Mason Capital Group LLC reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Mason Capital Group LLC
Welcome to our customer reviews and complaints page for Mason Capital Group LLC. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Mason Capital Group LLC.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Mason Capital Group LLC's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Mason Capital Group LLC, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Mason Capital Group LLC. Your feedback is an important part of our community and will help others make informed decisions.
loan modification Scam
In November of 2008 requested info and help with loan modification. Agent Mike LeGrand called me every day for almost a week requesting that I use their services to get process started for loan mod. Supposedly they had checked with the atty. and it was determined that something could be done. Finially sent them the requested $2000.00 to to get modification...
Read full review of Mason Capital Group LLC and 1 commentFrauding Consumers
This company promised to assist with Mortgage Modifications with many consumers. As of last week I was contacted to fax them information that was sent to me by my Mortgage company. Today I received a forclosure notice in the mail and I tried calling the company after 8months and the number is disconnected. Their website no longer comes up and to top if off, there are now many, many reports of (rip off) from consumers, when you try to pull masoncapitalgroup.org up on the internet. They have taken thousands to millions of dollars from consumers falsely representing themselves and calling the consumer as if they are really working on their files to assist them, when they are not doing anything but taking money from people who are already in a financial crisis. Many of which are now homeless because of Mason Capital Group, LLC Gretchen & Associates business practices. Fraud...fraud...fraud
The complaint has been investigated and resolved to the customer’s satisfaction.
mortgage consolidation
6/23/08 spoke with Gary Arnold who assured me he could consolidate my Mother's debt into a 400-500.00 mortgage payment, but he needed $1000.oo within a 2 wk period in order to begin his work. On 6/23/08 I express mailed a check for $500.00 (I have cancelled check) and on 7/6/08 I express mailed another 500.00. The cost for the expressmail totalled $48.00. I have sent numerous faxes which has cost me approximately 75.00. My last contact was Armi Trinidad on 11/4/08. She claimed I had to fax more paperwork at a cost of 20.00. On 8/27/08 I called Mason and spoke with Diane Graham who said I had to deal with Robin or Jaunita. On 8/27/08 Robin said the paperwork was ready to be submitted to my motgage company--First Franklin Loan Service. I called back on 9/8/08 and they declined the consolidation, saying my Mother's debt exceeded her income, therefore they wanted me to provide more proof of income, which I did over the phone on 9/8/08. On 11/5/08 I faxed more proof of income. This runaround by Mason has been going on since 6/23/08. They have my $1000.00 and have done absolutely nothing for me. Now I am 7 months in arrears on the mortgage as I was told by Gary not to pay the motgage for 4 months. Hence, I now face foreclosure proceedings, I am out another 1100.00, and receive no correspondence from Mason Capital Group. They have done nothing but scammed me and taken my $. I am outraged and facing serious problems. I demand my $1000.00 plus aprox. 100.00 in express mail fees I have incurred. There should be a class action suit against this scam company and the Attorney General of CA must take action against them. Can anyone please help me? Sincerely, Cynthia Salmieri
Please see my complaint against Mason Capital Group LLc. They are a complete scam. Something must be done not only for me but for all people who have been scammed by this disgusting array of frauds.
mason capital group said they could help me but all they did was took my money i would like to know if there is a class action suit against them so i can be apart of it
linda
mason capital took my money and i am now fighting foreclosure. if anyone wants to do a class action suit against them, please contact me. we must work together to stop them from preying on others like us. e-mail me at merdio5@comcast.com
broken-hearted
We got invovled with Mason Capital in 8/08 they have 2900.00 of our money. We were not behind but looking at an ARM and needing to modify payment down slightly. We were told no problem. We are now going into forecloser and Mason is saying the deal they did make for us was all they could do. it was for 150.00 permonth off payment without ARM being addressed in anyway. We have asked for refund which is falling on deaf ears. Now Grechen Fox Assoc. is saying Mason is no longer in business and they don't know what will hapopen to all the people contracted with them. They will let us know as soon as they do. The source that got us into this mess (A local reality company) is saying no no they just changed thier name to American Financial Group. New number is [protected]. I can't verify this true as I have not as of yet reached anyone at that number.
Maybe this will help someone else. We are running into even more barriers as we are in Oregon and the companies are in California.
We are left trying other sources in an attempt to save our home of 23 years.
Maybe if all who have had this experience need to to band together as it seems they do have a large of amount of struggleing families monies.
i have been dealing with mason capital who sent my case to Gretchen fox they have done nothing for but told me not to talk to my mortage co . and asked for 1000.00 up front which i did and got no help with, now im 3mo. behind and 1000.00 for which has put me behind in payments for 3 mo. now that i call them their phone is not in service can some help on how to take action.
Ok everyone im in the same boat as you, I filed a police report with my local department
(Kauai Hawaii) and I talked to our Attorney Generals office and they said they are going to help me. I have allso filed a complant with the Calf Attorney Generals office. I think that we should all ge together and file a class action suit aganst Mason Capital, AFG, and GretchenFox and asso. anyone can e-mail me at godbeheretim@aol.com I hope the info that I have provided will help everyone. DO NOT DEAL WITH THESE PEOPLE THEY ARE CROOKS! Thanks for all your posts I just wish I whould have found these
1 1/2 months ago, Thanks, Tim Godbehere
I had a friend that went through the same thing. She luckly got her money back but only after threatning to call lawyers and the district attornies office. Mason Captial is breaking a Calf law that states they are not allowed to collect any monies until services are provided, which of course they take your money upfront. You also can file a complaint with BBB.
My freind had to file Bankruptcy Chapter 13 in order to save her house. She was to the point where the notice was in the paper with her sale date and luckly she had filed the Chapter 13 to stop it.
Also, we noticed Mason Capital has modified thier application to where you wont get $500.00 back (if you filled out the updated package)
I also researched the company after all this crap happended and Mason Capital has 3 different addresses that they provide. Two of the address, even the one that's on the letterhead, is the address of a rental mailboxs. THIS COMPANY IS A FRAUD! Also, somebody said they are from Isrial and drive Lincolns and crap like that. I googled the actual address and come to find out they work in a wharehouse somewhere.
Good Luck! I know you are desperate right now, but look into the Chapter 13 Bankruptcy, it may be the only way at this point to save your house.
I was doing my due diligence to see which company I would work for as my reputation is very important to me. I have been in business over 15 years in the Mortgage business and clients have always came first, even if that meant it would cost me money to make them happy.
I am obviously not going to work for this company after reading this and insteadwill be working for the competition which I checked out throughly and have not had one complaint filed aganist them for the 12 years they have been in business.
My gut told me there was something wrong with this company, and after reading this and other complaints, I know I was right.
My family has been dealing with them also. The "deal" they claim to have gotten for us is the EXACT same deal that our Mortgage company offered, that we couldn't afford. I spent 20 minutes trying to talk with them about the fact that they had done nothing and asking to speak to my "case worker" with no luck. She was busy. I finally demanded my moneyback and now am 3 more months in arrears in my mortgage. Do they actually refund the consumer or is that a rip off too?
GretchenFox.org
I had paid $4000.00 for GretchenFox.org to help me doing loan modification since Aug 08.
It had been 3 months and I am getting no results out of it. They told me to keep checking their web site and I see no update.
Today, I called them to check on my status. They told me the person who was working on my case is no longer with them. Therefore, they have to find me a new person to work on my case.
My lender had started foreclosure proceeding on me and I am here losing another $4000.00.
I agree the Attorney General of CA must take action against them. They are totally a scam company. They should be stopped before more people will be scammed.
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.