Premier Bathrooms reviews and complaints

My mother invested in a walk in bath tub. I believe the seller just wanted to make a sale and really didn't care if the tub was suitable for this client. The tub is nice and works well for everyone except the intended user.

The door for the tub is too small for my mother to get through and it opens into the tub. Now tell me if, she gets into the tub and something happens, how does she or any one else get her out.

I am reading through the installers check list--now he has checked yes for all of the following---

- the slide bar and grab bars are not in the proper place for her

- he did walk her through the door--and when she had to squeeze through--he told her it was just hard because she had clothes on----sorry but he just didn't want to start over with another tub--he just wanted to get the job done--and who cares if it works for her RIGHT?

we have been trying to get ahold of the consultant--with no luck

we are tired of people taking advantage and if we don't see any results from this complaint--then I will personally advertise my dissatisfaction as loudly as I can.

A sales rep went to my parents home and sold them the "Hydrotherapy" bathtub. They are 83 years old and have 3 vacuums from prior RIP OFF SALESMEN. They know older persons want the best for their spouse, and play upon this. My Dad obviously would buy the world for my mother and this salesman took advantage of his
devotion to her. He sold my parents this bathtub - and the bill wass $17, 000! - for a TUB! and they had to employ a certified Electrician to do the hook ups as this was not included. What TUB could possibly be worth $17, 000!1 This Company is making a killing from the Elderly. They sold the Tub on the Friday and they were there to install on the Monday Morning - so not even enough time to stop it! I am IRATE over this SCANDALOUS behaviour and would NOT recommend this Compnay to anyone potentially thinking of buying a tub like these.
M. Skinner - daughter of "ripped off"

I bought a tub from these frauds based on the word of the salesman, after he'd measured my bathroom. He told me that his tub was 2 inches bigger than the one I had, inside, and the same outside. As it turned out, the tub was the same size outside diameter and three inches less outside diameter. I would have had to remodel my bathroom to install it. I had the old tub taken out, trusting the salesman, and then learned the truth. I now have a tub in my garage that I can't use. I contacted Premier and after sending an installer out that lied and said the old tub had never been taken out, they graciously offered to refund 1/2 of my money. They get the tub of course. I turned them down flat and went to see an attorney. He said his fees would probably run $10, 000 with no satisfaction promised. Not only is Premier a crooked company, the law is skewed to favor these crooks over honest people. I would, of course, never do any business with Premier but recommend against anyone doing business with them.

After doing much research. It seems that my father, 73 years old, is not the only person who has been scammed and ripped off by premier bathrooms!

My father had a sales person come out to his house regarding the purchase of a bathtub on 8 Jul 2008. He gave them a deposit of $5, 300. A few days later he called to cancel the product. He was told that too much time had elapsed and that no money would be refunded.

When my father looked at the contract, the sales person dated it 8 May 2008 instead of 8 Jul 2008! My father called the salesperson and recorded the phone call. He told the person he was recording the phone call and spoke with him dating his contract incorrectly. He asked him how could his contract be dated 8 May 08 when he didn't even come to my father's house until 8 Jul 2008! His credit card receipt verified that!

The salesperson admitted the error and told my father that his money should be refunded. After many phone calls, just like every one else there were excuses, threats about a lawyer, and refusal to give my father back ANY of his $5, 300!

He was not refunded ANY money. They took $5, 300 from him and he got nothing! I recommend NO ONE do business with this company!