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C
11:48 pm UTC

Docwellid No service was provided

Today 21 January 2023 I called a number I thought was the gas company. I was calling to get my account number to set up auto pay. I'm not sure how I got Docwellid. The person on the other end was of India accent. I explained why I was calling. He asked my address, phone, bday. No account number yet. I don't recall everything said but then he asked for my card information. Still no account number for gas company. He read a bunch of stuff I couldn't understand as he read so quickly. He gave me a confirmation number and said I wouldn't be charged anything. I'm yelling, what about my account number!? He said I'd get it when I called the other number he gave me which I had to give the confirmation number and hung up. I called that fake number and it was some information phone number, like a phone book. I hung up and dialed the gas company number again, this time getting the REAL gas company. She told me I hadn't spoken with them since last year 2021 August. I immediately blocked my card. Too late. They charged me 9.95. I believe I have been targeted for an easy scam as I was scammed badly just last week. People are horrible. Can't believe or trust anyone.

Country of complaint: United States

Desired outcome: Money returned and scammers caught

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M
4:21 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Docwellid Nothing

Yes 9.95 was takin out of my account without my approval I ask very respectfully to put it back that's my rent and I need every dime please and thank you

Country of complaint: United States

Desired outcome: Refund

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12:40 pm UTC

Docwellid unknown unable to speak to anyone to find out what charge of 9.95 is for

I was charged $9.95 on my debit card which I did not authorize. when I tried to contact this company listed as docwell on my bank statement i was never able to speak to a live representative. I got numerous recordings and different phone numbers to call which resulted in no response. I was given the following phone numbers [protected] and1-[protected] and [protected]. When you call these numbers all you get are recordings. I did not receive anything in the mail or email and would like to find out what this charge is for and have the charge refunded.

Country of complaint: United States

Address: Corpus Christi, Texas

ZIP: 78408

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RedSheehan
Sutton, US
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Feb 08, 2022 1:00 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I too was charged on my debit card for services and I have absolutely no idea what this company is and what I "purchased". This practice is absolutely fraudulent! What can be done?

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R
8:16 pm UTC

Docwellid in my emailing as a job case

I never provided My card information so where did they get that and all they asked me was my name and address for job case with someone whining about not getting a job after interviews of which I said nothing. tell me I viewed my bank account an a charge was on it from DocWell Id. shoot these people.To even know they had my email address via American Red Cross is in question.

Country of complaint: United States

Address: Kaukauna, Wisconsin

ZIP: 54130

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destine
Richmond, US
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Jan 03, 2025 3:06 pm UTC

I called STRAIGHT TALK and ended up scammed through docwellid on their line! I should have known better but like I said I called straight talk directly from their website. Docwellid tried to charge my card for 9.95 luckily cashapp declined it. But they have my name, address, birthday, bank card (I canceled immediately) and email address. Idk what to do this has never happened before.

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Mine’s
Spartanburg, US
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Jun 26, 2023 8:37 am UTC

I was charged 9.95 on my cash app I didn’t make this purchase, can I get my money bk please?

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Catferg
Huntington, US
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Mar 19, 2023 10:18 am UTC

I have a charge of $24.90 on my cash app from Docwellid on 3/13/23 at 3:03 am while I was at work. I have no idea what or who this is and I want it to stop immediately and I want a refund !

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K Cchi
Federal Way, US
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Nov 04, 2022 6:36 pm UTC

Docwellid took 9.95 off my cashapp card. Idk this company

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Serena Epperson
Sylacauga, US
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Sep 20, 2022 6:28 pm UTC

Docwellid billed my cashapp card for $4.95 for absolutely no reason known to me at all and I want it to stop immediately ! Billed today this morning around ten. September 13, 2022. At around 10:00A.M.

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Megan Watson
US
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Jan 29, 2022 3:31 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Docwellid took 9.95 off of my card this morning while I was at work at 6am I dont know this company and want to know where my money is. Please help me

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Myra Ganding
Montreal, CA
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Jul 26, 2018 1:13 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

There is a Docwell too in our Visa, and took 9 months from our card. Canadian dollars $ 26.23 each month. for 9 months, they are only returning 4 months Beckyis the supervisor we spoke to. Be aware. They're very rude and they are scammers.The name of the company is for indentity theft, they are the thieves. We are calling them back and now they do not answer. MM from Montreal, Canada this company is from Florida, we did not speak with anyone.