Platinum Rewards reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Platinum Rewards
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"Expired vacation package"
These people call me, generally once a day but sometimes more, with a recorded message asking me to hold on the line to talk to a person about receiving a vacation package or being removed from the list. But in order to do so, they want more information, starting with my name; the phone number is not enough for them to remove me. They admit that the call...
Read full review of Platinum RewardsNot a complaint
I can say that there WERE come employees working for Platinum Rewards that were shady employees. Trying to say that they are working for the credit card company but I can say that in the past couple of months Platinum has done everything they can do to get those people out of there. You will never hear someone calling from Platinum saying that they are calling FROM the credit card company. The opening line is usually "Hello Bob..Hi Bob this is Billy calling from Platinum Rewards IN REGARDS to your Visa ending in 1234. The reason for my call is because you have made some purchases in the recent past which has qualified you as a active consumer and for that your gonna be receiving some gifts. The gift are from companies that are offering risk free trials for their programs they are offering. In order for you to get charged anything you must listen to a verbal contract and agree to everything they say about shipping and handling which is billed that day and monthly membership fees that would apply if you don't call and cancel during the trial period. You must AGREE to these things in order for the order to be processed. It is ABSOLUTELY IMPOSSIBLE for you to be charged for something if you don't say yes. Hanging up while they are reading doesn't help either if you have already said yes to something they were already reading. SO IF YOU HEAR SOMEONE READING TO YOU REALLY FAST AND YOU HEAR PRICES OR NUMBERS..THE SMART THING TO DO WOULD BE TO ASK WHILE ON THAT RECORDED LINE WHICH THEY INFORM YOU THAT YOU ARE IN THE BEGINNING HOW MUCH YOU ARE BEING CHARGED. THEY CAN PRETTY MUCH SAY WHATEVER THEY WANT TO YOU BEFORE THE RECORDING BUT THE WHOLE POINT OF THE RECORDING IS FOR YOU TO UNDERSTAND WHAT YOU ARE GETTING INTO AND TO PROTECT THEM. ANY QUESTION YOU ASK MUST BE ANSWERED TRUTHFULLY. SO PAY ATTENTION! Any questions you have for them would be better asked during the "Customer Protection Statement." People on this website are making this and other companies out to be scams and yes they may say some things that are a stretch of the truth in the beginning but what salesman doesn't but when you go in that back office to sign that contract you read over everything right?! Well this is the same thing..they can't blatantly lie to you in the beginning of the phone call and if they do they get fired and when it comes to the verbal contract its the same as a written contract and if you are worried about anything that's going on you should ask questions. A lot of the programs that these companies send out are good programs that can actually save you some money if you are a frequent and impulse buyer. In order for these companies to have your information you HAVE to buy something which is usually something that is an impulse buy and that's why these companies are profitable because people who have said yes before will say yes again. Even people who have been sold certain gifts and programs 5 months prior will say yes again to another set of gifts and programs.
The complaint has been investigated and resolved to the customer’s satisfaction.
Harassing Phone Calls
I have been continuously harassed by this company. They call me multiple times every week, and sometimes several times a day. Phone calls range from 6AM to 10PM. I continuously ask them to take me off of their call list, I have even threatened reporting them to the Better Business Bureau or suing them if they continued to call and harass me.
All of the phone calls are conducted in the same manner. They call and ask, “Is this Bob” Then they say we have your credit card on file ending in “XXXX.” Then they ask me if I would like to be sent a “$100 walmart gift card or gas voucher for free as part of a rewards program for my credit card (that I never joined).” I say “No, absolutely not, I don’t know how you got my credit card information but you need to remove me from you call list.”
This conversation has occurred somewhere around 10 times with the company. I beg them to stop calling me and finally, I received a letter in the mail from a magazine company stating that I have been subscribed for $45/month subscription to four magazines.
I called the magazine company only to find out that Platinum Rewards had given them my information and signed me up for a magazine subscription! They had already charged my credit card $5 without permission and planned to charge an additional $45/month. I demanded that they remove from the mailing list as I did not order any sort of magazine, refund my money, and remove me from the system to which they supposedly complied. I have yet to see if the charges will appear on next month’s credit card statement.
