Money2India reviews and complaints

Worst experience.They just claim to give you some rate and end of the day they hold on your account with less exchange rate.
I transferred days back for 86.9 GBP/INR and actual amount credited was in the rate of 85.1 which was disgusting.

Please dont use their service.

I used e-transfer which should take 5 business days. They took 14 days to transfer. This happened couple of times in a row. It is definitely not a better experience to use this service. ICICI used to be better couple of years back when i used to transfer to an ICICI bank in India. Now, transferring to non-ICICI bank just seems to be hassle.

Same Experience for me as well...Dont ever use ICICI money2india service..Complete fraud and unfair business practices. Those call center persons are bunch of trash gives the same information like cut and paste. Basically they are stealing the money for no interest and lock with them for some time. This is their tactics to live with others money. Actually in UNITED STATES this kind of act is protected by FDIC law and Electronic fund transfer act. All we need to find a senator or congress man to take this matter and prosecute then under federal law. No i dont think they are not bide by US laws. Bank of New York is their operational branch for fund transferring services. I think everyone should come up and talk on this. If any one interested just let me know. i like to organize and mobilize resources for this cause. They should bring down to books. I will encourage peoples to update this fraud practices of ICICI in all facebook, twitter and google +. I did this and find lot of peoples in this menace..all we need to organize this peoples and hit them legally.

Hi, Even I'm facing similar experience with the Money2India Europe service. No result in the status after 10 days. Completely useless service and I strongly recommend everybody not to use it.

Rs.10, 000/-remitted to Indian Bank on 10/07/'09 vide M2A05227246 is not yet received

Guys thanks for all comment. Actually I am new in Sweden and looking transfer money through ICICI but I rather go for some other option

Hi,
I have a nordea account in sweden and have been trying to make a transfer for the past 10 days to the correspondence account that icicibank holds with nordea.
As both accounts are nordea i cannot use an international transfer mode so i was told to use a domestic transfer mode . This worked the first time on jan 3rd 2013 and now in march i tried to transfer to the same account it says its not possible to do so.
So i had to transfer the amount to seb and make a domestic transfer from there .
The money is debited from my seb account but still does not show up in my icicibank account and i have urgent postdated checks to make and if they bounce its gonna be a big problem for me . Isn't there any way of solving this matter?
I have written to the nri services and also sent them the debit status from my bank but i haven't received any answer regarding this

I have tried to transfer money 2 time in last 3 weeks and both it came back without any reason. I have sent mails nri@icicibank.com and nri_manager@icicibank.com as well but no response as of now. Very poor service.

Guys Why do you even open accounts with private banks ?! SBI is the best bank, They have many branches in AP and across india which have BIC code. All you need is your 11 digit Unique account number and your money is there on ur account with in 3 days. They have the best exchange rates.

Hi,
I have done transfers to India several times using M2I, and was quiet happy with the service. But, when I tried to transfer it last time the money was credited back to my account and I received a letter from SEB saying that this transfer has to be done using IBAN number. I tried to call customer support today and they informed me that they will charge 400SEK for making an IBAN transfer, although the money is transferred to a local bank. Would it be possible to go to Nordea bank directly and deposit the money in the said account? Are there any chances of restoring the services or, if there are any alternative methods of transferring the money?
Regards,
Ananth

I AGREE, I SHOULD HAVE NOT SENT THE MONEY THROUGH ICICI. IF I DON’T RECEIVE THE SAID AMOUNT BY MONDAY, THIS WOULD BE THE FIRST/LAST TIME I AM SENDING MONEY THROUGH ICICI.

I made a transfer of on May 27 and my account was debited on May 29. But when I track the transfer, it is still in the status of “Money likely to be debited”. It has been two days since the amount has been debited from my account and ICICI claims that it takes 3-5 days for the e-Transfer. Yet it has been over 5 days and I haven’t received the remittance?

I also had the same problem and not yet resolved. I got different Servicenumbers every time and a new person to look into this issue.

@ICICI : Tell me what will you do after I am sending my contact info to care@icicibank.com ?
I have been in touch with HEAD QUALITY SERVICE and they too dont know which way this transfer will work, and more over now there is no reply of my mails from there side since 5 days. MY money which was sent to Nordea as per the said process by Head Quality team of ICICI is neither reached to Indian account nor its returned to my local bank even after 15 days.
Do check SR221340292 and see how the ICICI crooks are working, if this the support of head Quality service then what can be expected form 1st and 2nd level support of ICICI.
//Rohit

any updates the issue

Dear Money2 India,
I transferred the SEK 50K from Sweden SEB to account in India. I entered wrong Trasfer message (M2X11137445) while doing the trasnfer. Then I sent the mail to nri@icicibank.com and called multiple times to ccare and service request number for the same is (SR188408879). When i called to customer care with this SR number they said they have sent back the money to my account and they have given ref number DAG29082011109. When i checked the same with SEB bank here, i got answer that they dont have any information on this. When i called to customer care about this, again they asked me to send a mail to nri. What the hell you people are doing, how many times i need to send a mail and how many times i need to call customer care people about this.
Common you should have the proper complain taking system, so that you can do on priorioty basis. I checked with my Bank SEB, they say that they can't reverse the money, because it is already transferred to ICICI tru Nordea & ICICI is not responding ... So my money is lying in between the banks.
Why the hell you guys do the business...

