Peridress.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Peridress.com
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Horrible!
I ordered three dresses from Peridress! When I received the package I was extremely disappointed because items I got looked nothing like the pictures! Dresses were ugly and very poorly made. So I decided to return everything and immediately contacted customer service. So, I sent the dresses back to them, and few weeks later received a message from Peridress. They said that they won't give me my money back, because there was nothing wrong with the dresses! Are you kidding me? I had to take some pictures, but I completely forgot to do that. No words can describe how disgusted I am!
Bad experience
On Nov 23, I ordered a special occasion dress. I received the dress on December 17th. I was very disappointed when I opened the pacakge and saw the dress. The dress didn't even look like the picture on website. On their website, the description of the jacket stated "sheer" and jacket was lined in a satin material that did not even match the dress or come close to it. The dress also stated hand beaded dress; none of the beads used were the same color as the dress, and a lot of sequins were used on it. The dress looks like something I could have gotten at a flea market or consignment shop!
I immediately notified Peridress.com about my disappointment. I was told to upload pictures, and the dress would be repaired at my expense. Once I uploaded the pictures, the story changed. My last response I got was : "I am sorry we can't confirm the lining in the dress exactly same as the picture. You also don't note the color of the beads in your order. So, we just sew the beads matched with the dress. We state most the dresses on our website are not the original designers' dresses but the copies, so the dress you will receive may not be 100% exactly the same as the one in the picture in our FAQ. Our dress price is only 1/10 of the original dress, hope you can kindly understand. We will give you refund 5% if you agree. "
The amount of the refund didn't cover the price of the beads and sequins on dress. I have not received any responses from latest e-mail I sent. I'm out of several hundred dollars and I'm stuck with a dress I'm disappointed with. The dress is not a custom dress, the color selected is available on their website, and so are the sizes. There is no where on the order that allows you to select the color or beads. If it was a "custom" dress, you could specify everything!
I also bought my dress from Peridress. I loved the dress Peridress sent to me. It is well made of good satin fabric. The perfectly cut silhouette is so simple, even more beautiful than the picture on their website. When I placed an order on the select wedding dress, I felt a little bit skeptical about its real quality when reached. As result, it took my breath at the moment of unpacking the express package! Now my friend in the accompany of purchasing the dress was considering her wedding dress also from them, not only for excellent dress quality but also for nice and warm hearted services! We will highly recommend the online dress boutique to all relatives who had wedding plane in the next spring!
Maybe you should tell them your requirements in details. Then then can do as you told. Anyway, I love them. I also will do further business with them.
Hi foxy,
I was ecommended by one of my friends who bought from peridress .
I bought my dress from this site! It's amazing, really detailed, beautifully made! I was worried it would be too small as I gave them my exact measurments but it fits! (I still need someone to lace me into in properly so I can check the size out when it's on correctly)
I also asked for a lace up back instead of a zip, which they have done. My advice to anyone ordering from here is to give them specific information or your own request advance.
I also got a response to every email so I couldn't be happier with Peridress and I will be ordering bridesmaid dresses from here. I love the way it fits and the way it looks! I could not believe that ordering from china could be so great!
I think you would better leave all your special requirements in your order, or you can email them. I believe that they would make the dress as your requirements.
Hello, I am Sabrina from Peridress website.We are sorry to make you unhappy. I think you would better contact us to solve the problem. Customer is always right. Please feel free to let us help you. Thanks.
And I totally recommend our website to everyone. Why spend a big amount of money on your dress when you can get the same thing for all around $200!
Please, please, please do not order from them
Please, please, please do not order from them. I got my dress on Dec 17, 11 and was very disappointed. I regret not visiting this website first, before placing my order. Before ordering, I read the reviews, testimonials and everything. The dress looks cheap, nothing like the picture, and I could have gotten a dress from the flea market or thrift shop that looks better. No response from last e-mail sent; they aren't standing by their word to fix dress for free. I'm out of several hundred dollars and a dress I’m not happy with.
I too agree, BEWARE of Peridress. Their dresses are not what they show on their website and when you try to return you get a total run around. I also agree that those that are posting good things about Peridress are employees of the company! Other wise they would certainly not be looking at complaint boards if they purchased their product and was happy with it! Julie & Riken Customer Advisors of Peridress gave me the run around for weeks. I sent everything they requested and Riken just simple stopped responding to me. And Julie kept requesting more and more pictures stating she could not see them even though I could. Options are to file complaints with the Federal Trade Commission as I have. There are such things as consumer rights especially when you are ordering online. Hopefully if more people file complaints with the FTC then maybe they will be shut down!
Hello, everyone. I have a wedding dress from Peridress on June the sixth, but my wedding day has been fixed on the August the sixteenth! The time for dress making was not ample itself, so I was a little anxious! I told the situation to the Peridress service advisors and got their fully understand! So nice they were of relaxing me by a promise of 40 days to complete! In result I accepted the dress on July the twenty sixth! Besides, I found it was so beautiful which is exactly as in the picture! And a perfect fit! I love it! My wedding was held in success as planned! It made happiest! Really great thanks to Peridress! I will recommend Peridress to all of my friends.
