MJS Studios reviews and complaints

MJS Studios RUINED my wedding memories.

First of all, when we signed the contract with them, they were called Lindelle. Lindelle had been around forever and was, I thought, a reputable company. We met with them at a David's Bridal location, and signed a contract that day. BIGGEST MISTAKE I EVER MADE! Shortly after signing the contract, we received an email and a letter in the mail letting us know they'd changed their name to MJS Studios. No big deal, right? Well, kiddies, it seems that they just can't practice good business and have YET AGAIN changed their name, this time to Timeless Image Studios. We were never notified of this change, so when I went online today to send the link to my photos to my sister, imagine my shock and dismay when there IS NO WEBSITE for MJS Studios. It took some research and a call to David's Bridal to confirm, but I was eventually able to find out the new name these slimeballs are hiding under. I went to their website to get the link to the photos to send to my sister, only to find that as far as their event library is concerned, my photos do not exist.

Now, our wedding was on September 19th of 2009, and my husband and I have yet to pick out our wedding albums. We haven't been able to get more than 100 photos in without my breaking into tears and him becoming enraged. The photos are HORRIBLE. SO many of our friends and family took pictures that day (one of our friends even followed around the MJS photographer, who was extremely rude and poorly dressed, and took most of the same pics the "professional" did) and ALL of the photos we received from family and friends are better than the ones we paid OVER TWO THOUSAND DOLLARS for.

We were married outdoors on a beautiful cloudless Autumn day. This "professional" took MANY photos using an infrared camera. For those of you not familiar with this little beauty, the photos it takes turn out looking basically like a sepia-toned NEGATIVE! They are HORRIBLE PHOTOS, and we NEVER approved use of that type of photography. We also requested a more "photo journalistic" style of photography, assuming that would give us more "real" and less "posed" photographs. There was NO photo journalistic quality to ANY of the photos. I also have no idea who was actually at my wedding, because this "professional" didn't take pictures of all the tables. We were very disappointed in this aspect, because my husband and I put a lot of work into making each table's centerpiece look very unique. Most of the shots he took that didn't have people in them -our rings, the cake, THE PLACECARD TABLE!- were not framed properly and therefore came out crooked and would require A LOT of cropping before they could even be halfway useable.

The salon I got my hair done at that day, where my bridesmaids came to celebrate with me and also get their updos, was 2.5 miles down the road from our venue. We had EVERYTHING - cocktail hour, ceremony, and reception - at one venue. The studio said that the salon would NOT be part of the package; something we couldn't understand inasmuch as if I'd been dressing at home, marrying at a church, and receptioning somewhere else, they'd have gone along for the ride entirely. However, I was told that the photographer would spend my salon time at our venue, photographing the cocktail hour. That did not happen.

Before I went to the salon, I purposely stopped at the bridal suite and displayed my gown and shoes in a way that BEAUTIFUL pictures could have been taken of them. He DID take pictures of the gown as I'd displayed it on the rack, but with complete disregard for the art of FRAMING A PHOTO PROPERLY, so the gown photos clearly include the ugly metal rack the gown was hung on. I REALLY wanted a photo of my gown to be the cover of our wedding album, but now, that's an impossibility.

While I was "dressing, " the photographer was taking photos of my husband and our groomsmen. He took very few of those photos and they were very poorly thought out with respect to lighting and location. Most of them were awful, and the few that we DID like that had a more photo journalistic feel to them, were taken with that damn infrared camera, rendering them UNUSEABLE! Moreover, the photographer kept coming up to the bridal suite to check to see if I was ready for pictures, and each time we told him we weren't ready yet, he was quite rude and told me we were "running out of time" to get the bridal suite pictures taken. (Sorry sir, but I'm the bride. They're not going to start without me. I don't think we're running out of anything except your very short supply of patience.) Each time we told him we weren't ready, he went back down and took more careless photos of my husband and the groomsmen, all of which are poorly positioned and come across as afterthoughts of someone who couldn't care less about what he was doing. When we announced we finally were ready for bridal suite photos, they were very rushed. He was rude about it and wasn't interested in any of the poses I was trying to get him to take pictures of. KNOWING that we requested a more photo journalistic point of view, I purposely kept making "accidental" beautiful poses, expecting that he'd have been shooting EVERYTHING. He didn't. He even YELLED at my sister in the bridal suite because she had her camera out and HE was the photographer there, NOT HER!

The ceremony pictures aren't good, but they're not awful. The reception photos are just plain awful.

Ladies and gentlemen, you are going to spend at least $1, 000 dollars on wedding photography unless you know a professional photographer personally who wants to do that as a gift to you. PLEASE SPEND YOUR MONEY WISELY. DO NOT USE MJS STUDIOS, or as they're calling themselves now, TIMELESS IMAGE STUDIOS. They are horribly unprofessional and neglect to to the bare minimum you'd expect from a wedding photographer. You'd expect that someone who does wedding photography for a living would grasp that this is the most special (and most expensive) day of your life and would respect that enough to try to capture everything in a beautiful and professional way, and to give the bride and groom exactly what they ask for to the best of his ability. Our photographer did not do that.

YOU CANNOT GET THIS DAY BACK, FOLKS! YOU ONLY GET ONE DAY TO HAVE YOUR WEDDING AND MAKE THOSE MEMORIES, AND ONE DAY FOR THE PEOPLE YOU PAY TO MAKE YOUR DAY POSSIBLE TO DO IT RIGHT. DO NOT WASTE A PENNY OF YOUR WEDDING BUDGET ON THESE PHOTOGRAPHERS.

Also, as a hint/warning, in case these jerks change their name AGAIN... these folks have a contract with David's Bridal, so they sit in David's Bridal locations and pounce on unsuspecting couples. If you ever run into problems, like I did, where you visit their website and it no longer exists, you can find out through David's Bridal what their current name is.

Also, their website is 1800bridal6.com. There is a company out there called Timeless Images Photography, whose website is timelessimagesstudio.com. I cannot figure out if they're the same company, though, because their website is sparse and gives very little information, not to mention that their listed phone number is disconnected.

BUYER BEWARE OF MJS STUDIOS / TIMELESS IMAGE STUDIOS!

Hi I hired MJS STUDIOS for my wedding in August. Im so sorry that I did but so far no problems yet. But I didn't contact them since i paid. I got them for a nice price as a photographer for my wedding. I got a photographer and a backup photographer, I asked what does backup mean, Does it mean that there will be TWO photographers that day and he said yes. I am hoping its true. Also we filled a contract and gave him 1/3 deposit.

Is there anyway to get a refund before its to late for my deposit? What are some things I can do to prevent a bad situation? What hidden fee's and other stuff do I have to be aware of? Please help me people!