I continue to get harassing calls from this company. The number they are calling me from is [protected]. Here is a forum that I found online of people complaining about the exact same experience with this company:
http://www.complaintsboard.com/bycompany/platinum-rewards-a23167.html
This is a despicable company and I have no power to stop them, I am asking kindly that someone at the FCC office please help me and others that are being harassed and extorted by this organization. I would be happy to help your investigation and please feel free to call or email me at any time with additional questions or for more details.
Thank you very much,
Bob
This is the letter that I wrote to FCC, contact the FCC, Better Business Bureau and the Florida US Attorney General if you are experiencing a similar problem.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am going thru same "hell". Got phone call from Visa Card last nite asking me if I authorized the charged and said I would investigate, only to find out they have signed me up for ispeedway.com's internet "make money from website" and they had charged $9.95 for shipping me info, which Plat. Rewards said to tear up all info when the package came and keep the gift cards for the harrassing phone calls as their way to help mitigate the many phone calls and harrassment I had gone thru. He said that off record he was telling me to tear them up but he certainly wasn't suppose to do that. If I activated the info he was sending (which he told me to tear up), it would be very expensive: just to tear that info up and use cards.
I looked up ispeed.com today and found many posts that it was scam as well. I called them and was told they would have to review the phone call and call them next Monday. I asked for a cancellation confirmation for any further charges and they gave it to me. I told them I saw they had many complaints on their Meza, AZ BBB and they said they knew it and were working on straightening all this out now. Even tho they told me they could do nothing about the $9.95 I was charged for shipping (for something I have never receieved), as they were only contracted to Platinum Rewards to make their marketing calls, I told them if they contracted them, then in my opinin, they were responsible for the $9.95 charge. The call was duplicitous as they never once mentioned ispeedway.com, nor, after my many times questioning them that there were to be no charges for these cards and this guy held himself to be a Visa Platinum Rewards Card Supervisor for over 15 years and that they were located in BOA Bldg, Tampa, FL and he gave me a cell phone # to contact him personally (which no one answers other than standard Verizon "sorry, no one available to answer" and the phone line goes dead. He gave me his secretary's # and extension which belongs to some other company, called Convergex and they say they are brokerage firm and never heard of Platinum Rewards. I've read some horrific things which may come after this first charge which will be $99 per month and $69 thereafter.
I'm really fed up.
Harassing phonecalls
The person who called tried to tell me that they were from the rewards part of my credit card. when i explained that my credit card did not have a rewards program, they turned hostile.
SULLIVAN, DANIEL
4128 VIA MIRADA
SARASOTA FL 34238
BULLOCK, MARK
9040 WILLOWBROOK CIRCLE
BRADENTON FL 34212
The case file cited below relates to a civil -- not a criminal -- investigation. The existence of an investigation does not constitute proof of any violation of law.
Case Number: L06-3-1157
Subject of investigation:
RCA Credit Services, LLC.; Rick Lee Crosby, Jr.; Legalcredit.com, LLC.; Marketingwebtraffic.com, Inc.; Taylor Street Partners, Corp.; Justin Mosely; Rebecca Geiger.
Subject's address:
12360 66th Street, Suite Z Largo, FL 33773
Subject's business:
Credit Repair Business
Allegation or issue being investigated:
Consumers sign up for materials from LEGALCREDIT.COM to teach them how to repair credit. In actuality, LEGALCREDIT.COM then refers consumers to RCA Credit which directs them to apply for an EIN. Consumers then are to use the 9-digit EIN as a Social Security Number when applying for credit. RCA credit reports up to 15 years of fictitious great credit on the EIN to the traditional credit bureaus, enabling the party applying for credit can hide his/her true credit history. Deceptive name RCA Credit which confuses consumers and credit bureaus into believing this is a legitimate credit company, since at one time there was a legitimate RCA Credit. Also, company facilitates "credit piggybacking, " whereby they arrange for persons with good credit to list persons with bad credit as "authorized users" on their credit cards, when in fact the consumers with bad credit have no access to the accounts. This scheme inflates the credit scores of the persons with bad credit. It also appears that the subject has, for a fee to consumers, reported fictitious credit lines to credit reporting agencies. Taylor Street is also involved in marketing seasoned trade lines to persons with poor credit, which accomplishes the same purpose.
