Lucas Law Center reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Lucas Law Center
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LOAN MODIFICATION
After hearing their ad on the radio, I began a loan modification in good faith. This was march of 09. It is now july of 09 and despite faxing numerous times, the same items, and enduring less than satisfactory customer care, (run arounds, no return calls, no return e mails) and sometimes a downright mean spirited tone of voice when I had the "nerve" to question progress) I find that they are no longer taking calls,... Recording says, the office is closed. Every extension that I have tried says the voice mailbox is full. I need help with where to turn next. Instinct tells me that the real estate dept/ attorney general/ radio/ and news reporter... As well as perhaps hire another attorny to try and get my $3500.00 back. Am a 65 yr old widow, with only social security income plus odd jobs and I have been frauded, scammed, abused, and if there is anyone out there who can help me... Please feel free to e mail me direct. [protected]@yahoo.com.
The complaint has been investigated and resolved to the customer’s satisfaction.
Not Really A complaint
Call the Lucas Law Center if you want to save your home. My mortgage kept adjusting until I could no longer afford to make the payment. I tried to work with ASC, my servicing company, on three different occasions. Each time they put me in repayment plans that I could not afford. I was 12 months behind, in foreclosure, and I owed the bank $89, 000. Paul Lucas negotiated with my servicing company and reduced my interest rate from 10.3% to 5%. My delinquent payments were included in the loan modification. I did not have to pay a lump sum to the bank, and saved $800 per month on my mortgage payment. Thanks Paul and everyone at the Lucas Law Center for doing an incredible job.
Wilton and Crystal
Oakland, CA
The complaint has been investigated and resolved to the customer’s satisfaction.
In October 2008 I answered their advertising on KGO radio 810 (San Francisco) about Loan Modification. The ad stated that after a reasonably 'low cost forensic audit' that they would use errors, untruths, and mistakes etc. in my loan documents to negotiate with my lender and modify the loan according to my income and new lower house values. Rick Nelson sent me forms to have notarized and sent back to him. Also a list of items needed for the audit.
A couple of weeks later Valerie Sandoval called with what she called a 'grocery list' of additional items that she said were needed for completing the forensic audit. I had to get some of them from various banks and when I finlly got them all and sent them to her by Fed Ex I never did get the requested acknowledgment from her or the law firm. And I heard nothing more from Rick Nelson.
In December his personal phone number was answered by Adam Zucker, who did not know who I was, and knew nothing about my case. No one knew anything about shat had been done so far (if anything). My bank (Indymac bank) would give me no information and said they did not have to contact my attorney.
Today, Jan. 5, 2009, I received in the mail 6 copies (3 certified and 3 regular mail) of a foreclosure notice dated Dec. 10, 2008. In disgust I called Lucas Law Center and demanded to know the status of my case. A manager, Frank Sellars took my call, left me on hold for over 20 minutes and I called back and talked to Craig Williams. He said to call Adam Zucker every 15 minutes today until I would get hold of him.
Adam Zucker still did not know who I was! Then he said that Frank Sullivan was trying to call me and asked what number should he call me at. He still could not or would not tell me anything that had been done, but announced loudly for others to apparently hear: 'Send his money back to him'. And told me that I should get it in a few days. End of story?
Oh my gosh I have to admit i was soo lucky, i got a refund right before they got shut down. they had my loan for 5 months and they were not getting anywhere so i called another law firm that took my case and served lucas law with a lawsuit and modified my loan by 43% reduction of my payment! they were very professional and obviously efficient. take my advice... dont work with your lender! they are horrible to deal with and only raise the dam payments! it was the best 4k ive ever spent! heres their number [protected]; ask for Bob he was very professional and never pushy
This company is a FRAUD! My wife and I went to Lucas Law after we believed we had been taken advantage of by our lender. We were told after numerous discussions with Lucas Law that we had a case against our lender, after they (Lucas Law) determined that there were errors in our original loan agreement.
We retained their services, sent them massive amounts of paperwork (copies of our loan, income verification, requests for access to our IRS tax returns), and anxioulsy awaited the wheels of progress to start rolling...and waited...and waited. After all the requested documents had been received by them, they said they would notify us once they had heard from our lender, regarding a proposed modification. After over a month of not hearing from them, we called to get an updated status; we were told that they were still waiting to hear back from IndyMac Bank, our lender and that we "needed to be patient, this process can take a while."
Now, we have received foreclosure notification from our lender and are now faced with having to once again deal with a lender who was reluctant to negotiate with us from the beginning. Additionally, we were just informed that Lucas Law Group is now in receivership and all assets have been frozen, and the Federal Trade Commission has filed suit against them. NEVER FALL FOR ONE OF THESE SCAMS!
