Hoodia Water reviews and complaints

WOW - Don't order the free trial of Hoodia Water. What an unethical bunch of predators. I signed up for the free trial for $5.95 THEN i found the reports of scams by this company online. I feel like the idiot of the day. I e-mailed this company to cancel my order. It says on their website you cannot cancel orders. I called customer service to cancel my order. I was told they cannot cancel orders because "your order goes through a third party warehouse in Florida and it locks your order. We can't cancel your order. Once the free sample comes you can cancel the order!" What kind of BS is this? Doesn't do me any good to cancel an order that is already here. The girl said she could make a notation on my account and that was all she could do. I told her to notate that I was calling the bank in the morning and stopping payment to their company. She then got her "Manager" on the phone. The manager was short with me, asking me "why did I submit all that information on-line if I didn't want the product?" The problem is that I don't want to belong to a club or be charged $50/month for product I don't want. All I signed up for was a free trial. According to their website once you've ordered you are enrolled in all this extra stuff. This is information I wasn't given until after I ordered. Then Ms. Manager informs me that it was all something that happened last year ( the over billing) and that all I am being sent is my free trial for $5.95. Now I really don't trust them. Both girls have been really rude to me, they know about the scams and complaints of the past and they are passing the buck on some "third party warehouse" in Florida. I told her I was still calling my bank in the morning at which point she got angry and rude. She told me I was black listed and to never order from them again. I wasn't the kind of customer they want and that she "WOULD" cancel my order and to never call them again. So the moral of the story is...threaten them with your bank because apparently it is something that scares them to death. This company is nothing but a bunch of predators using Dr. Oz and Oprah as sponsors of their products to dupe you into trusting them. I will not hold my breath to see if Ms. Manager cancels my order or not and I will still be calling the bank in the morning. I feel absolutely violated. sheeesh BEWARE!

This company advertised free sample, but charged me for shipping. Upon discovering this, immediatly cancelled my trial. I tried to cancel my order but was unable to, so decided to chalk the $4.95 to experience. Now, a month later, another package arrived, with an unknown return address and upon opening it, I discover another bottle, and my account charged $44.90. I DID NOT AUTHORIZE THIS, and when I called to complain, I was on hold forever, and told they had my cancellation on record, but it must have been a mistake. When I informed them I had googled this, and found this to be a scam and this was their standard prodeedure, the operator got VERY rude and told me he had issued a credit to my account which was more than he should have and disconnected the call. This is a total sham! I will be checking to see if I get a credit to my account but will not be holding my breath.

I ordered Hoodia Water for $1.00 plus shipping on June 18, 2008. I was charged $45.85 on June 19, I called and told them that I did not order the other two products and I wanted a refund for the differents on June 19, when I saw the bank charges. I told them that I also wanted to cancell the order. I called back a got a RMA# from them and returned all of the products. On July 08, 2008 in had another charge on my bank account. I called several times and did not receive an answer. I left my number and ask to be called that day, I did not receive a call back. I called July 10, and spoke with Brad he told me that the charges were for the products I ordered. He said that there was a place to check to not order the product on the site I was on they did not mention nor show any product but the Hoodia Water. He said that all of the charges were for the products I received and that I would not receive a refund. I could not believe that I would be charged $84.80 for items I had not ordered. He was rude and I became upset with his attitude of there is nothing you can do about it. I googled their name and all sorts of sites with complaints about this company come up. One suggested that I cancell my bank card because they share your number with other companies and you will have charges for other items. I have cancelled my card and spoke with my bank, we are giving them 30 days to refund the money back to my account. How can these companies exist, dupe people and get away with it.