AG unit handling case:
Economic Crimes Division in Tampa, Florida
contact here
View contact information for Tampa. Bill mccollum
SUEING
This company has broken several guidlines that the better business burea will pursue on a legal level. If I had there address I would call that states attorney general and file a lawsuit. If you have this company's address or any extra info that might help please contact me. It is considered harassment for the company to be making phone calls befor 9 am or after 9pm in any state. But they dont have to legaly stop calling until you submit a letter to there company iin writing. Please help me find their address so I can pursue this further.
i knew where they at. message me in my Gmail Backspace2201@gmail.com, so we can talk privately.
PLATINUM REWARDS
101 I DRIVE
SACRAMENTO, CA. 94582
THAT IS THEIR ADDRESS
Platinum Rewards company is just the front name, the said company that offers $100 rewards that you can use at diffrent stores like walmart and target has different rooms nationwide in US, Peru, Indonesia and Philippines, I've been once an employee of one room in PH for several months, without knowing what job i've entered for, so with my concience i quit the job and transfer to diffrent legit Call centers. They are still operating in ph, their address was at this location ESI compound, Yakal St. San Antonio Vil. Makati City, the Owner is Andrew Vergara
They keep calling for someone named Marilyn. We keep telling them they have the wrong number! I lied once and said I was her and finally got a supervisor but it did no good. Still calling 2 -4 times a day.
This company keeps calling even though I have asked to be put on their do not call list and have advised them that I am on a do not call list. No number comes up on caller ID. They say they are called Platinum Rewards and are based in Clearwater Florida.
I hate receiving the telemarketing calls constantly on my cell phone. . There should be laws preventing the repetitive calling. I had one company calling me 16 times over 2 days. The majority of them hang up when I answer but if I let it go as a missed call, and call it back it says your number has been selected for telemarketing... to be removed press 1 and give 72 hours for your number to be removed. Then they call from another D**n phone number with the same scheme.
@ osbjmg: they DO have your card number Noticing in earlier comments from a couple years ago that the following companies (Leisure Time Travel and Smart Shopper Savings...) are listed as being affiliated with "platinum rewards" I have never heard of platinum rewards and maybe that's an old company name but currently they are listed as a corporation called Synergy Ltd based in Malta. About 6 months ago they were listed as Mediaflo Ltd based in London. They may or may not be the same as the harassing phone callers, but they definitely scam you into agreeing to sign up for a trial membership which you can cancel in 30 days and then sign you up for more than one without disclosing that they are doing so. This is so when you cancel the first one, you dont know about the other existing until you see the 29.85 on your bank account. Then when you do find out about it they will cancel that membership but refuse to refund your money even though you did not use the service website or the membership number they assigned.
The Bigger question to me is WHAT web partners are selling/ sharing the credit card information as I never give out any information over the phone and in this case they called and had the number already.
I am thinking the telemarketers who make the harassing phone calls may be related or may be some new scheme which people are exploiting auto dialers and just trying to see what numbers are real people so they can sell the listings to more telemarketers. Something has to be done to stop all of these people from intruding into our lives. If you call me and I answer the phone state your business and if I dont want it LEAVE ME THE F*** alone from that point on.
They have been calling me as well! I have been getting 1 to 4 calls a day for the last two weeks! I have the names they give and I have gone as far as to have the card they are calling about cancelled! This doesn't seem to slow them down! I am really sick of this! And I sure have some things to say to them if I get the chance! I am sick of being harassed! I always got the calls as unknown number until today when they called. It was a number out of Ontario, Canada! WTF?
To anyone believing the plants in this forum saying platinum is not a scam: don't. I haven't been unfortunate enough to have them charge me or in any way hurt my credit/identity, but they are not allowed to call cell phones and not allowed to call a number on a do-not-call registry.
