIS COMPANY ANY OF YOUR BANKING INFORMATION! THEY ARE A FRAUD AND WILL SUCK YOU DRY! Needless to say..I have a great bank that has forever held them from touching my account..but at a costly price..that I will raise hell to get reimbursed. VERY unprofessional ### that work there..and basically they were saying I signed the loan up till this very minute. All I could say is...IF I DID INFACT sign this supposed loan..WHY DIDNT I GET THE FUNDS?

EVERYTHING ABOUT THIS COMPANY IS SHADY SHADY SHADY!

I BEG YOU DO NOT DEAL WITH THEM! I WOULD HIGHLY RECOMMEND..MOGO MONEY,
310 LOAN OR DOLLARS DIRECT! NEVER ANY HAASSLES WITH THESE PEOPLE!

DO NOT FALL SCAM LIKE I ALMOST DID!

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Mogo Finance Technology Inc.
Winnipeg, CA
May 13, 2015 6:52 pm EDT

Hi there cashxisascam! On behalf of Mogo, we’d like to apologize for the negative experience you’ve had but would also like to thank you for recommending us to others for their borrowing needs. Mogo always strives to deliver a killer customer experience and fully embraces any and every opportunity to assist new and existing customers. We also hope that we can be of assistance to you as well one day!

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canadagirl
Cambridge, CA
Nov 14, 2011 3:25 pm EST

they are a scam

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marcades13
Oakville, CA
Feb 09, 2011 7:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have placed a complaint with the Ministry of Consumer services.Cash X is currently not licensed as a payday lender or loan broker in Ontario. This matter is being looked into. This company is a rip off. Watch Out. They turn 1 pay day loan into 5 all under different company names. Some of the companys they use are FAXLESSPAYDAYLOAN, EZCASHNOW. They didn't answer my e-mails concerning unauthorized payments going through my account, or how a small pay day loan turned out to be 1150.00. In order to pay this off they wanted me to pay 600.00 a month for 3 months. There's something wrong with tis picture. Please voice your complaint where ever you can. Stay away from CASHX .Remember Cash X is currently not licensed as a payday lender or loan broker in Ontario.

Share this message with as many people as you can. Lets get the word out. I have met otheres who delt with CashX and didn;'t even no they were being charged for more than 1 loan.

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jamanda27
CA
May 25, 2010 5:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i did not get a loan with these people either i was so reason declined now they take out money from my bank every chance they get im out more then 1000 dollars and cant seem to do anything about it [censor] you cashx

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10:31 am EST
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CashX Fraud

This company is charging illegal fees and deducting random amounts from my credit card. It has turned out that a $250 loan has now cost me $400. They are taking funds out of my account without my permission and they are ignoring my calls and not responding to my e-mails.

Read full review of CashX and 46 comments
Update by rippedoff10
Feb 15, 2010 11:45 am EST

http://www.bbb.org/kitchener/business-reviews/payday-loans/cash-x-in-etobicoke-on-1183791

Update by rippedoff10
Feb 15, 2010 11:45 am EST

here is a link to the better business bureau case on this crooked and illegal companyhttp://www.bbb.org/kitchener/business-reviews/payday-loans/cash-x-in-etobicoke-on-1183791

Update by rippedoff10
Feb 15, 2010 11:43 am EST

Business Contact and Profile
Name: Cash X
Phone: [protected] ext. 222
Address: 130 - 3044 Bloor St. W

Etobicoke, ON M8X 2E5
Website: www.cashx.ca
www.faxlesspaydayloans.ca
Principal: Paola Pluas, Accounts Administrator
Customer Contact: Paola Pluas, Accounts Administrator - paola@cashx.ca
Email Address: paola@cashx.ca
File Open Date: February 2009
Type of Business: Payday Loans
BBB Accreditation: This company is not a BBB Accredited business.
Additional DBA Names: Faxless Payday Loan

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marianna ginter
London, CA
Apr 11, 2013 11:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had to borrow $100.00 from cashxinc i recived e transter $100.00 march25, 2013
They now charged me $75.00 intrest total $175.00 due day my pay day april 30, 2013
Other company never charged that much, what is going on?
My name is marianna ginter 1069 florence street
London ontario n5w2m7
Tel [protected]
I even did not get confirmation i am asking them how they calculaing?
What i can do now the due day is april 30 2013 thank you marianna ginter

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NSgirl
Eastern Passage, CA
Oct 08, 2014 9:39 pm EDT

I have used them for about two years no with no issues. T

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1123
Yarmouth, CA
Jun 24, 2010 12:47 pm EDT

asked just for my balance it cant seem to get it

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Trisssh
Toronto, CA
Nov 19, 2011 3:32 pm EST

Unbelievable! I Just got my child tax in and two payments came out from them one of 400 the other of 250 this is my kids money for groceries and Xmas! I am on my way to the bank to deal with this I have been left broke with nothing unable to reach them, this is crazy!

