Faucet Direct reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Faucet Direct
Welcome to our customer reviews and complaints page for Faucet Direct. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Faucet Direct.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Faucet Direct's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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returns/customer service
I ordered several items on April 11. Received them in a timely manner, however one item, a shower bar, was received damaged. The finish was chipped and scratched, and it was obvious this had happened before shipping. I contacted them about replacing this item, and returning another item, a wall connecter, that I did not need after all. They say you will...
Read full review of Faucet DirectBad service
Very dissatisfied. My original order was for a couple of bath faucets in brushed nickel finish. I paid for 2 day shipping for this product but however got it in 4 days. That was OK as it did not delay my project too much. However when I got the faucets they were in the chrome finish. Setting up an order for replacement and first day shipping and free return...
Read full review of Faucet Direct and 2 commentsGiving a Voice to Consumers
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