DSG Associates, Inc. reviews and complaints
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REFUSAL TO PAY FOR WORK PERFORMED
Deborah,
I was out of the office yesterday and was sorry to read your check did not arrive when I read my e-mail this morning. I saw your check being placed in the out-going mail by Stef. I know it is on the way.
It should be there any day. I have removed you from our data base as an active shopper as you requested.
Ruth
At 04:37 PM 1/30/2012, you wrote:
>It has been 48 days and still no check! I am going to file a
>complaint with the Better Business Bureau. Make sure you never contact
>me again for any of your scam work! I don't think you even mailed it
>or it would have been here by now.
>
>-----Original Message-----
>From: Ruth Seamark [mailto:[protected]@dsgai.com]
>Sent: Thursday, January 26, 2012 9:22 AM
>To: Deborah Johnson
>Subject: Re: Payment
>
>Deborah,
>I checked with Stefanie, and your check was cut yesterday as I thought
>it would be. Uncle Sam should have it to you soon. I am assuming the
>address is correct since you did not respond with any corrections.
>Thanks again for doing the assignment.
>Ruth
>
>Deborah,
>I can understand your concern about receiving payment for the
>assignment you did in December. I just checked with Stefanie who runs
>the checks every Wednesday. She said your check is in the batch to be
>cut tomorrow, 1/25. We mail all checks via USPS to the address on file,
>which is 231 N. 160 West, Jerome, ID 83338. If that is not correct,
>please let me know. Your contract details sheet states that all valid
>reports will be paid approximately 35 days after being reported. Since
>we cut checks on Wednesdays, yours just missed the cut off date for
>last Wednesday, 1/18, by one day (which would have been 34 days after
>being reported). We appreciate the fact that you helped us meet our
>deadline with this project. I will follow up with Stefanie tomorrow
>afternoon to make sure your check was cut and mailed. If you have any
>other questions or concerns, please do not hesitate to contact me.
>Ruth
>
>At 09:02 AM 1/23/2012, you wrote:
> >When DSG called and asked me to help you with an insurance shop that
> >absolutely had to be done right away, I helped you and got the job
> >done. To thank me for helping I was to get 65.00 dollars within 30
> >days. It has now been 41 days and you haven't even mailed me the check.
> >If a check is not received by me by Wednesday the 25th of January 2012.
> >I will file a formal complaint against your company with the better
> >business. Also with any other State agency I can find. It is illegal
> >to refuse to pay as agreed.
> >
> >Deborah Johnson
> >[protected]
> >#284864
Mail fraud scam
Just wanted to tell people out there about some things I've noticed. I lost my job a couple months ago and started looking for employment right away. I noticed that by being a member of Careerbuilder, I was getting scams sent to me via email. I received at least 3 or 4 of these and I thought I would share one of them with you.
I received a phone call from someone who I thought was a tele marketeer. Usually I just hang up but before I could this person told me I was accepted as a secret shopper and she would be sending me the info packet. I had company over at the time and just hung up.
Around 2 weeks later I get a envelope in the mail with no return address (suspicious already). The stamps have been post mark from Canada. Inside the letter tells me its from Dsg Associates, inc. Included with this letter is a cashiers check for $2885.00. The letter tells me to evaluate MoneyGram by sending a certain individual $2720.00. The rest of the money is for the service and my training expense.
I'd like to stop right here and just say - I know there are people out there who might be elderly or just plain need money bad enough to fall for this. I knew it was a scam and when I tried to call the number you couldn't make out the person on the other end. I did some research on the internet and there really is a Dsg Associates, Inc. The letter I received had the same address as the internet site but the phone and fax were different. I called the actual company and talked to the President. He was shocked to here that his company which is listed by the BBB was being impersonated.
What happens is that when you send or transmit funds to where they tell you, they immediately put a stop pay on the cashiers check and they have just scammed you out of almost $3000.00.
Like everyone else here I have gotten involved with smaller type so called job opportunities and I'm glad I learned important lessons along the way. I reported this scam to the FDIC and postal authorities but I'm not sure what can be done as this originated from Canada. I just felt I needed to write this as this scam could probably take other forms with the same concept. I really feel bad that there are honest people out there who are going to fall prey to this type of scheme. If nothing else please let people know, especially the elderly and younger folks out there.