Scam Arists
This guy calls himself an attorney? I heard their ad on a radio station and I called about my mortgage and HELOC and spoke with Frank Degiles who promised me Paul Lucas would be able to make contact with the respective attorneys representing the lenders and could save my home from foreclosure and renegotiate my loans. Bottom line is they collected my...
Read full review of Lucas Law Center and 9 commentsUnauthorized charges
Eric Sullivan of Lucas Law Center called me at my home in July, 2008. The call was about re-modifying my mortgages to get me a smaller payment so I could afford to keep my home. He told me that when I retain their services, that I should not speak to my mortgage companies. They would take it from here and handle everything. If they couldn't get it done, they would refund my $2, 500.
They did nothing. I heard nothing for months. I now have a NOD, which I didn't have before, and I am currently in full foreclosure pending a sale date. Frank Sullivan was the person supposedly handling my account, but when I e-mailed and called after 3-4 months of not hearing from them, I was told that as soon as they get things going, they would call me. They are negotiating. I trusted them to do this, so I followed their instructions of not speaking to my mortgage companies.
When I FINALLY did hear from Frank Sullivan after my numerous e-mails and calls, he didn't even know who I was. Didn't have my info in front of him, didn't know anything. To ward me off, he refunded $500 to pay one of my mortgage companies to keep them at bay. Instead of sending me a check to pay the mortgage company, he credited the credit card I used to pay them the $2, 500, which wasn't what he said he was going to do to begin with.
I heard nothing again for another 2-3 months, but was finally contacted again by Frank Sullivan. Again, he didn't know why I was calling or who I was, and proceeded to tell me that he had just come back from a 2-month tour of Europe and Asia with his son. Apparently, he used my $2, 000 for pocket change on his world tour. I proceeded to tell him that I was now aware that we were in foreclosure. He had the nerve to tell me that he sent me a partial credit and now that he was working 'gratis', he could no longer help me. I'm aware that the definition of 'gratis' is 'free' and the $2, 000 is still had didn't seem like that is working for free. I requested that he pay me the money back since he didn't do what was promised and he told me flat out that I received all I was going to get from them.
Eric and Frank Sullivan (not related) were the only two people I ever spoke to at Lucas Law Center. I have since sent e-mails to Paul Lucas, Frank Sullivan and numerous e-mails to Eric Sullivan requesting an itemized statement of what they supposedly did to earn $2, 000 and I've heard nothing except one more call from Frank Sullivan telling me to quit wasting my time e-mailing them every day about losing my home and my animals. He said I would not receive one red cent back, that he was done. And then he hung up on me.
I borrowed the money from my elderly neighbor who is on a fixed income. She even spoke to them on the phone at the beginning when they were talking us into re-modifying my mortgages. They assured her that her money would be refunded if they weren't able to do what they promised. She has e-mailed them also requesting a refund.
This was my parent's home that they worked for 50 years to keep. My dad had it paid off before he died. It's an old home and it needed repair and upgrades so me and my mom took out loans against the home to improve it and didn't know at the time that the monthly payment would increase so much that we couldn't make the payments anymore. When my mom passed in April, 2008, I was her full-time caretaker and had no other income. I've been looking for work since then and took on 2 roommates but was not able to pay the high mortgages. That's why I went for this to begin with. They promised to take my $1, 100 payment and cut it down by half so I could afford to keep the house they worked all their lives for. And now I'm going to lose the only home I've ever had because of the likes of Lucas Law Center and their greedy employees.
I know now that it was a rip-off from the get-go. I may not be able to get my money back, but I'm not going to take this laying down. When I get done e-mailing and calling everyone that will listen, I will proceed to contact the Attorney General, The California Bar Association, the BBB and county aging society against elder abuse. They haven't heard the last of me.
The complaint has been investigated and resolved to the customer’s satisfaction.
In October 2008 I answered their advertising on KGO radio 810 (San Francisco) about Loan Modification. The ad stated that after a reasonably 'low cost forensic audit' that they would use errors, untruths, and mistakes etc. in my loan documents to negotiate with my lender and modify the loan according to my income and new lower house values. Rick Nelson sent me forms to have notarized and sent back to him. Also a list of items needed for the audit.
A couple of weeks later Valerie Sandoval called with what she called a 'grocery list' of additional items that she said were needed for completing the forensic audit. I had to get some of them from various banks and when I finally got them all and sent them to her by Fed Ex I never did get the requested acknowledgment from her or the law firm. And I heard nothing more from Rick Nelson.
In December his personal phone number was answered by Adam Zucker, who did not know who I was, and knew nothing about my case. No one knew anything about shat had been done so far (if anything). My bank (Indymac bank) would give me no information and said they did not have to contact my attorney.