Why would a legitimate company call me and never leave messages?
Why would a legitimate company hang up as soon as I politely decline the offer?
Why would a legitimate company continue to call after I have repeatedly told them to never call my number again?
Why would a legitimate company scare you into paying attention by acting like they have your credit card number?
I'm going to chalk this one up to "Somewhere someone is going to stop this, and until then, I'm going to put them on hold and take up as much time as possible. When I come back from my break, I'll proceed to just yell at them to feel better at the situation." It's either that or "Buddy the elf, what's your favorite color?"
If this company is legitimate, then why won't they tell me where they're located? Why do they hang up when you start talking? Why can't they tell me what they're services are? They've called and THREATENED me before. A guy said, "If you hang up on me again, I'm going to call you all night [censored]." UNACCEPTABLE. I'm outraged. These calls have woken me up on weekend mornings.
PLATINUM 1 is not a scam. I have worked for the company and they are completely legitamate. They do not tell you anything untruthful when they call you and do send out everything they say they are going to. The only way you could have not received your products is if the deal gets kicked in the quality control department and it is usually the representatives fault for not reading the verification word for word and they even call the customers back and re-record to ensure the products get to you. They have an amazing management team and would never scam anyone. each rep has a state issued marketing licenses and if they were not legit the rep could be fined which never happens because they are all amazing at what they do. Its obvious none of you have worked for the company. Its a great place to work and an amazing program they offer.
Harassing calls
These people on a average call 4-7 times a day telling me that since my credit card ending in XXX has been in good standing I have selected to receive a $200.00 shopping spree and a gas voucher worth $75.00 and all they need is to charge my credit card for $1.00 for shipping and handling, And that they would be sending some papers for me to review and had...
Read full review of Platinum Rewards and 7 commentsOn going calls all hours
These people keep calling telling me because I have kept my visa in good standing I have earned a shopping spree worth $200.00 through some place called world net or something like that also I will receive a 75.oo gas certificate and all i have to do is let them charge my visa 1.00 for mailing and review some paper work and i can cancel that at any time. I keep telling them no thank you and they don't listen. I average at leats 3-5 calls a day starting at 7 am and ending some where around 10:15pm.
I have been told "we will keep calling" and they have! Most of these girls I can't understand there english and are flat out rude and love to argue. When is this going to end?
I WOULD SINCERELY LIKE TO SUE THE CRAP OUT OF THEM!
The complaint has been investigated and resolved to the customer’s satisfaction.
hey i figured these people out just tell them you need thier company info and that you need them to hang on so you can research them they get very antsy then if you take more than 30 seconds they hang up on you lol
Incorporated by Adam Rothman, Anthony George, Platinum I' Marketing Group, ... Anthony George represents Platinum ARE the owners of Platinum 1 Marketing group, David Rodeigez, is manager, run the entire operation, it based right in
SULLIVAN, DANIEL
4128 VIA MIRADA
SARASOTA FL 34238
BULLOCK, MARK
9040 WILLOWBROOK CIRCLE
BRADENTON FL 34212
business:axis platinum
rick crosby rca credit manager in charge in phillipines
Attorney general florida :Bill Mcollumn contact him
Marriott and US Air are great companies for a super traveler such as myself, by the way. I probably shouldn't have mentioned them by name in relation to harassment from Platinum Rewards. But, if there is a correlation, then it is what is is...
(Please dont give my email out) Platinum Rewards keeps calling me and somehow they know the last four of my credit card, my cell number, and my name. How? I have told them several times to stop calling my cell. "Lisa" was the last one a few days ago. Now I am getting hangup calls from [protected] and [protected]. Do other people notice this correlation? Anyway, I must have purchased something from somewhere and they sold my info to these jack-###. I would like to know who. I use US Airlines a lot, and Marriott hotels, who both have my info. If I ever find out either one of these is selling my info, then that will be the last buck they ever see from me. I submitt this info to help in finding out who is behind this. I take great care in trying to limit my exposure to hacks. I'm curious how these jerks got to me.
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