etax.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about etax.com
Welcome to our customer reviews and complaints page for etax.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with etax.com.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used etax.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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paperwork showing how much I paid
I have called three times in the last three weeks to have my Disclosures and how much I paid mailed to me. When I filed I could not print them out. I was told they were mailed out 3/20/2018. We are now 3/30/2018 and still have not received them in the mail.I am in a bankruptcy and need this for my Lawyer, I guess I will have to have him get them as I can't prove how much came out my refund. Your customer service needs work, as you have no problem getting your payment. It should not take this long just to have so.ething mailed.
Not a 'free' federal filing service
The website says 'Free' filing for federal. Don't believe this. We don't have state filing. I get to the end of the process, and the website wants a payment or 'just' take it out of your tax return. Not only NO, HELL NO. It is supposed to be free, I call the toll free number, the customer service person immediately puts me on hold, returns to line and can't...
Read full review of etax.com and 15 commentsGiving a Voice to Consumers
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