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The good, the bad, and the ugly - discover what customers are saying about O'Charleys

Welcome to our customer reviews and complaints page for O'Charleys. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with O'Charleys.

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7:47 pm EDT
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O’Charleys by far the worst dinner I’ve ever had! Last Sunday, June 17 I wanted to take my husband out to dinner for father’s day. I had worked all day and wanted to do something special for him and spend time with my family. We decided on O’Charley’s in Decatur Illinos because I have never been there. When we walked in we were surprised to be seated right...

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O'Charleys Bad mini corndogs

We visit Ocharley's weekly or we once did til February 28, 2008 we went and my son who never eats anything but the chicken tenders decided to change up a bit and try the mini corn dogs. He ate some of them and finally just said he didn't want anymore. I not knowing they probably had a bad taste told him he needed to finish his food, but he didn't. So after returning home, he told me his stomach was hurting really bad, , I said go lay down, , on several ocassions he came and said his stomach hurt. So around 2am or 3 am he threw up in bed, , , and then another time before morning. He didn't go to school but wanted something to drink sprite and also threw that up I said what's wrong Keon he said the corn dogs were nasty and made him sick so all the next day his stomach was messed up...I had no way to get him to the doctor til my son got out of school. I took him to his doctor and I told him he was food poisoned and had not been able to keep anything on his stomach since eating the corndogs. and even on my way to the doctor I called O'Charley's and told them that they need to take the corndogs off the shelf or where ever they stored them caused they made my son sick. Well the doctor examined my son and determined he needed to go in the hospital for severe dehydration. The term he also used was gastroenteritis which I found to be medical term for food poisoning. O'charley's continue to call on check on my son. But never admitted any fault, continuing to offer gift certificates, my son never wants to eat there again...And to top it off the doctor ran 100 tests and none was for food poisoning.

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