Estefan Enterprises reviews and complaints
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Refusal To Address Complaint
After being mislead for many years and pleading for this company to answer how and why this happened, due to being ignored I was forced to file a complaint with Consumer Services Florida in June 2009.
Estefan Enterprises General Counsel claims that they never received the initial complaint even though consumer service emailed a copy as well as sending one via registered mail.
The General Counsel requested an extension of two weeks so they could discuss nature of my concern with Emilio Estefan.
After the time expired, they requested anothe two weeks because Mr. Estefan was "out of the country".
This time elapsed as well.
This time General Counsel requested an additional extension because they would be out of town.
This is NONSENSE!
I asked for a simple response to my question as resolution.
How and why did this happen.
Was Emilio Estefan aware of me and my project
Were his high ranking employees being truthful when they repeated for years that Emilio Estefan loved my project, that my project was excellent, and that Emilio Estefan was going to do it.
Why would answering these simple questions be delayed for4 plus months?
Estefan General Counsel said they would respond to consumer service early October.
They claim they would be out of town.
Are they really?
Estefan Enterprises it's time to tell the truth.
ANSWER MY QUESTIONS!
John Jacobs
This is wrong and should be addressed after all these yea
The complaint has been investigated and resolved to the customer’s satisfaction.
Mislead
For the record I am a disabled vet.
In 1999 I presented a project to the A/R Department of Estefan Enterprises which was classified as "excellent".
For a period of many years I was told by the A/R Department that Emilio Estefan loved the idea and "was going to do it".
A/R said that they had conversations with Emilio Estefan on many occasions regarding my project and that he was going to meet with me. A/R asked me to travel to Florida numerous times for meetings with Emilio Estefan that were always cancelled at the last minute.
After the A/R manager left Estefan Enterprises he advised me to "restart" the process, not to worry that I had a history with the A/R Department.
So, Media Relations Department of Estefan Enterprises requested information on the project so that they could have an idea of what went on with A/R and to try and schedule the promised meeting.
After several months in an email Media Relations stated that they spoke to Emilio Estefan about my situation but he did not respond.
I was told to try getting the meeting through his assistant, which I did.
Everything asked for was submitted to Emilio Estefan's assistant who via email even SET A DATE for the meeting.
Guess what? That was cancelled because Emilio Estefan "could not over extend himself".
After contacting the Presidet of Estefan Enterprises in hopes that he would help me, I was told that Emilio Estefan never heard of me or my project!
What after eight years?
It seems that I have been mislead and lied to.
Letters to Emilio Estefan have been returned refused.
The President told me via email that the company is not interested in seeing me or hearing about the project.
I was strung along by this company.
I only wish that both Emilio and Gloria Estefan would understand about all the sacrifices I made. When you promise something for YEARS and do not deliver, a company owned by Emilio and Gloria Estefan who seem to have a reputation for integrity should stand by the promises of their high ranking employees.
The complaint has been investigated and resolved to the customer’s satisfaction.
First of all, thank you for your service to our country. I pray that somehow this situation will be resolved in your favor. Perhaps the Estefan's will be alerted to your dilemma. If they are already aware of the situation, then shame on them.
Scam
For the record I am a disabled vet. In 1999 I presented a project to the A-R Department of Estefan Enterprises which was classified as "excellent". For a period of many years I was told by the A-R Department that Emilio Estefan loved the idea and "was going to do it". A-R said that they had conversations with Emilio Estefan on many occasions regarding my...
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