Lexis Nexis reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Lexis Nexis
Welcome to our customer reviews and complaints page for Lexis Nexis. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Lexis Nexis.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Lexis Nexis's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Lexis Nexis, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Lexis Nexis. Your feedback is an important part of our community and will help others make informed decisions.
Lexis advanced
My law business has deteriorated substantially after COVID and I have been told I have cancer. I have also had a heart attack and had open heart surgery in 2017. I have some negative heart issues such as constant fatigue. The effort to rebuild has been enormous. I can no longer afford to have LEXIS Plus at $800 plus per month. My customer rep says he has tried to help but can do nothing. Can you help me please?
Read full review of Lexis NexisConsumer reports
Lexis nexis put a false report on my driving record and progressive has been charging me double for 5 years. I didn't know untill the last time I paid for 6 months up front and progressive told me that if I won the dispute with lexis nexis that they would refund the overpayment. Now that I won the dispute with lexis nexis progressive wont refund the overpayment.
Read full review of Lexis Nexiscredit reporting
Yes I have been working with Lexis Nexis for over 14 days not to delete a dismissed judgement from my credit report. I have sent them court documents to prove to them that this case that they are still reporting as open as been dismissed. I finally was able to go to the courts to have this updated and the lexis nexis link to the court house shows that the judgement has been dismissed and Lexis Nexis is still reporting this item on my credit report
There constant response is the dispute is in process and our dedicated staff is working on it. That's unacceptable to me as I am trying to close on my house and this is preventing me from doing so.
I asked them the least they can do is remove the item while the dispute process is going on being that I have sent them certified court documents that have been notarized by the clerk of cook county.
This company is violating the Fair Reporting Act and there processes needs to be change to assist consumers and not hinder consumers
Automatic renewal clause — seek plaintiffs for class action
Dear fellow members of complaint board re lexis:
A number of you have said that you would love to file a class action against lexis.
I am ready to do this as class counsel - - having gone through the exact same thing when they refused to allow me to cancel my subscription after a cancer diagnosis. I am doing ok now and I want to pursue a class case against them. I have done class cases for a long time.
Their automatic renewal clause is subject to attack on a number of grounds.
I am anxious to get case started asap. Lexis customer service actually is the antithesis of serving the customer - - the customer is the guilty party as they deal with them.
Looking forward to talking with you about your lexis experience,
Please call me at [removed] or email me [removed]
[name removed]
Legal advertising material
Beware!
After being with Accurint/Lexis Nexis for 6 years; they suddenly terminated our contractual agreement without cause. When I asked for a reason I was told that information was confidential. I explained to the representative I was President of the company and that our company was 100% compliant with the guidelines of their company. Prior to establishing our relationship, our business records were reviewed and approved. Then suddenly with no warning and no grace period, they terminated and shut off our ability to skip trace.
BE CAREFUL... they will approve and drop you without notice or warning. DO NOT TRUST or BELIEVE what they say.
The complaint has been investigated and resolved to the customer’s satisfaction.
They are a awful organisation with regards to the online services. You have to remember to cancel them to avoid being charged again!
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