Today, Jan. 5, 2009, I received in the mail 6 copies (3 certified and 3 regular mail) of a foreclosure notice dated Dec. 10, 2008. In disgust I called Lucas Law Center and demanded to know the status of my case. A manager, Frank Sellars took my call, left me on hold for over 20 minutes and I called back and talked to Craig Williams. He said to call Adam Zucker every 15 minutes today until I would get hold of him.
Adam Zucker still did not know who I was! Then he said that Frank Sullivan was trying to call me and asked what number should he call me at. He still could not or would not tell me anything that had been done, but announced loudly for others to apparently hear: 'Send his money back to him'. And told me that I should get it in a few days. End of story?
Oh my gosh I have to admit i was soo lucky, i got a refund right before they got shut down. they had my loan for 5 months and they were not getting anywhere so i called another law firm that took my case and served lucas law with a lawsuit and modified my loan by 43% reduction of my payment! they were very professional and obviously efficient. take my advice... dont work with your lender! they are horrible to deal with and only raise the dam payments! it was the best 4k ive ever spent! heres their number [protected]; ask for Bob he was very professional and never pushy
I also have been scammed by the Lucas law Center! And I am livid! Back in Sept. 2008 I've paid them $3500.00 to do a loan modification, and to this day I am S O L and facing an NOD. I've made several attempts to reach out to the Lucas Law center but it connects me to the Federal Trade Comission and so I haved filed a complaint with the Federal Trade Comission and hope this guy has lost his license forever! This was a big scam.
I was also "ripped off" by The Lucas Law Center. I answered an add that I heard on AM radio, payed them $3000.00 for representation, and then they just stopped answering my calls or emails. A lady by the name of "DREW" who claimed she was the office manager took my money and "promised" to save our home. When I arrived at their office location in Alisso Viejo California, I found a vacant office! I have learned that they were shut down by some state or government agency. Their case is out of Santa Ana. If you have been a victim of these spineless crooks, please contact the Santa Ana District Attorney's Office. I am also trying to find out more about this case so that we can get on the victim list in hopes of recovering our money back. Anyone who can help, please email me at cortezsimon@verizon.net. Any information will be greatly appreciated. We are now in a worse situation and close to loosing our home because of predators like The Lucas Law Group. We ar trying to figure out what the case number is or who is the prosecuting attorney. If you can help, please help us. Thank you.
I completely agree and am going through something similar with this company.
If the negative comments on Lucas Law are in fact true, please contact me so I can help. You can find me at http://mandelman.ml-implode.com. Mandelman Matters.
I read all the blogs that were put out there on Lucas Law, so I went to visit him myself to see if it's true.
I work for the Government but I needed help. Paul is the most knowledge individual with regard to the Modification industry. I learned more in 15 minutes then the endless homework I did on the Internet after our Meeting. Needless to say I hired him to represent me 8 weeks ago. I told him when I get a GOOD loan modification I would write a good article on the net. We'll Paul I'm a Man of my word! You did a great Job!
You kept me informed throughout the process and the results we're better then I hoped for. One word "WOW" I will be sending everyone I know to see you..
Your Friend GF
I was referred to the Lucas law center in January. I just got my modification approved yesterday.
My late payments were put into the loan and my new payment is not due until sept...!
its a miracle. You read all these bad write ups on them and none of them are true... Shame on you competitors. This guy actually saves homes. THANKS again. Sharon, Cornoa
Why do I see the exact same report, verbatim, posted on two different dates by two different people. They both start: "Eric Sullivan of Lucas Law Center called me at my home in July, 2008. " and end: "They haven't heard the last of me." One above posted on 2/18/09 by Furious Susan and the other by Lorraine on 2/16/09. I am trying to make a decision about this and the (lack of) credibility of the complaints leads me to believe they are the liars.
Jim
I joined the Lucas Law Center in November of 2008.
I just got the good news today, that my interest rate was reduced to 4% fixed for 30 years from 71/4% All my late payments were rolled into the loan as well
These guys are the best, and any one that works with them will know that.
Fraudulent company
In October 2008 I answered their advertising on KGO radio 810 (San Francisco) about Loan Modification. The ad stated that after a reasonably 'low cost forensic audit' that they would use errors, untruths, and mistakes etc. in my loan documents to negotiate with my lender and modify the loan according to my income and new lower house values. Rick Nelson sent...
Read full review of Lucas Law Center and 36 commentsGiving a Voice to Consumers
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We submitted paperwork and a check in the amount of $1, 750 on July 3rd 2009. This was for a loan modification process to begin the following week. However, the FTC closed them down shortly after this date and they were only able to submit paperwork to the Bank of America (Countrywide) stating that they were now the representive for our loan modification. How do I get back this money back that obviously was not spent on any modification on our behalf, now that they are not in business.
my: name is vera m. Mitchell-Tillman. I paid paul lucas $3, 500.00 .How do I get my money back? thanks vera m. Mitchell-tillman email Marquez1925@hotmail.com. I still need help with my house payment.