NutraScience reviews and complaints
Nutrascience charged my credit card to the sum of £112-50
Nutrascience charged my credit card to the sum of £112-50pence for a so called fr ee. trial and £9-9o pence for the so called half price shipping
i have tried to contact them via the telephone number they gave to cancel just got automated answer no address to return items tried to stop payments but bank could not do this for some reason so i put a block on my card need to try to contact firm to refund moneys dont hold out much hope reading other letters of complaint.
Company Business Name: NutraScience
Country of complaint: United States
diet plan
£2.49 taken crom account for trial item not received now £75 taken from my account. Despite several e mails no reply from Nutrascience. Now. Concerned having read this web site it is a scam
Company Business Name: nutracience
Country of complaint: United Kingdom
Address: shffield
Website: nutrascience.com
i ordered the free trial aswell for the nutrascience products, it hasnt helped me lose weight. i then had £37.50 and £75.00 taken from my bank account which i was unaware of, this isnt made clear in the trial advert.u have to read all the terms twice to see it.i think its outragous they can do this.please anyone thinking of buying this product DONT BOTHER!
membership Ididn't ask for
Signing up for nutrascience, I was unware of the immediate membership . I wasn't aware or wanted to join them, all I was interested in was trying their product. It is very off putting realising that you have 14days to try it, and after that if you don't cancel with them they feel they have the right to take more money of you . For a start they have no right...
Read full complaint and 1 commenttaking money for more products
I sent for a free trial of these tablets, then cancelled any further shipmentds, I thought within the 30 days specified, but aparently the 30 days was calculated from order date and not as I thought from delivery date. Thus I was a day late cancelling and they took two payments, one of £39.50 and one of £75 the day before I cancelled. I did not realise this until I checked my account two days later. I have now written to them again asking for my money back and so far heard nothing.
Company Business Name: nutrascience
Country of complaint: United Kingdom
Address: newtonards
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not buy their products
I want to raise awareness of the scam of this company.
You get a trial product, however, if you do not cancel the order after a certain period, you will then be debited further amounts.
The scam is that they only deliver the order after the "period" allowed for cancellation, and then your account is aautomatically debited and they add an additional £37.50 on that debit for a product that you did not order (but was hidden in the T&C's)
My issue is that when I did not receive the order I tried there website and it was disabled due to spam ( clearly because of this) and the helpline was constantly busy...
Now I have no recourse
DO NOT buy the product through Nutriscience
Company Business Name: NutraScience
Country of complaint: United States
I don't fall for scams and can usually spot something fishy a mile off, but Nutrascience got me, due to go on Hols. A free trail for 30 days weight losss pills give it a go . Never even took them and on checking my statement £75.00 taken out on 3rd feb and £79.50 on 19th feb . Have only just noticed this and contacted my credit card company straight away ( they are closed) but a a separate team dealing with this recurring payment ! I am not the only one . It's heartbreaking I will contact them tomorrow and hopefully they can help . A sad lesson learnt .
I took part in the trial of ProCleanse in August and on checking my bank statement discovered I had been debited £112.50 on 12 September - when I called today to cancel the autoshipment I was told I had been charged for 3 products. In the pack I received two bottles of tablets and one empty pack of patches. This company needs to be closed down - nowhere does it make clear that you will be charged for 3 items. When I informed them that the pack was empty I was told to obtain a form from Post Office and state that one item was missing and they would investigate the Royal Mail ! The pack arrived undamaged and unopened so therefore how can it possibly be a fault of the Royal Mail. I said this to the customer service adviser and he informed me that this was the process before I could obtain a refund. Another scam on their part. I will do my utmost to advise everyone I possibly can never to deal with this company and am taking action to prevent this happening to other unsuspecting prospective clients. Sick to the back teeth of companies like this and there attitude.
This company offer a free trial of their product where all you pay is £2.49 for P&P. 2 weeks later £75 will go from your bank account or credit card where they neglect to say the trial is for 2 weeks and then you have to pay full price. I have been caught out with this but have had some luck in getting hold of them to cancel my order with them but have had to also cancel my bank card so no further money can be taken. I will not be refunded my £75 and im still not convinced they have actually cancelled my order. They have also said i should return the product to them which I also have to pay for!
I am in a similar position to the above complaints, I have not signed an agreement and have tried all morning to try and stop the money coming out of my account.
How can I get round it please. Days are starting to run out, could I ring my credit card company and ask them to put a stop on it.
Any advice would be helpful.
Thank you
Liz
persistantly taking money from my account unlawfully
did not want diet pills was conned into trying pills on a trial basis
So i did it aswell - stupid me.. But i need to know how to stop the money flow to them.. Please help me out here
Nutrescience diet has taken £150.00 out of my bank account without permission. Has anyone been able to get a refund back from them, ANd if so can they let me know how, I have contacted my bank and they have cancelled my card. And investigating as fraud.
Honestly, any company that offers a deal that runs out 24 after you view their webpage is probably something you should be suspicious about.
I checked back 3 separate times, over the space of two weeks, and guess what? Same offer, same time limit.
Yes they are a bunch of vampiric, money leeching *insert expletive* but you're all a bunch of fools for believing their nonsense, payin for a product with unlikely reviews and not researching it before hand.
If you want to lose weight, stop eatin chips. Get out more. Don't watch sport, play sport!
I have just fallen for this, the products came today and it was only then i saw it mention cancelling the order. when i checked the terms and conditions i saw the £75! i am disgusted, luckily i have cancelled now but like you say still have to pay to send the items back. I will be writting a letter of complaing to them.
Ordered the free sample and then had the £104 taken from my account. emailed them at the address on the bottle but its bounced back. will have to go into my bank now and the tablets didn't work anyway what a scam.
I signed up for a 30 Day FREE Trial, I was then sent some more products and £79 was taken from my Bank Account without Consent! I want to cancel this but don't have any details to achieve this!
I answered a advertisement online for a free trial diet pills only had to pay postage so I thought now they are taking money from my account and leaving me in debt How can I STOP THEM