EverBright Smiles reviews and complaints

Purchased their "sample" tooth whitener, at their advertised price of $4.95. Produce did not arrive within 10 days that they advertised. When it arrived, no email address or phone number to cancel further product order. No other product delivered, but my credit card charged $168.00 further.

When I called credit card company, they gave me a phone number to call, but phone message said that message board was full.

There is no email contact for this company. They simply get your credit card information and then continue to take from your account. I finally had the credit card company cancel the number. Guess I was lucky that they only took $168.00 from me. It could have been more. These are not honest people.

These scammy ### invite you to a free trial that costs 89.92. They shouldn"t get away with this! The

Phone # they give you is a u.K. # that goes nowhere. So much for white teeth, they haven"t heard the last of me

I intend to contact the board of trade, united states post office, internal revenue tax dept, better business

Bureau, internet complaints and protection, , , the list goes on

Beware and be careful and above all remember""you do have rights"" greg

After reading about 'everbiright smiles' home whitening kit on 'consumer tips weekly' website I ordered the product. When it arrived I prepared the products according to the instructions and after the gel came into contact with my teeth for literally no more than 5 seconds I felt a severe burning sensation on my gums. I immediately removed the gum shields and was horrified to see that my gums had been burned and turned white. To be sure that no other side affects will occur I logged on to find more about everbright smiles and am shocked to come across the fact that it is a scam. I read terms and conditions through before parting with my card details, but have now just cancelled my card. DO NOT PURCHASE FROM EVERBRIGHTS I CANNOT BELIEVE THEY WOULD SEND OUT SUCH A DAMAGING PRODUCT, EVEN THOUGH IT IS A SCAM! :-(

I just ordered a 99 cents free trial of teeth whitening and when I received it, it burnt my gums, luckily I took it off after 5 mins or I would've ended up in the hospital. It took me a whole week to restore my gums, they were so burnt up by the solution. Then after 6 weeks I just dicovered that they charged my credit card $158.27 for a charge I wasn't even aware of. I called the credit card and they put the amount on dispute, but won't know anything until March 9th. This is a big scam!

Recently I had ordered a trial tooth whitening product from this company which promised a Ten day Trial of their product and that the Order could be cancelled at any point. I was informed that the product would arrive after 48 hours but after 9 days of waiting I grew suspicious. When I tried to call their customer service line the number they had given me in the conformation email was not an actual phone number and I could find no way to get through to the company in order to cancel my order. After going to my local bank and explaining the problem they advised the best solution was to cancel my card completely to avoid any unauthorised transactions taking place and to just get a new card sent to me the following week with a new number and pin. This company and website was a complete Fraud and the only way to ensure my money was safe was really to go and talk to my bank so I advise that anyone else who had this problem to Cancel their card Immediately, I luckily managed to stop the first transaction of £87 also resulting in a loss of only about £2. You can also get your bank to dispute getting your lost money back for you if this company has not kept to Its contract and customer service. I seriously advise talking to your local bank, it really is the safest option as this company have been known to continue transactions after cancellation.

When searching for best prices for Wii consoles this website came up as one of the promotional sites in order to purchase the Wii console for $70. Turns out that it never even goes through that you are elligible once you purchase everbright smiles product for 99 cents. Under their terms and conditi0ns you may return the product within 10 days of paying the 99 cents. It also states on their website that it will ship in 48 hours and it took two weeks; so therefore you are charged for the full product within 48 hrs. I called the company and they were very rude and basically told be I was SOL and did not have a leg to stand on to return the product or get my money back. What kind of recourse do you have in this type of situation. There should be some kind of agency we can report this too so anyone else does not get scammed in this way. Please get back to me regarding this issue. Thankyo for your time and consideration.

This company is a total scam. While browsing on their site, I entered what appeared to be a free trial. When I got to the section to "submit", it would not let you move forward without clicking that you agree with the terms and conditions. Because I read the terms and conditions, I did not agree with it, did not want to place the order so I closed out of the page, but not before I printed it out. On the print out, it clearly shows that I did not check the "terms and conditions" box, however at the top of the same page, it says "Thank you! your order has been successfully processed". So you tell me... doesn't this sound like a scam? Anyway, they called me the next day to confirm the order. I explained to them (on a recorded line) what happened, I told them I did not want to purchase anything nor did I want to be enrolled in any clubs.

about a month goes by, and I notice a charge on my credit card for $158. I called them and they refuse to credit my account, even though I have proof that I did not place an order for anything with them.

The Supervisor (Lisa) called me and reiterated that they would not credit my account. This company is a total fraud and people need to put them out of business. They have the worst trained customer service representative too. The idiot I spoke with (Lisa), when I asked her who the president of the company was so that I can send a complaint, she answer "Obama". Now is that at idiot or what?

Also, they call from a "private" number and don't leave a return number. I had to contact my credit card company to obtain a customer service number. SCAM SCAM SCAM...

I ordered the free trial for whitening teeth, which was only £4 and another £3, but after 12 days, I found out that my credit account appeared the £153 from them, I called my bank immediately, they told me this company is notoriously for scamming, lots people are ripped off by them, my bank had to cancel my credit card and give me another one, also put me through the depute, which will take 11 weeks intotal, but won't guarantee me to get my money back.
I also called +[protected], they refused to refund me and simply hang up on me.
I am praying that I will win the depute and get my money and my life back

I heard about Everbright Smiles while watching a show...unfortunately I can't remember which one it was. The website offers a "free trial" for their teeth whitening product. I sent in my information on 12/12/09. AST I gave them my CC info for "shipping." The product did not arrive until 12/24/09 ... the day before Christmas. I worked on that day and didn't pick it up until after 5 pm. On Dec. 25, I realized that my bank acct had been debited $158.00. I tried to call but they were, of coursed, closed for the holiday and also the weekend. I did send out an email to them as soon as I was aware of what had happened. On Monday morning, Dec 28th I spoke to one of their representatives who told me that there was nothing that they could do. She offered me 25% off. I told her that I wanted to speak to someone else and was told that someone would contact me within 24 hrs. This morning I spoke with a representative from the company. She said that according to the "terms and agreement" I should have contacted the company if I hadn't received the product within 4 days. I explained to her that my father had been diagnosed with pancreatic cancer on December 18th and I certainly wasn't thinking about whether or not their product had arrived. "not her problem" was her response. Bottom line: my shipment didn't arrive until "after" my 10 days was up and they were totally unwilling to help me out. There is NO WAY that this product is worth $158! I consider myself pretty savy when it comes to scams but this one really caught me off guard. Customer service representative was very rude and product is not anywhere close to being worth what they are charging.

I clicked on my friend facebook posting, and didn't know his profile was hacked.
It appeared like he posted it and said that he tried it and that we should do so too...
I can't believe I fell for it!

I ordered the trial thing 2 days ago, and after I read your comments I called my credit card. They say that the 99 cent charge appeared and if there are other charges in the future that were NOT authorized by me I will not be charged.

To be sure I am calling the cr card people again and see if I can intercept all the headaches and change my acc #. I was told that even then they can post a charge?!

What's scary is that I finally found their Terms and Conditions (which they didn't show in the checkout area) they say that if I decide to reverse the payment they will not only charge me for the original (bogus) charge but will charge penalty AND give it to the collection agency... Is that true? and legal?