My friend recommend Peridress to me. So I also purchase my wedding dress from Peridress. I am very satisfied with the dress. They made and sent it to me after promised days! It looks amazing! Very good fabric and exquisite seaming handwork! I am in love with it! Thanks for Peridress’s dress and their best price! I also will recommend Peridress to all of my friends.
Hello, I also have purchased my wedding dress from Peridress. The dress arrived in time. I love it so much! It is great for such a price! My neighbor who was a seamstress was impressed about the work on my dress! I am so happy! They also have give me a 5% coupon code. I'd like to share it with all of you. The 5% coupon code is p002rm356d. You can use it when you place the order from Peridress.
It seems that the quality is ok, I also got my dress from Peridress web site. It arrived on time and the quality is very good. I recommend this web site to all. Cheers.
Yes. Peridress is really a excellent website. I have had my wedding dress from them. It came in time. And the dress is in high quality. I am very satisfied with it. Thank you, Peirdress.
Wow, it looks good. I also purchase some child clothes from their Perimart website. Very fast. I love them. Good luck.
Thank you for the photo. It does look great and I'm happy for you!
I also have purchased my wedding dress from peridress. I just want to say Peridress is really a good website.
I normally don't leave comments after making an internet purchase, but I have to let other brides know how amazing and wonderful wedding dress it is! When I found it on their website I could not believe my luck. I was searching the internet looking for something similar, when I found Peridress. I was a little bit of nervous about purchasing such an important item on the internet, but after the express package came here! My dress arrived one week early and created to my exact specifications! Thanks for all of their help and making it possible for me to have the dress of dreams I will recommend them to any of my friends which get married in the future.
Show my dress here.
If you are all so happy with your dresses, why are you posting on "complain boards"? I understand going to wedding websites but why would you Google complaint? Anyway, it's easy to spot a fake comment... Can we see some photos happy ladies?
not legit!
Long story short - bought all my bridesmaid dresses from here because they were $3 cheaper than the other online shop we looked at. Huge mistake! What peridress doesn't tell you is that they a) are in china, and b) are not authorized to sell any of the products they have on their site. When I received the dresses and saw they didn't look like the picture, AND didn't look like the color swatch that I got from Mori Lee. After calling around a few places (they all knew who peridress was), it became obvious that I bought from the wrong place. One retailer even pointed out that when you google this website, there are tons of negative reviews on their quality, color and service.
The complaint has been investigated and resolved to the customer’s satisfaction.
Anyone know of good place to order from
Just, don't. I ordered my wedding dress from them and they spun all this crap on me telling me that i would get it days after my wedding, then weeks after it.I flipped and got my money back but i didn't get the money I spent on shipping even though it never made it to the boat? I'd burn the place down If i knew were it was. That's how angry I was. Go figure.
Hi, again
I am sorry that I also don't know where can I find the fabric and color and others information about the dress ? Do I need to contact them ? How ? Is there anyway I can check the detail by myself ?
Thanks.
Hello,
I want to purchase my wedding dress on line. I find Peridress. When I want to choose the size, I am confused by the size. Did you purchase anyone from this website？ What is the size they use? UK size ? US size ? or others ?
Help!
I orderd two dresses from this webb site one has arrived and the quality is very poor also when i orderd i was asked what date was the dresses were needed for the first dress arrived 1week to late the other one i needed for a wedding on april 29th i am still waiting for i had to pay in advance over £250.00 pounds please can you help.
I ordered a dress in Feb 2011, I was to receive the dress on April 30, 2011 well I am still waiting, I sent 6 e-mails and no response, I was able to dispute the charges but now I have to find Another dress, but I do not trust buying on the internet any more.
i ordered my wedding gown and brides made dress 3 months ago, as of yesterday my briesmade gown arrived not the same as the picture but can be used i have been on and off with emails and online chat with this company forr the last 2 and a half months and still cant get a simple answer (is my gown going to be here on time?) the answer is no its not my wedding is this weekend i put all faith in this company to have it here in time but its not they asked for more time on the wedding gown 4 times i should have thought something was wrong all i can say is that this company does not do what they say they can and please please please DO NOT BUY FROM THEM YOU WILL REGRET IT!
I would not be surprised if Peridress and Prseitz are different names for the same company. Experiences of both companies appear to be very similar and they are both based in China, which I don't think is a coincidence. It would also appear that the majority of people defending them on here are actually employees of the company, the main give away being the poor English which was the same in all correspondence I had with Prseitz. Do not use either of these websites!
DO NOT EVER ORDER FROM THIS PLACE! I ordered a dress from here, (the bride wanted us to). My original price was $89 and I have spent $170 so far on it and it needs to be fixed! I am a bigger girl and ordered a dress 2 sizes bigger (additional $25). Came in and it was too small in the waist and huge on the chest! The zipper is not in the middle but off to the right! Ribbon not attached and the ribbon that is attached, is crooked and is cut off in the front! $50 shipping fee and $25 COD! I am VERY upset about this! The wedding is in less than 2 months and now I have to order another dress from a Bridal Store!
Thanks everyone. I've been looking at ordering my wedding dress from peridress. I didn't realise they were from china. I will avoid this company like the plague and just use my local shops. Once again, thank you.
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