E2Save reviews and complaints

I was told I would be delivered a Samsung 5s on Monday after payment. Payment taken and no phone. I can no longer log into my account as I'd number Apparently invalid and all contact numbers are void. Parent companies deny involvement and I literally cannot find a way to contact e2. I was promised upgrades after three months but at the moment I would be happy with a walkie talkie

WAs due a cashback cheque June 2012 from E2save. It was never sent. Emailed and said one would be sent. Waited 30 days no cheque. Emailed said one was sent but would send another. Waited 35 days, no cheque. Emailed told some confusion as to what "voucher should be claimed" said cheque would be sent. It is now Sept 2012 and I still have not got the cheque. Now have been sent a cashback cheque for the wrong amount on my wifes claim. But only after they sent me an emailed telling me my claim had been rejected. Is E2save going belly up or are they just desperate to save money by not paying cashback claims. Either way something is seriously wrong.

I received a telesale call from a company called Halo mobiles working with T-Mobile, they offered me a contract which i agreed to, the following day i received a further telephone call stating that my application had been declined but they had a better deal with vodafone so obviously agreed to this, the following day i received a text msg from parcel force stating that the t-mobile had been dispatched, i contacted the number given to find that it was parcel force not Halo mobiles. The following day i received a call from Halo asking me to confirm that i received the T.Mobile, i informed them of what had happened and obviously i didnt want the T-Mobile contract, the lady said she would look into it and come back to me. The follwoing day i received a further call from the original man at Halo, again asking me to confirm that i had received the T-Mobile handset, i again told him what had happened, he said he would call me back. the following day another man called asking if i had received the T-Mobile handset and once again i explained the situation, he said when the phone arrives do not open the package as i will not be able to return it but he will findout what has happened, the following day i received a card threw the letter box stating that they had tried to deliver the handset could i collect from the post office, the following day i received a furher telephone call from Halo asking if i had received the handset which i informed them that i had received a card from parcel force, the man told me that i had to collect it from the post office or it would affect my credit rating, again i was told not to open the package as i wouldnt be able to return it. The following Friday i collected from the post office but as instructed didnt open the package, i did however get a invoice from e2save - i contacted e2save and explained what had happened asked that they give me instructions to return, the man said tehe returns department were busy so he would get someone to call me back but the i hadnt heard anything so i called back again and was told by the same man that the reason he hadnt called me back was because it was too late to cancel and i had over exceeded the 14 day return policy, despite the fact that i hadnt heard of them or had any contact details and i had been incommunications with Halo, i was informed on day 1 that my application had been declined so therefore there is no contract? I have paid a bill to T-Mobile despite the fact that i havent opened the mobile phone or used the sim, i have spent months calling these companies trying to get this resolved but no one is taking responsability each stating that the other is companies are in the wrong, i have now been sent a debt collection letter and am been threated with a county court judgement! I am absolutely livid, i have called, written and even spoken to trading standards who all agree that i have been mistreated but i am continuesly been sent in circles, please name and shame these companies!

I ordered a pay as you talk phone and £10 airtime from onestopphoneshop AKA e2save or carphone warehouse. After several phone calls I received the phone and sim card. -they promised next day delivery- But there was zero credit on the sim card although I paid for £10 of airtime. I phoned them and they said the credit would go on sometime in the future. I have never had so much trouble buying a phone and sim card before, and to contact them I have to dial apremium rate number and listen to music for 40 minutes before they answer. I would not advise anyone to do business with these people.