Lavaplace.com reviews and complaints

I was a member of Lavaplace for a long time now. I signed up for 6 months and had to cancel my account because someone hacked it.
One day I noticed that something strange happened to my account, there were some changes which I did not make. It looked like as if someone used it along with me.
I changed my password but it did not help. This site was not safe enough to use, so I contacted customer service and said that I would like to get a partial refund and also asked them to cancel my account. They did cancel it but never gave my money back even though they promised to do so!

1 Good point; I've met 3 very genuine and nice ladies from this site.
2 You have to be VERY careful: if you join here. For example, never give out your e-mail address or IM id too quickly. Many scammers want to go to IM or e-mail immediately on trivial excuses, such as, "I won't be on this site long, " the reason being that they know the site owners are going to kick them off. Most profiles are free, so there is no reason for a woman to leave the site quickly.

3 The site owners don't give a bugger about you! They usually don't answer e-mail. They allow scammers kicked off today to come back on tomorrow. There is no moderation of profiles when they come on, so scammers are back sometimes the same day as they are kicked off! For example, I complained yesterday that a photo of the same girl appeared on 2 different profiles and that both profiles were on-line at the same time. In other words two different people are using the same girl's photos. Today the same girl's photos appears on 4 different profiles, all on-line at the same time!

It's a shame, because there are some, but not many, genuine people on this site.

I have wondered if the site owners are part of the scams, as there seems to be no other good reason why they should upset their paying customers.

So be very wary...

They are making one way of credit card fraud. I already stopped re-charge of my account but they continue charging my credit card.

The last message they sent me is as written below on June 12, 2012. They let'me close the account but they didn't give my money back. Today, money is paid for 6 months but account is closed already. My money was taken from that internet gangsters. Since 15 days I am trying to get an answer from them with emails and other ways from their webpage, but NO REPLY, ONLY A COMPLETE SILENCE!

THIS IS CREDIT CARD FRAUD!

I will not stop working on this issu and let them do that to people. If anybody has a good advice about how to and where to complaing this fraud you very welcome.

-----Original Message-----
From: ...
Sent: Friday, June 22, 2012 4:17 PM
To: 'Lavaplace Support'
Subject: RE: MONEY REFUND REQUEST !

YOU ARE STILL NOT REFUNDing and NOT REPLYING TO MY MAILS.

I WAS THINKING THAT YOU ARE SERIOUS COPMANY BUT NOW I AM TURNING TO THINK THAT YOU ARE CHEATERS!

IF YOU WILL NOT REPLY TO THIS MAIL in 3 DAYS I WILL START LEGAL PROCESS ABOUT THIS ISSUE ON NEXT WEDNESDAY.

-----Original Message-----
From: ...
Sent: Monday, June 18, 2012 11:54 AM
To: 'Lavaplace Support'
Subject: RE: MONEY REFUND REQUEST !

I didn’t get any reply to my mail below. What about REFUND? Give me information?

-----Original Message-----
From: ...
Sent: Thursday, June 14, 2012 11:43 AM
To: 'Lavaplace Support'
Subject: RE: MONEY REFUND REQUEST !

Yes I removed it.
But I still cannot see any refund in my bank account? Did you refund or not yet?

-----Original Message-----
From: [protected]@lavaplace.com [mailto:[protected]@lavaplace.com] On Behalf Of Lavaplace Support
Sent: Tuesday, June 12, 2012 12:53 AM
To: ...
Subject: Re: MONEY REFUND REQUEST !

Hello,

You can remove your profile here
http://www.lavaplace.com/?page=sign_in&url=http%3A%2F%2Fwww.lavaplace.com%2F%3Fpage%3Dresign
at any time.

Thank you,
Lava Place

On Fri, Jun 8, 2012 at 2:17 PM, ... wrote:
> ------------------------
> ID: 2132792
> Username:...
> Email: ...
> IP: ...
> Message:
> ------------------------
> I am writing to you about my other account. Because I cannot login to
> that account, but you are still continuing to charge my that account.
>
> My other account's email is ...
>
> When I try to login to that account, it seems password is incorrect.
> But after I try "forgot password" link it says "Email not found"
>
> I've already sent you a message to close this account many months ago
> and I am not using it anymore for a long time. So it is very normal
> that I cannot login and "Email not found".
>
> BUT I AM VERY SURPRISED WHEN I OPEN THAT EMAIL in YAHOO MAIL AND SEE
> YOU RE-CHARGE NOTICE AS BELOW;
>
>
> "Sale Number: ...
> Total Billed Today: 77.94 ( USD )
>
> Items Billed Today:
>
> >
>
> WHY YOU RE-CHARGED ME AGAIN?
>
> GIVE MY MONEY BACK AND CLOSE THIS ACCOUNT FOREVER, I AM WAITING YOUR
> FAST REPLY!
>

This is a bogus dating web site where the profiles are as fake as a 3 dollar bill. Example: Profiles and Pics appear and disappear from day to day. There is a profile up today 8/10/11 name is jurgitele8, supposedly its a lady that is 34 years old, a high school grad. I am a: 34-year-old woman with 3 kids. The crazy thing is, the picture is a sweet little girl not a day over 8 to 10 years old. I have pasted the data, I pasted the pic.

My warning, Don't pay a nickle to join this site, it's a fake.