iHeater reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about iHeater
Welcome to our customer reviews and complaints page for iHeater. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with iHeater.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used iHeater's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with iHeater, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with iHeater. Your feedback is an important part of our community and will help others make informed decisions.
Does not work
I purchased an iHeater in 2013. The power switch broke and instead of the company fixing it, they sent a new one to me. I told them I wasn't sure I could do this myself; I was assured it was "a very easy fix." After receiving the new power switch and changing it out, my iHeater did come on and immediately sparked and burned, rendering it useless. Thi...
Read full review of iHeater and 3 commentsScam
I purchased two iHeaters in Feb of 2011, a 1500 and a 1000. They are advertised to reduce your heating bill to pennies a day, which is a gross overstatement. The 1500 quit working this winter and of course, warranty out of date. Upon calling the company after several unanswered emails, I was told my only resolution was to ship at my expense the heater to their warehouse and that there wasn't anyone in my area that could service these heaters. Also, I would have to pay a service fee, all shipping fees and the full cost of fixing the heater. The gentleman was extremely rude and spoke very broken English.
The complaint has been investigated and resolved to the customer’s satisfaction.
iHeater 1500 Quartz InfraRed Heater
BUYER BEWARE !!! FALSE ADVERTISING! I agree with other posters regarding this appliance. It was advertised that this unit would cost merely "pennies a day", & would reduce my winter heating electric bill by 50%. Truth of the matter is, it doubled my electric bill !!! DO NOT PURCHASE ONE! DO NOT BELIEVE THE ADVERTISING! THIS IS A SCAM! SAVE YOUR MONEY! PASS THE WORD AROUND!
Read full review of iHeaterBetter Product, Better Heater!
I would just like to take the time to say thanks to Top Ten Imports and the efforts that they have taken to improve the iHeater. I was having problems with the iHeater I purchased last year, I contacted customer service and shipped the heater back. They have since repaired my heater, and had it returned back to me in just over 24 hours, and it is working...
Read full review of iHeaterfraud/theft
I bought one of the iheaters for 379 dollars. It did not meet my expectations and I returned it within the 30 day return period for a refund via UPS. They did receive it as confirmed by UPS. but refuse to return my money. I have contacted everyone I could think of for assistance, even the attorney general in Michigan to no avail. I guess no cares that a...
Read full review of iHeater and 1 commentFalse claim's
(Original post on amazon.com) Re post now that the numbers have come in. In 2008 I used 41 billed therms in natural gas for heating, in 2009 I used 42 (I know the cost has gone up) in 2008 I paid $60.59 this was with the house open, 1 room shut off. This year only 1 room is open to the heat the others 3 rooms the doors are closed and the kitchen has a...
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