DCF reviews and complaints
Kids lost in system
A friend of mine died at the end of February. And left 3 children 16, 14 & 12. The children. Are were staying with friends temporally. It has going on 3 months and nothing gas been done. They haven't even contacted her brother. A friend thought they had found a home for the youngest but wont allow the child to have any benefits.
I feel the state of FL has dumped 3 kids. Off on a 69 year old lady and another girl.
My friends name was Rebecca Nicoll Her children are Savanna, Tristan and River. Please let me know what is the next step. I live in MS my #[protected] and email [protected]@gmail.com. Thank you.
Company Business Name: Dorothy patterson
Country of complaint: United States
Address: 9466 lebanon pine grove rd. 39170
Phone: 601-946-1851
The complaint has been investigated and resolved to the customer’s satisfaction.
Violations of Social Workers
Why should the DCF be granted more money is their workers are violating Federal laws and DCF policies?
Country of complaint: United States
Website: acf.hhs.gov
tasha 12, please follow these links with great concerns about tax payers dollars, the safety of children in the USA, and human respect of biological parents:
http://www.thepetitionsite.com/1/we-are-asking-for-victims-of-child-welfare-memorial-day/
http://suncanaa.com/petition
https://petitions.whitehouse.gov/petition/stop-abusing-mentally-emotionally-and-financially-biological-parents-and-stop-selling-children/klnY2G5Q?utm_source=wh.gov&utm_medium=shorturl&utm_campaign=shorturl
Well tasha 12, if social workers are not doing their routine visits, then they are in violations. Why should the DCF receive more money if their workers are violating the department's own policy. What makes you believe that I am in the wrong?
http://www.acf.hhs.gov/sites/default/files/cb/ma2010_pip.pdf
no card
I have been waiting for 2 months now for my food stamps card that i honestly do not believe is even coming!
I got an approval letter back on August 5 saying that i had been approved for food stamps for august, Sept, oct and november..Well it is now October 1st and i have not received anything...Also have tried my hardest to call for 2 months now and never get anywhere with any numbers you list to speak with a representative..Starting to think i have been pranked by DCF..
Company Business Name: DCF
Country of complaint: United States
Address: Florida
The complaint has been investigated and resolved to the customer’s satisfaction.
I agree, DCF contradicts the welfare reform system.
No one to help me
I have called numerous times and spoke to many different employees. My child support hearing is less than 2 days away and nobody can find my telephonic hearing request I emailed to [protected]@dor. State. Fl. Us... I have called the attornys office, wpb dor, child support and noone will tell me who I should speak to or what I should do. I have waited 10 months for this to go through and I have complied with all that has been asked of me. And because no one can tell me who to speak to - I will be denied child support. Nobody cares enough to figure out what has happened. I just get pushed aside and transferred to different people who have no clue whats going on... He. Lp me please!
Sincerly,
A frustrated single mother
Company Business Name: DCF/DOR
Country of complaint: United States
Address: West Palm Beach, Florida
The complaint has been investigated and resolved to the customer’s satisfaction.
Short 80.00 one day after my initial Foodstamp day
I get my stamps every Month on the 13th was told i didn't have to have a phone interview as long as i keep them updated online, submitted an application @ the end of October, cause i knew they would end in December, now when i get my stamps A day after i'm shorted 80.00 January 14, my Lively hood is not A game & this is my first time ever complaining, so basicly Tired of these Shananagians, if i didn't need them I wouldn't be writing this ... been receiving 200.00 since Obama Change it ... seem like they're making their own rules at these places ...
Company Business Name: Department of Children & Families
Country of complaint: United States
Address: Jacksonville, Florida
Phone: (904) 405-2935
The complaint has been investigated and resolved to the customer’s satisfaction.
...then go get a goddamn job!
They do nothing!
I CANNOT get these people on the phone to complete an interview which is a necessary part of the application preocess. I have been on hold from 2:00 today (the time I get out of college) until 5:00 when they close and was on hold the entire time. They act like other peoples time is nothing. Now I have to spend 3 hours on hold tomorrow and hope I get through, though I likely wont. Trying to get ahold of these people is nearly impossible and something should be done.
Company Business Name: DCF
Country of complaint: United States
Address: Florida, Melbourne
Website: myflorida.com
The complaint has been investigated and resolved to the customer’s satisfaction.
Correction tasha12 "get them off to work work work as well." Which is intended to say it is time to get the foster strangers working working working and shut off their stay at home checks.
The DCF contradicts the welfare reform system, I agree with you tasha12 it is time to shut off the foster strangers with their checks and get them off to work work work as well. The DCF is worse than the welfare department spending millions to billions and even trillions of dollars for a very abusive and dishuman service.