Same Experience for me as well...Dont ever use ICICI money2india service..Complete fraud and unfair business practices. Those call center persons are bunch of trash gives the same information like cut and paste. Basically they are stealing the money for no interest and lock with them for some time. This is their tactics to live with others money. Actually in UNITED STATES this kind of act is protected by FDIC law and Electronic fund transfer act. All we need to find a senator or congress man to take this matter and prosecute then under federal law. No i dont think they are not bide by US laws. Bank of New York is their operational branch for fund transferring services. I think everyone should come up and talk on this. If any one interested just let me know. i like to organize and mobilize resources for this cause. They should bring down to books. I encourage people to update this fraud practices of ICICI in all facebook, twitter and google +. I did this and find lot of people in this menace..all we need to organize these people and hit them legally.

We did a power transfer for a huge amount and they rejected the transaction and not refunding the money back. We r here working so hard leaving our family behind and these ICICI bank people have no concern about any emergencies we have and just keep our money with them. We have go several service request ids for every time we call they say money will be refunded in 5 days every single time. Those 5 days never show up. Hope my money comes back else am going to report to high level legal authorities in India and US and file a lawsuit and sit for a dharna before ICICI new york till money comes back.
!

I can understand the pain and Agony of the persons who don't have any idea about their money when such things happen.The same thing happened with one of my dearest friend when she tried transferring 20, 000 SEK to her Indian account through Money2India...she has given a wrong code just by one number...Myself along with her roamed around the banks for days together just to know the whereabouts of her money ...these cccare people knowing nothing says write a mail to nri@icicibank.com and we have written hell lot of mails and does these people even care about the NRI customers?...if these people doesn't even care about the concerns of their customers..why the hell they are offering such services...These people even doesn't try to learn to improve their service and I am really pissed off with such a service being prolonged even today ...Really this should be a serious eye opener to these ICICI bank people...either they have to improve their services or shut down their got damn services...

Money2india customer service is One of the junk customer service which i have ever seen. One of my friend also had similar issue for which none of the customer care people provided useful information. Everytime, either they will provide some junk information which is of no use or they will ask us to wait. Phone banking people are dumb and they dont know anything other than the info which displays on their scree. And u dont get replies to the mail. One of the worst service is money2india...its completely junk...

I do agree that ICICI money2india cheats its customers! Switch to remit2india or XOOM.COM. I was using money2india for a while and they take 6 to 7 days to credit the money to the bank. However they withdraw the dollars from your US bank account the very same day! Remit2India is much better and I have not had any issues with them. R2India's exchanges rates are also fair compared to ICICI.

Yes. I am also victim from several years.
They calculate the lowest in the 5 days period of transaction and they use the lowest amount.

Now they introduced rupee transfer which is also fraud.

I am stuck with this as i have setup lot of ACH and other bank details to Money2India.
Some regulations have to happen on this service from all banks.

Hi i had sent money from money2india to andhra bank but bank did not sent and its been a month till now. but they are saying that they had sent to andhra bank and not giving neft transaction.

I had dollars sent twice in the last 2 weeks. Each time they cheated me too. They gave me about 50 paise per dollar less than the lowest shown even on their own website. I kept checking the conversion rates all the time, every single day. Earlier, the dollar's lowest value I had seen on their website was 50.07 and they gave me only 49.59. I wrote an email to them and they just gave me a garbage automated response saying that they convert the dollars after 24 hours of receiving them and that they offered the best rates. This is total crap. Then today again the same thing happened. I sent money exactly 1 week ago and I checked the forex rates on many websites including XE.com and their own money2india.com all the time every day. The lowest that their own website showed was about 50.15 and they gave me 49.71. They are big cheats and there is no way for us to know what rate they'll give.

They came up with the new Express E-Transfer service and I have put in a request at least 10 times for them to enable it on my account. Each time they say that I don't satisfy the criteria for the service but they declined to tell me what the criteria is.

I would say ICICI Bank's Money 2 India is a rogue and cheat service. They are looting everybody. They randomly decide the rates. There is no fixed time when the currency will be converted or what the rate will be. The rates they give are inconsistent even with their own website displayed rates, and usually much lower.