Magazine City reviews and complaints

The same as every one else. They took the money and did not deliver. When I finally contacted the magazine publisher themself (ADDitude Magazine), they were very prompt in responding. They emailed Magazine City and got a response that the payment had been mailed to them in November. It, of course, was never received- because it had never been sent. Magazine City has been doing this for years and I am amazed they can stay in business. I have made a complaint to the relevant federal agency (just google for it if you wish to do the same- and please do!) and now the magazine knows about it. They said this was good info for them to have as they authorize Magazine City to sell their mag. So... Everyone! Let your magazine publisher know what is going on!

Ordered 2 magazines on December 23, 2007 for my son for Christmas. Paid $52.95 for these. As of today still no magazines or money back. I've spoken with customer no service 4 times now but today there is no answer on any line or option. I called the magazine companies themselves and they have no record of my order for my son, under his or my name. I've now re-ordered these magazines directly from the companies, Auto Week and Car and Driver, as of today and am looking to have my money returned to my credit card. It does not look as though I will get it. I'm beyond the date to dispute with my credit card company, the norm of 60 days. I read all the rules of delivery and was leary about the delivery times as they all surpassed the dispute limit but didn't think I would actually get ripped off since I never have in the past order anything on line. My mistake there. All I want is a reimbursement since now I'm paying double.

I, too, gave a subscription to Our State through MagazineCity.com, and it never arrived. I called the 800 number, and sent them an email, and they never responded. I then disputed the charges through my credit card company, and magazinecity.com never responded to my credit card company. I can only give them a thumbs down, and advise others to never order from them.

In Sept 09 I orders Rug Hooking magazine and paid $30.95 for one year. I was told it would take 3-4 months for the subscription to begin as it was a quarterly magazine. I waited until Feb 10 and still had not received it - I called and left messages numerous times - no one ever called me back. I submitted several emails to customer service and never received any response. This company is a total FRAUD - I will never do business with them again.

2 magazines ordered in December have not been received. Numerous phone calls to the 'machine' go unanswered. I tired for hours straight, nothing but the 'machine' and music. No response from e-mails either.Terrible customer service is an understatement. I am not sure but maybe no one turned off the 'machine' when they closed the storage closet they were using for an office.

I ordered a few magazines over a year ago. I never received a single issue. I contacted them about 50 times ever since. They said they had to reprocess the order - blah blah blah...A "supervisor" named Christine promised me a refund which of course I never received. I don't know what to do. At the moment it seems to be impossible to get a customer representative on the line. Has their ship left earth?

Magazinecity... what a joke of a company. Ordered a magazine subscription gift for my granddaughters in January. It is now almost three months later. Call the number given and you get 6 minutes of music, then a message that tells you to call back during business hours (which I was doing)..then thank you, goodbye. Never again...

These people suck at life. My husband ordered magazines for us for Christmas in 2007 and it's been over a year with 1 of the magazines showing up 2 or 3 times and the other two never showed up at all. I've been on the phone with them no less than 7 times, the last two times asking to speak to a manager which I never get. I only get voicemail. Do NOT under any circumstance order from them.

I ordered a magazine from this site for Christmas 2008 as a gift. They took the money and of this date, September 22nd, the party has not recieved the subscription. I have emailed and talked to them but only get promises. The company that handles the order, Taunton Press, has no record of this transaction. Magazine takes the money anad does not deliver. Must be a scam site.

In March of 2008 I purchased a magazine for a gift. It was never received. I contacted Magazine City by email and phone and received no response. In July of 2008, I finally filed a complaint with the BBB and also filed a dispute with my credit card. Magazine City needs to be fined and put out of business. They are clearly fraudulent.

I placed an online order for a years subscription with this fraud of a company in January of 2017. Within 1 minute I received an order confirmation e-mail and the amount of funds taken from my credit card. I have contacted magazine city and have been given several different stories to date by the extremely rude customer service people. As of this date I still have not received a single issue of the subscription that was prepaid. In July of 2017 I finally got thought to their customer service people again and was told that they no longer carry the magazine that I had paid for and that If I was stupid enough to order a subscription from this company I deserved to be taken in by them! When I demanded a refund from Heather the customer service person, she just laughed and asked "What are you going to do to get the money back?" and hung up on me.

What upsets me the most is that this company is continuing to do business and taking money from innocent people. What type of people work for this company? They obviously enjoy stealing from others. I wonder how they would feel if this was happening to them.

I ordered a package of 3 magazines in the beginning of February. It is now July 2 and I have received ONE copy of one of the magazines. It was the June issue and I received it 1 day before July began.