Do NOT trust DCF if you call in on the abuse hotline and make a report. They will reveal your identity to the parents of the child whom you called about! DCF investigators do NOT keep your name anonymous!
Hit buy staff and others
Hi my name is Albert Manchester and I am 18 teen years and the reason why I want to live DCF is because i want to live DCF is because I jest want to run my own life for once. Cardianl Cushing School I not thr right school for me at this point I jest want to go to a group home when i am 18 teen I think I should go to a group home at the age of 18 teen and not bee at the Cardianl Cushing School for one reason why is because I have been hit by staff and kids at my school. Lke am 18 teen now was bit by a kids at my school and I was pushed in my school and I was punch and the face in ny school and I jest can't take it any more I jest want to live my school in Hanover mass. SO IF THERE IS ANY THING YOU CAN DO CAN YOU EMAIL ME AT [protected]@hotmail.com THANK YOU.
Company Business Name: DCF
Country of complaint: United States
Address: 405 Washington, Hanover, Massachusetts
Phone: 781-826-6371
The complaint has been investigated and resolved to the customer’s satisfaction.
Letter of Placement
I have been told in order to enroll my child in school that I need DCF letter of placement, because he is in my parents' care during the week. I have contacted over a dozen DCF phone numbers, locations, departments and email addresses and still have not been told how to obtain this letter: UNLESS I abuse my child. In that case, or the case where I have broken the law, then my child and I have additional rights to have family help each other through an economic crisis. If there is anyone who can direct me to a parent's rights advocate? I cannot get my child in school.
[protected]@netzero.com
Company Business Name: DCF
Country of complaint: United States
Address: Orlando, Florida
The complaint has been investigated and resolved to the customer’s satisfaction.
I disagree with everything you all have said about CPI Naomi Wilson. She's the most kind hearted, considerate, compassionate, understanding, loyal, polite and most of all honest person that I know. Not only did she treat me with much respect, she did not enter my home until she was invited in, she did not take a seat until she was asked to do so and she answered all of my questions while making me feel comfortable with the situation that was presented to me. I am very thankful to her superiors for sending her and not someone else!
I am going through the same thing although it has only started for me as of today.I asked the administration office why the last school dident require it and they had no reason.Her mom and I still both take care of her we just don't live together I cant see the problem why do they make it so hard.This is crazy...
I would also like to make a complaint Naomi Wilson CPI Circut 9. She came to my place of residence without her badge asking where my son was. My son is three years old.min response my husband refused her services and asked her to please go away because she did not have the proper identification. She was very unprofessional and told me that she left her badge in her car which was not a govt vehicle. Last year a gentleman went to a residence in my area and was asking for the removal of a child and turned out to be a fraud. I believe the first thing that that a govt official should do is show proper identification. is this how dcf trains their workers? Never read my rights and was told that if I didn't do this or that I could never get my child back. Due process?
I want to make a complaint against a DCF social worker in orlando, florida her name is Naomi Wilson, she is the most unprofessional, rude, and biased person I've ever encountered, she's as ugly on the inside as she is on the outside. I would like for DCf to please check the people that they hire. In my opinion they're job is to help families not "take sides".
getting my account processed
I got fired from mu job on june 8th 2009 and filled for food stamps, medicaid and cash assistance on June 12th 2009. I know it takes some time so I wait until June 26th or so and called. they sent the information that they requested to my old address that i have not lived at for over 2 years! In this case I had to resend all information and my process did not start until july 3rd or so. I am very disappointed and frustrated because not only is my case still in PROCESS, but they have ripped me off a whole month of benefits if I do qualify! I have called them several times and they tell me they have until August 1st for their decision, while I sit here with out any income or food. Oh, I do go to a different church (thank God) for the local churchs, but this is rediculous. Can anyone PLEASE help me? My e-mail is [protected]@yahoo.com
Company Business Name: DCF of Florida
Country of complaint: United States
Address: New Port Richey, Florida
Phone: 866-762-2237
Website: myflorida.com
The complaint has been investigated and resolved to the customer’s satisfaction.
They ripped YOU off? Really? Why did you get fired? You can't keep a job, then decide to mooch off of my taxes, until you are ready to get another job... And DVD is ripping you off? How about getting another goddamn job?
food stamps
The Department of Children and Families---who checks on them?
