Colopure reviews and complaints

I followed a link through our local newspaper for a "free trial" if you paid shipping charges. All was well until I got my monthly bank statement to discover I had been charged not only the shipping charges, but 6 days later $87 dollars and some cents. When I called the company and asked for the service to be cancelled and a refund to be given, the "customer service" rep told me I apparently misread the terms and conditions, referred me to a web address to read them, and sent me to a site that was not the product I purchased. When I pointed that out to her, she asked me what number I had called. When I gave it to her she told me I had called the wrong number and had not purchase from them even though she had addressed me by name when I gave her my order number. She finally ended up hanging up on me. Two calls later I still had no proof my order was cancelled, and when asked for the company name, and address, she gave them to me reluctantly, but told me they were not allowed to divulge the owner's name. This is the biggest scam I have ever run across! I will be contacting our state Attorney General, and encourage others to do the same. By the way, the terms and conditions said that if you went anywhere on the website but the main page they would assume you were agreeing to the terms and conditions regardless of whether or not you clicked the agree button.

I signed up for a free trial of Colopure, a colon cleanser. I agreed to pay $1 and a small shipping amount. Then, I saw an ad for another product from the same company that stated that if you sign up for the free trial, the you will automatically be sent product every month unless you cancel. It made me wonder about the Colopure so I returned to that site and, sure enough, I had unwittingly agreed for my bank account to be charged the full price for the product after the so called "free trial". Shortly after ordering the trial offer my financial situation took a turn for the worse. I decided to return the product when I received it so I would only be out the small amount I had agreed to. This company does ot make it easy to cancel or return product. I went to their website, per their instructions, to find out how to return the product and how to cancel my order. A few days later I received an email stating that I could keep it for a reduced price or go ahead and cancel. If I didn't respond to the email, my account was cancelled. I did not respond to it. I had told them I needed to return the product. The Packing List that came with the product said that I needed an RMA to return the product. I tried to email and call to get the RMA, but VOILA! By then, I had exceeded the trial period and they charged my account. We called and asked them to remove the charges as they said that my account was cancelled. They said it was beyond the trial and offered to credit back $20 and I could keep the product. In an effort to avoid overdraft charges on my account I agreed. They did not credit my account and now my account has a negative balance. The customer service rep was very rude. I believe that this company has very deceptive business practices. I will pursue this.

I also ordered this an another product not knowing they were both for colon cleansing. When I ordered there was no information that I was joining a club, and that I would continue to receive their product. There also was no listing of all the ingredients. I was charged $1.00 for my sample, and $9.95 for shipping and mailing. I was also charged $ 9.99 for 1 (Hoodiburt Gum 12 pieces of gum), and $29.95 for Hoodiawater 1 unit(1 fluif ounce).
Because we were unable to contact anyone as to how to return this product, etc. we had to cancel our credit card, so that we would not have to continue paying for an unwanted product. They will stop shipping if they have no card to charge.
I will testify against this and all companies that practice this type of fraud.
Now they have change their information online, and have added the ingredients, as well as the statement that you will continue to receive the product unless you notify them, HA, good luck trying to notify them in the time alloted (30 days from the time you ordered, and a restocking fee of 15%).
DO NOT ORDER ANY FREE SAMPLES FROM ANYONE! IF IT IS TO GOOD TO BE TRUE--IT IS!
Karen Johnson

I was charged $39.84 on 9-18 when i have already paid for the product. I did not receive anything else from the company and do not want anything else. I want my money refunded now or I will take it up with the bank and the better business bureau.

Thank You

ORDERED TRAIL OFFER OF COLOPURE $1.00 ALONG WITH IT CAME HOODIA PRODUCTS AND $45.85 WAS SUBTRACTDED FROM MY CREDIT CARD ACCT. BEFORE I KNOW IT A SECOND ORDER ARRIVES.I HAVE TRIED TO PHONE NO ONE EVER ANSWERS. I DO NOT WANT HOODIA, MY DOCTOR SAYS ABSOLETY I CAN NOT USE IT.
THEY CHARGE A 15% RESTOCKING FEE. AND YOU CAN NOT RETURN WITH OUT A R.M.A SHIPPING NUMBER
IN PKG THAT HAS NOT BEEN OPENED.HOW ELSE DO YOU GET THE STATEMENT ? I EXPECT ALL MY MONEY BACK AND THE CREDIT CARD WILL GET IT.
THIS IS A RIP OFF.

