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The good, the bad, and the ugly - discover what customers are saying about Justgear.com

Welcome to our customer reviews and complaints page for Justgear.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Justgear.com.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Justgear.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Justgear.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Justgear.com. Your feedback is an important part of our community and will help others make informed decisions.

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6:05 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Justgear.com ripped off

I PLACED AN ORDER NEVER RECEIVED SWEATPANTS.NO CONTACT. EMAILES FAILED
IF SO MANY PEOPLE ARE COMPLAINING WHY ARE THEY STILL ONLINE.
GERALD E. JOHANSEN
1895 TAM-O-SHANTER DRIVE
BETTENDORF, IOWA 52722
[protected]

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karen nipper
US
Nov 17, 2021 10:30 pm EST

I to should have research them before I ordered. I have the exact issue, order placed 11/13/2021 foe $38.95. I received an emailed invoice, even paid extra for shipping to get it faster(2-4 Days). I signed in to check on the order and it stated payment pending. I reached out via phone and email and I am being avoided. How can they get away with this in the U.S.A.?

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Despina
Oradell, US
Dec 22, 2008 4:22 pm EST

I placed an order with justgear.com and never received the merchandise. They never sent a shipping confirmation, which they said they would, and tracking the order through their website proved impossible. This "business" is obviously a scam. I will be contacting the appropriate consumer complaint departments. Many people have been ripped off by justgear.com based on the all the complaints I've been reading now. Wish I had researched them before placing an order.

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PetResque
Blairstown, US
Jan 05, 2009 1:29 pm EST

I'm posting the following where ever I can find reviews:

E-mails I have been able to find on this online business & I have e-mailed them along with the BBB & FTC:

taolsen@verizon.net
sales@justgear.com
sales@swamisportswear.com
JUSTGEAR.COM@domainsbyproxy.com

Business Names Used:
JustGear.com
SwamiSportswear.com
swamiwear.com

12/26/08 7:03 PM
My Credit Card was charged on 12-15-2008 for $24.85.
I e-mailed JustGear.com on Thursday, December 18, 2008 9:11 AM about the merchandise I ordered & I have not rec'd a reply or the goods I ordered. Their confirmation e-mail states "Your order is being processed and will leave our warehouse shortly. You will receive an automatically generated tracking number as soon as the order is shipped." I e-mailed them again on Friday, December 26, 2008. I'll let everyone know what happens. I personally will NEVER order from this company, again.

*********************
1-5-2009
I filed an online complaint with the BBB.

Fact is Swami Sportswear is the company that charged my card even though I had ordered on JustGear.com & has NOT sent the merchandise or responded to any of my inquiries:

Charged on 12/15/2008
Bargain Concepts Swami
[protected]

Please File a Complaint with BBB & FTC, Many Voices Are Listened to Better then Just 1...

This Company has a Rating of *F* on the BBB:

http://www.la.bbb.org/BusinessReport.aspx?CompanyID=100072903

We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.

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1/5/2009
I have just filed a complaint with FTC. PLEASE do the same. Only *we* can get something done:
https://www.ftccomplaintassistant.gov/
Click on File A Complaint near the top of the website.
If I can fill out the complaint form so can you. I hate forms, etc & it turns out it's not as hard as it seems. :)

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8:03 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Justgear.com Order not received

I ordered a pair of sweatpants and have never received them. Only an email stating the order is being processed, but no other information. Not even the invoice ID number. The phone numbers are no help. One number says the mailbox is full. I have sent countless emails. Not one response. My credit card has alredy been charged. I have called my credit card company to dispute the charge. I plan to contact the California Consumer Fraud department to file a complaint. I think this e-retailer should be investigated. Many complaints just like mine against Justgear.com availalble at several complaint websites.

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GERALD J
US
Nov 08, 2011 2:07 pm EST

I PLACED AN ORDER NEVER RECEIVED SWEATPANTS.NO CONTACT. EMAILES FAILED
IF SO MANY PEOPLE ARE COMPLAINING WHY ARE THEY STILL ONLINE.

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Sally Norton
AUSTRALIND, AU
May 14, 2009 8:50 pm EDT

I live in Western Australia & I ordered some sweat pants & someboots thru Just Gear & never received them despite numerous emails. It was also very difficult to ring from Australia

One big rip off company

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PetResque
Blairstown, US
Jan 07, 2009 7:50 pm EST

JustGear.com also operates under the following names/websites:

SwamiSportswear.com
swamiwear.com
bargainsportswear.com

I have lodged formal complaints at the following agencies via the internet:

1. Better Business Bureau in California:
http://search.bbb.org/Results.aspx?ph=9512655759

2. Federal Trade Commission:
https://www.ftccomplaintassistant.gov/

3. The Attorney General’s Office, State Of California, Department of Justice:
http://ag.ca.gov/consumers/general.php

4. The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar
Crime Center (NW3C), and the Bureau of Justice Assistance (BJA):
http://www.ic3.gov/complaint/default.aspx

We need to follow through & spread the word where people can file complaints. Many voices are heard throughout the world much better then one.

"All that is necessary for the triumph of evil is that good men do nothing." (Edmund Burke)

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