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been working on this company in the Philippines our account is DSG Associates. You are talking to the Filipino people the Companies name is One Contact Center. I've been working on this company for 2 months the company is also a scam, they collect a training bond for the agent, and they don't have a salary for 1 month. DSG Associate is also a scam they do a mystery shopping they conduct a survey and they sell it to the company. Be carefu
Wow I can't believe that happened to you. Thank you for sharing your story. I recently recieved an email:
...
Flash Concepts Co, .
230 W 26th St,
New York, NY 10001
Tel: [protected]
Flashconcepts1@yahoo.com
Attn: Esteemed Applicant,
How are you? I thank you for your swift e-mail response, Your
information has been accepted and imputed into our database and it is
now Pending approval from the Recruiting department. Upon
approval, your job as a mystery shopper would begin next week and this
would result to us providing you with more information.
PAYMENT TERMS:
Your payment would be sent weekly ($400) weekly, Also the company is
in charge of providing you with all expense money for the shopping and
other expenses incurred during the course of your assignment.All the
tools you will needing would be provided to you with details every
week you have an assignment.
JOB DESCRIPTION :
1} When an assignment is given to you, You would be provided with
details to execute the assignment and in a timely fashion.
2} You would be asked to visit a company or store in your area and
they are mostly our competitors as a secret shopper and shop with them
to know more about their sales and stock, cost sales and more details
as provided by the company then report back to us with details of
whatever transpired at the store. But anything you buy at the shop
belongs to you, all we want is an effective/quick job and reports.
ASSIGNMENT PACKET :
Before any assignment we would provide you with the resources needed
{cash}Mostly our company would send you a check which you can cash and
use for the assignment. Included to the check would be your assignment
packet .Then we would be providing you details on here. But you follow
every single information given to you as a secret shopper .
You can earn more which involves nothing more than shopping at a
number of selected retailers and assessing their customer service and
reporting back, So i want you to get back to me with confirmation of
your interest and commitment in working with us, Mostly we need your
phone number for contact purposes.
KINDLY RECONFIRM YOUR INFORMATION BELOW IS CORRECT FOR ASSESSMENT
Full Legal Name :
Address :
City :
State :
Zip code :
Country :
Age:
Nationality :
Home and Cell # :
I will await your prompt response.
Best Wishes and Regards .
Felix Skye
Flash Concepts Co.
230 W 26th St,
New York, NY 10001
...
I have been looking for a job sometime on Monster, craig's list and career builder. I've been sending in my resume to different companies daily so when I received this I didn't remember if I had sent in my resume to this company or not, but I was excited.
I almost sent in my information, but I got a gut feeling. So I looked up the company and found nothing! I actually found a site about it http://800notes.com/Phone.aspx/1-917-285-9182
There I found so many compliants and comments about how this company is a scam!
I'm so glad I went with my gut.
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Anytime, regular email mail is utilized, it's expected that problems will arise. With that being said, the company should of given the employee the check number and any imperative information. Then they should of on the second check made it to where you had to sign for it to receive it. I think the company did everything possible to rectify the situation.
From DSG Associates, Inc.: This is a misunderstanding. When the shopper(Deborah) complained that her expected check was late, we found that it had missed the normal check run cut-off by one day. She was told her check would be cut on 1/25/12, then mailed soon after and it was. When she reported it had not been received on 1/30, she was asked to wait until the next day’s mail. Upon learning that it still hadn’t arrived, we sent a second check via overnight delivery and asked her to return or destroy the original when it arrived. Although we don’t know if she received or destroyed the first one, we do know that she cashed the second check. In retrospect, due to this shopper’s extreme mistrust and agitation, we regret not escalating her complaint and taking dramatic steps to ease her frustration earlier, so we have tried to apologize for her discomfort. Please note that we mail thousands of shopper checks every month without incident. While a check is occasionally lost in the mail, this is an extremely rare occurrence.