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Amjad Babu
IN
Oct 25, 2011 7:13 am EDT

Cashx is a big fraud .Dont take them as a payment processor.Will not get any withdrawals

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strosdegoz
DO
Jun 22, 2011 1:56 am EDT

Let me put it simple, if you hear someone mention CashX the Payment Processor then run, run far and fast because you are definitely not safe around it, at least not your money.
First the person running this payment processor is a so called Terry Kurtis whom is known online as a pure cold blooded scammer, I don’t know any details about that person but I will tell you what I do know and my experience with CashX the payment processor scam that he runs and their service.

It all started when a good friend of mine decided to send me some funds for personal matters and asked me to start a CashX account since Alertpay fee’s were a bit too high, normally I didn’t have any problems with that so I went ahead and joined CashX (Big Mistake) and verified my account by sending my ID picture plus confirmed my bank account by following their security procedure, on the 29th January 2011 I was already registered, verified and had the funds in my account from my friend. Everything seem to be working just fine so far until I made the biggest mistake… Tried to withdraw my funds. First choose the withdrawal option through MoneyBookers and nothing happened for 7 days, after sending a support ticket and getting a reply in just few hours I was informed that withdrawals for over $500 in a new account have to go through a verification process and that it would take them 10 days to complete this process. After 12 days nothing has happened and nothing has changed so I decided to send another support ticket and the reply to this one was that they are checking the transaction to see if its legit and if everything is in good standing, my reply to them was that they had more than 10 days to complete this process but OK why not give them more time, after 15 days I contacted my friend and had him call and send a support ticket telling them that he sent the funds and that everything is alright… that was the second mistake, I never heard from them again even though they suggested it was a good idea to have him contact support.

I tried sending countless tickets and never received reply while some weeks before I was getting replies always within 24 hours, the person who sent me the funds also tried with no luck. The next step I took was to cancel the pending transaction and try withdrawing using several different methods giving each transaction at least 1 week to clear with no luck at all… It was clear to me at that point “They simply didn’t want to process the withdrawal and didn’t want to reply to the support tickets either”. End of February (30 days later) and I still have the funds locked in my CashX account for no apparent reason, I decided to deposit the funds into a program in order not to completely loose the funds by having it there as “Virtual Money”. As soon as I deposited I received a reply to one of the many pending tickets I had saying that the funds were already spent and there is no need to send tickets since my balance is $0. That was after they didn’t reply to my tickets for almost 2 weeks.

In the process of waiting for the transactions to be completed I contacted several CashX users to ask for support in exchanging the funds to a different processor, since I guessed that someone must be using it successfully, what I discovered was that they were having the same problem (Withdrawals not being processed) and they had to exchange paying high rates in order to get the money out of there. Right after I deposited the funds into the program I contacted them and told them to cancel my account and delete all of my details, its definitely not safe with them.

This has been my experience with CashX as a Payment Processor and I suggest caution if you are going to use it or better yet Don’t use it at all, the guy behind it is a scammer and you can tell by the above story.

That’s all and I just wanted to share it with everyone for one main reason… So you don’t get caught in the same situation I was.

Kind Regards
Dirson E. Jimenez Santana (strosdegoz)

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1emm
Timmins, CA
May 21, 2011 1:28 am EDT

Does anyone know a current address for Cashx

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jefferson800
Toronto, CA
Feb 10, 2011 5:31 pm EST

i got a loan of 150.00 dollers and 2 weeks later they were trying to take 500.00 out of account and then one week late then tried to take out 600.00 i called some bi*ch and when i told her she hand up the phone

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cobra099
Kitchener, CA
Feb 01, 2011 6:48 pm EST

they have also ripped me off as well aplyed for a loan not aproved then a month latter payments start coming out, 400 dollars in total now, went to bank started a investigation, changed bank card made account deposit only, it is not legal to ask for personal banking info suck as password, your bank wouldnt even ask for that. i hope whoever owns this company gets charged for fraud, bbb has alot of complaints as well with a rating of f, here is the link to that http://www.bbb.org/kitchener/business-reviews/payday-loans/cash-x-in-etobicoke-on-1183791 if you have had problems with them have your bank investigate change security info password asap

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srina
Fredericton, CA
Jan 27, 2011 1:29 am EST

i went and applies to them and they said sorry i can not help you i said ok and they put that they would take money out of my account even if i didn't get a loan i have to go to the police on this company

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