Fun Family Rewards reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Fun Family Rewards
Welcome to our customer reviews and complaints page for Fun Family Rewards. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Fun Family Rewards.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Fun Family Rewards's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Fun Family Rewards, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Fun Family Rewards. Your feedback is an important part of our community and will help others make informed decisions.
Charges on debit card
I have been getting a charge of $9.95 on my debit card from Fun Family Rewards which I never signed up for. This has been going on since 9/18/2009. They have been charging me every month and I want a refund for the whole amount because I have never signed up for this. Please advise.
The complaint has been investigated and resolved to the customer’s satisfaction.
Failed to cancel my account and refund the monthlky charge
I requested Fun Family Rewards to cancel my account and send refund in June 2010.
Today October 1, 2010 I received another charge to my Debit Account.
I checked my J C Penney account and have been charged for June, July, August, September, and
October 2010. I would like my Fun Family Rewards account closed and a refund sent...
Ref # P911900K101V436Q L J C Penney Account [protected]
Thank You,
Tim Pearson
These unauthorized charges keep showing up on my B of A visa credit card. I think this is a scam. I never signed up with this company and have no idea how they found me. Denise A Sanford
I would like to cancel this special promotions, please.
I have no idea what Fun Family Rewards is. Please take the charges off my card.
i haev charges on my credit card account that I did not authorize.i asked the cie to cancel those charges but it keeps on being charged.I want to be reimburese asap.
Please stop making charges to
my credit card for the so called [protected] membership. I´m hereby cancelling any membership that you could have assumed I have with you.
At Fun Family Rewards nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at custrel@aegonusa.com, by fax to [protected] or by mail to 2700 West Plano Parkway, Plano TX 75075.
I also requested my membership to be canceled and it was not. I have been VERY unhappy with the program and can assure you I will NEVER recommend this program to anyone.
Mr. Pearson, an email was sent to the email address on file from our Company answering your questions and concerns. Sincerely, Consumer Affairs
As requested, we canceled your membership and issued credit to your account for the one fee that billed. This credit should appear on your next or following statement.
Unauthorized charges from my account
I can't get charges stopped by this company from my checking acct. I shopped online at J C Penneys. Now there are two different charges coming out of my checking account. Any ideas on how to stop these charges?
The complaint has been investigated and resolved to the customer’s satisfaction.
Get your credit card to give you a new account and close the old one.
9.95 withdrawal
I bought clothes from JcPenny a couple of months ago and now they charge my account 9.95 every month. I didn't even sign up for the Fun Family Rewards. How do I have them stop charging it and get my money back?
The complaint has been investigated and resolved to the customer’s satisfaction.
Charging my account for nothing
This is the 2nd time they have started charging my account thru JCPennys coupon scam Without my permission. I am canceling this action again and will be the last time I shop JCPennys on line! Their the problem with this coupon scam !
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorized charge on credit card
I noticed I have had a $9.95 charge on my credit card for the last 4 months. I never authorized this. After looking at similar complaints on line, this company seems to be connected to JC Penney somehow. How can this company get away with this?
charges unauthorised
I used my credit card to buy bedding then I started to see 9.95 / month on my card caring for my mother of 95 years I paid 3 times without looking at my satatement until April I called my credit card & told them this charge was not mine. I put a stop on my card hoping to receive a bew one before ny vacation.I never thought a company of this magntude would do such a thing . My card co assured me my money would be refunded .If not I will wright to the attorney general & put an and to this scam once & for all. Alice Baker
The complaint has been investigated and resolved to the customer’s satisfaction.
FRAUD
I discovered today that Fun Family Rewards has been charging me $9.95 for 4 months on membership that I did not sign up for. I am being told I will receive my refund. It is ridiculous how easy it is for these companies to get your credit card information and charge your credit card without your authorization. I better receive my refund in a timely manner or I will become their worst nightmare!
The complaint has been investigated and resolved to the customer’s satisfaction.
please note I just realized your name on my bank statement, which is unknown to me please cancel fun family rewards immediately
I have also been charged for Fun Family Rewards without my knowledge. I am closing out my JC Penney CC. The benefits are not worth the aggravation!
This is confirmation that your membership has been canceled. We have also sent you a confirmation to your email address. If we can be of further service, please contact us toll free at [protected], option 2, via fax to [protected] or email to custrel@aegonusa.com
Your home Please
I can not get into your web site !
My E-Mail= [protected]@comcast.net
Phone #= [protected]
Glenn Cogar
Patricia Cogar
70 Valleybrook Dr. Newnan, Ga. 30265
Please up grade my information or just take me off your membership list and refund any funds we have paid.
Glenn.
The complaint has been investigated and resolved to the customer’s satisfaction.
hurtis smith
On 2/17/09 a charge of $9.95 was added to my account...for monthly fees for FUN FAMILY REWARDS.
I have NOT, REPEAT, NOT joined any such plan as this, and resent being
charged for it. The reference # for this charge is: 24692169044000709966802
How can I get this charge reversed?
my email: [protected]@yahoo.com
JC Penneys has a plan with this name...but they do not charge for it at all.
I mistook the charge as being from them...and contacted them to get the
charge removed...but they informed me that THEIR PLAN DOES NOT HAVE ANY CHARGE ASSOCIATED WITH IT.
thanks,
hurtis smith
[protected]@yahoo.com
The complaint has been investigated and resolved to the customer’s satisfaction.
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