received a bottle of 60 capsules WHICH I DID NOT EVER ORDER phone number on the form you can not ever get through and they will bill my crdit card this company has caused me much aggriation they need to be looked into for sending out products to people who never order this stuff i am sick and tired of this company for taking it upon them self to sent this crap out to me now i have to go through my cc co for them not to pay this once again please look into this company and help please

my order was made on 11/20/08 which they took 5.95out of my account for, which was right, it was to be a 14Days trial, after recieved the pills, to send back unused pills or cancel membeship, well I call
ther e Partner Fit factory and cancelon 12/17/08 therephone#is [protected] cause Ihad not yet recieved any thing from Centralcoast Nutraceutica
until 5days later by UPS on 12/22/08 then they bill my account though credic card 38.95 mading my account go in the -- 113.99, I yet have tried to Call to cancal can"t was Put on hold four time for two hour at a time can"t get through, can"t cancel on there email, what I"m I to do, soon they will be taking another 44.90 out of my account, not right, # 1 I had the pills 5days They took the money out, not right. I have my cancel proof.

DO NOT ORDER --- BAD PRODUCT - BAD SERVICE
i ordered the trial offer for $1, & $4.95 shipping, received the pills, some gum and water and my acct was hit for $45.85. Totally unauthorized. called to cancel order only to receive voice message to leave info. called customer care to again get a voice mail service that DOESN'T subscribe to the voice mail service. So i have been totally unable to make any human contact and so far have not been hit again but it's only been a matter of days. How do these companies continue to get away with this THEFT BY DECEPTION? Does the product work? NOT IN MY OPINION - HASN'T DONE ANYTHING FOR PURIFYING - DETOXING - OR CLEANSING MY SYSTEM.

I ordered a "free trial" of Colopure and AcaiPure weight loss supplements. I received one order of AcaiPure and took one pill, as directed, and was vomitting within two hours. I was dizzy and sweaty until I could get the product out of my system. I threw the bottle away.
I received two more orders. Both times, I returned the unopened product with a letter requesting they stop sending me (never authorized to do so) any more product and to refund my account. Two months later, I have not received a refund.
I also was charged $44.90 on my account from ColoPure which I never received any product and I have yet to receive my reimbursement.
I am very upset.
I would like any help I can receive to get these reimbursed to my account. These charges have overdrawn my limit and resulted in more fees to my account and credit rating... very upset.

i too was looking for the benefits of the combination of colopure and certified acai. when i placed my order, i then read the companies policy. it is very misleading to have the same company offer a " free trial" and that you can only get 1 item. i found this out when i called them. also, the 10 day trial period is very questionable. nowhere in their add is the REAL amount the products cost which is a whopping $ 59.95 plus shipping.

i then called to cancel within 2 minutes and there was an extremely rude lady called Tiffany who basically told me that i could not cancel and that the order was processed already. i can't believe that it could not be stopped. she said it will ship tomorrow at 6 am . i asked for a supervisor and she kept telling me that there is NO WAY TO CANCEL. i owmn a business and there is no way the order was processed that fast without being able to cancel. i had to threaten to call me credit card company and then she said : YOU WILL BE BLACKLISTED IN OUR DATABASE with the kind of voice that my parents wouldn't even speak to me in.

I am warning all consumers that if you buty from this company, YOU MUST READ THEIR POLICIES FIRST. THEY WILL SEND YOU AND CHARGE YOU WHEN THEY THINK IT IS APPROPRIATE TO DO SO... SCAMMERS...

I also paid for ($1.oo+S&H=$5.95) the free trial of ACAI and Colopure that came up as a pop-up on the internet. I thought it was worth a try, especially since they had Opra & Dr. Oz in the ad. I recieved the product on the 33 of Dec., 2008. It was a busy time, company, Christmas and all, so didn.t even open it until after the first oof the year, Then on January 5 I was trying to get som errands done before I had an appointment that afternoon and was embarrased when my debit card was no longer working. I went to the atm, entered my card for a balance inquiry and everything was ok until I tried to make a withdrawl. The machine then spat my card out and said "unauthorised user". Afterwaiting in line at the bank they said that my card had been "hot carded because ther were Questionable charges coming in from a company that they had had problems with before. They were charging me full price ($39.95) for my free trial offer that I had paid $1.00 for. I said I hadn't ordered any more of that product other than the trial offer that I had paid for. They then cut up my debit card and issued me a new one that I had to wait two weeks for. My next bank statement had two withdrawls totaling almost $80.00. Not much for some but enough for me that it very well could have caused me to have overdraft fees. Come to find out that they only offer you a 14 day trial offer but they send you a 30 day supply and if you dont return the unused part befor 30 days you are charged the whole amount eventhough you paid $!.00 + S&H for half of it already. All this info is in the fine print. In all-----a huge rip-off that needs to be stopped. I am angry and will not order anything else from the internet. Joyce-Oregon