I noticed the address on the magazine was incorrect, but when I checked my receipt with magazine city, I supplied them with the correct address. I called to check on the no-show magazines and to also fix the incorrect address. After sitting on hold for TEN minutes, I was told that this would be fixed and all of my subscriptions, including the late one I had received, would restart, therefore receiving 12 ON TIME issues. My confirmation was to arrive via email no later than the end of that business day.

No email arrived.

I called back two days later, only to sit on hold again for 5 minutes. I was then told that the magazine companies had been notified of the address error, but that I was not going to be compensated for the late issues, even though I had already gone out and purchased the issue when it didn't arrive. They said my July issue would also be late, but after that they would PROBABLY be on time.

I asked them to cancel my subscription and refund my money. They wouldn't. I then asked to speak to a supervisor. The supervisor was out of town for the entire week. (So I'm supposed to believe that there is NO supervisor at all? Yes, I'm told.)

Horrible experience. Waste of my time and money.

We'll see if my magazines EVER show up.

I have ordered 3 magazines through this website. Two of which have had no problems the third which I gave someone as a gift has had numerous problems as still is yet to be received.

I ordered the magazine in January. Called about 5 times to inquire about its status and got the same message to just wait. It is now august and after my last call they finally actually checked with the publisher and found out the order was not placed. Now to get the order placed and delivered they said it will take another 16 weeks.

To top it all off no discount was offered and only a brief e-mailed apology.

The site does have good prices but I would avoid buying this for anyone as a gift (especially in the Christmas season when they said they had numerous errors).

I ordered Consumer Reports from Magazine City online as a Christmas gift for Christmas 2017 (yes two Christmas' ago!) and I have called and emailed them repeatedly and get the same mundane messages that some manager or HR will get back to me and no one ever has. I finally requested a refund over 6 months ago and never received that either. I am very frustrated. Also I have left voice messages for the "supervisor" and no return call (or email) from them either. Obviously I would never do business with this company again--totally a rip off!

I seem to have made a mistake in ordering 5 magazines from Magazine City in January/early February 2017. Six months later I have only received a few issues of one magazine - the other four magazines still missing. Customer service (after several unsuccessful calls) told me to wait until august to see if delivery commenced then - I find this strange given that my credit card was charged immediately upon ordering. I enjoy magazines and have ordered several others directly from the publishers. No delivery problems in those cases. Magazine City disappoints me. Do they consider more than 6 months delivery time normal?

I ordered Car & Driver magazine 2-year International Subscription Nov.2017. They charged from my credit card but I haven't received even one issue. I mailed almost every three months and at last hey mailed me in March, 2017 saying that they either have the order resubmitted or have a refund issued. I chose refund and write them back but no reply or refund at all. I can't believe this kind fraud company exist in the United States and still doing business without having any punishment.

On May 29, 2017, I ordered a 1 year subscription to Aquarium Fish: Canadian Subscription, as a birthday gift for my uncle. I received my confirmation email from magazinecity.com stating all their terms, how long it takes for the subscriptions to arrive, etc.

Weeks and months went by and I have still not received any magazine. I emailed the company multiple times and called the customer service number, which was an automated message saying to leave my contact info and that my call would be returned. I have yet to receive a phone call, or a reply to my emails. My creditcard was charged by magazine city as soon as I placed my order, and I have not to this date, recieved anything from them. I have, basically, been ripped off, scammed by this company. DO NOT order anything from them.

I ordered a magazine back in January and it still hasn't been delivered. I've called twice, before and they said it would be coming soon. I just called again today and they gave me a October 30th arrival date. Now I think 9 months to get a magazine is a little much. And I have a feeling I'm just being put off again. Lesson learned don't order over the internet. This was a Christmas present for my grandaughter and she's been waiting all year. It's really bad as when you order by mail they're showing up within the month.

Follow up: i have contacted the better business bureau about these ###s. I have ALSO contacted THE IRS about them possibly committing tax fraud by not PAYING TAXES ON THE MONEY THEY ARE COLLECTING! :)

Ordered Parabola magazine on 3/1/2017. Not only did Magazine City charge my credit card, but there is no record of my subscription with the Parabola magazine customer service. Have not received any magazines.

This went through my VISA card:
03/03/2017 Mc *MAGAZINECITY.Com 03/02 Card
#3304 PURCHASE #24351780061830538614122 [protected], VA
22.95

I ordered WEIGHT WATCHERS magazine --- paid for my subscription in full. And never recieved one magazine They sent me a renewal form in the mail I was so pissed. Still, they haven't got back to me. It has been about 3 - 4 months now.

Same thing here, I ordered US WEEKLY magazine back in february & now it is may & still nothing. I tried sending e-mails & phoning & I get nowhere. No one answers just keep getting the machine saying to call back or leave a message. I paid over $80.00 & don't know what to do . HELP!