My husband got laied off and we had to apply for assistance, we have called and gone to the office and waited over 10 times, every time someone tell us the wrong information as to what we need to do, or turn in or wait for. It's unbelievable! they have no idea what to tell you. we called 3 different time one day with the same question and got 3 completely different answers. we have 3 kids and just about out of money for food. who can we turn to? how can this be? the program is to help the families in need and when we try to get help, people are extremely rude, they give the wrong information (so far every time we call or go over to the office) nobody call tell us what else is needed from us nor why we have not received anything, the line "gets disconnected" and lets not even discuss the waiting time...hours at the office and 30 to 40 mins on the phone! we can never talk to our case worker, desperation is setting in, can anyone help? we just want to do whatever is required for the assistance and they just don't care to help. its like they want you to eventually give up.
Company Business Name: laura fingar
Country of complaint: United States
Address: Miami, Florida
The complaint has been investigated and resolved to the customer’s satisfaction.
My daughter just received a letter today from them dated the 22nd of may the date stamped from mail is the 26th. today the 28th. they want her to have everything returned to them before the 30th. this is impossible as there is a weekend between there and the 30th is a saturday. they do this to try to see if they can make people loose benefits. darn good thing her boss lets her fax things. she (my daughter triple faxes now) cause in past they always say they never got stuff. so she started having her boss take pictures of her faxing it. oh did this make her social worker so angry. that lady has been trying to snowball her for awhile now. wish there was ways to get these dcf workers. they need cleaning up. trashy people.
This poor excuse for a civil servant Ray Lewis never answers his phone. Nor does he return calls this agency is built on avoiding helping anyone. I am at a loss. Does anyone receive decent service from DCF? I had a friend who worked there she was fired and then blackballed from receiving any future benefits. Great people.
Same with me... I never get sick, thank goodness, but am now, and I have medically needy/ share of cost of 937 a month. So they make it cost more than it would if just went to a family doctor. To meet share of cost my doctor had to rack up 937 bucks in bills so dcf could switch me to medicaid! Even then.. after expenses are faxed, and dcf website shows they were received, and processed... Walgreen's can not give me my medicine. They say to call dcf. I am now on the phone, on hold for 38 mins. STILL... Bull crap. Ask for the employees name and employee number as soon as someone from the call center answers, and their whole tone changes.
Honey, you have to be an illegal Mexican in order to qualify for food stamps in Florida. Food stamps turns away American citizens who are in need.
What I got so far:
http://www.dcf.state.fl.us/regions/c4/
shows by region the numbers for contacts. May not be what we all need but it is SOMEONE connected with DCF so complain and let them know how ridiculous this is.
I recieved in the mail, the paper stating what is needed for proof of employment, rent, bills, etc and the number to call for the interview. The number([protected]) leads u to a neverending loop where whatever option you choce you will still be hung up on over and over again. So I called the number at the bottom of the page that is for the deaf and explained to the HUMAN that answered that I needed an alternate number for DCF and she gave me the county assistance number and then that person gave me the "correct" number for DCF [protected]. At that point I started repeatedly calling because the recording says that theres an abundance of calls so I should call back later. By the way I recieved the letter on Friday and they are closed all weekend AND today is the "last day" to call for interview. Here is the classic example of what EVERYONE who tries to get assistance encounters.
Both me and my room mate continue to call repeatedly though we now have one hour left before the DCF "closes". Are they ever even open? I even faxed a letter to them letting them know the whole situation. See, this is RIDICULOUS!
I am going to find out who is in charge of the DCF and if I have to go all the way to the governer I will. I know it is Rick Scott and people like him that do this intentionally to the people of lesser incomes, the elderly, families, anyone in need of assistance. They train the employees at DCF to make every step of the process seem impossible and hopeless, so that people will give up. My advice to all of you is DO NOT GIVE UP! Find out who is in charge of it all and write a serious letter of complaint. Call goverment officials if need be. I will, but if everyone does it IT WILL MAKE A DIFFERENCE. WE are in control, NOT THEM. Do not let them win. We pay our tax dollars into these programs so that when we are in a time of need, they will help us and others. So don't let them take advantage of you! When I discover the information for filing a complaint and who to contact, I will post it on here so everyone may use it as well. Good luck to all.
Katie
am a diabetic and i need my insulin every month and its always the same crap.. have to get a paper with all my medications and cost and fax it to them every month like if it changes then they take forever to process it by the time they open the medicaid its the end of the month so go through the same process again and dont bother calling either there always busy or voice box full
well we were going to apply but after reading all the complaints why bother.i will just have to sell my butt to feed my kids.
I'm a unemployed single mother, I applied for food stamps and they denied me because they said I made to much money. I receive unemployment and that's it. I rent, and have all the the bills people has living on there own, I also have a truck payment, I have health insurance that I pay for every month of 160.00.
HOW CAN I POSSIBLY MAKE TOO MUCH MONEY?
Who do you contact to help you?