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The good, the bad, and the ugly - discover what customers are saying about Microtel Inn

Welcome to our customer reviews and complaints page for Microtel Inn. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Microtel Inn.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Microtel Inn's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

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4:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Microtel Inn Reservation not honored/money not returned

I recently stayed at the Microtel Inn in Johnstown, NY. I had made the reservation via phone call to the motel. Because I was arriving early, I requested an early check-in as well as a late check-out. I paid extra in advance to do both. Upon arriving at the motel, I was not given a room and was told I needed to wait until normal check-in time. The individual at the front desk refused to even look at my reservation and I was treated very disrespectfully and rudely.

I have contacted them and requested the extra money back, but they are refusing and keep saying I reserved through a 3rd party. This is NOT accurate as I called the motel directly and made the reservation with someone there.

I need my money back.

Desired outcome: Need a refund

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12:00 am EDT
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Checked into the Microtel Inn @ 1840 Corporate Blvd in Atlanta GA (Buckhead area) and encountered the following issues: - dirty room (debri on bathroom floor) - bath towels stained - stained and unsightly hallway carpet - TV remote didn't work - noise from hallway and next door (slamming doors/ crying child/slamming drawers in adjoining room). Ironically I...

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