Dior reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Dior
Welcome to our customer reviews and complaints page for Dior. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Dior.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Dior's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Dior, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Dior. Your feedback is an important part of our community and will help others make informed decisions.
Mini Miss Dior white bag
Hi I want to chat with someone about customer service from Dior . I have one mini Miss Dior small white color . I been using only 4 or 5 times only since I bought last year July . I do not happy about the stain that I got and can’t remove at all . I am so upset about the quality of the product and stain can’t remove from white leather . I am so disappointed after I paid high price and I not got high quality.
Where should I contact ? Directly to sale person that I bought ?
Desired outcome: I would like apologize and need to contact right person about quality
Confidential Information Hidden: This section contains confidential information visible to verified Dior representatives only. If you are affiliated with Dior, please claim your business to access these details.
Dior sauvage
My birthday was on Feb 13. My friend gave me a perfume Dior Sauvage 100 ml gift with gift receipt. When I opened it, smell is not lasting at all (potentially defected). When I went to Shoppers Drug mart store - 1st of all they were very rude to me & 2ndly they said they can't do anything since it's open. I told them I just want to exchange it to the one...
won't accept return
Bought 4 items from Dior. 2 Hoodies, hip pack and hat. Both hoodies were too small. I tried them on, and put them both back in boxes. I decided to return the hat and pack and exchange the 2 hoodies for large sizes. They won't refund/Exchange one of the hoodies saying I wore them. I NEVER wore them. I did try them on and put them right back in the box, but I...
Read full review of DiorTerrible online shopping and customer service experience
I ordered a gift set to be delivered at the address of the one i was giving the gift to. I received confirmation at the time I sent in the order. The confirmation email said my order was being processed and that i will receive another email when the order is shipped. 3 days after my order i got a call to confirm. The reason for the hold (until confirmation...
Read full review of DiorUnhelpful customer service
A girl from the customer service for was very unhelpful. I placed an order for some products on Monday and paid extra money for 2 day shipping. I was planning to party, so I wanted to use these face products to complete my look. Then I received a message, that I need to contact the company as soon as possible. I took my phone and called them back. But there was no answer. I needed to confirm the shipping so I left them a message. But there was no response. So I tried to call them everyday and left few messages asking to ship out my order as soon as possible. 5 days passed and I didn't get a single call from Dior. So, I didn't get my items on time. One week later they finally contacted me. They said that my order is ready for shipping. I explained that I wanted those products for my party and don't need it anymore. I asked them to cancel my order and return my money. The girl on the phone refused. She told that it is impossible and I will receive my package in few days. I would never waste my time and money with this company again.
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!