puppies234 reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about puppies234
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liars!
I had a horrible experience with this company. I bought a Pomeranian she is now about to turn 3. I love her to death. I bought this Pomeranian because they claimed that her parents were 5 pounds each i live in a apartment and i didn't want a dog bigger then 10 pounds. Well my Pomeranian look as big as a fox she is 20 pounds... The only explanation i can think of is that they lied about her parents weight or even breed. When i first got my dog she was sick and had diarrhea also my poor dog seem like she was abused, she was scared of the broom or mop every time i had to clean the house. She would run with terror and bark at it non stop. My dog is a healthy and stabled dog now. I wouldn't recommend for people to buy puppies from this website. They are cruel, rude and all they care about is the money, they don't care about the conditions of the puppies
The complaint has been investigated and resolved to the customer’s satisfaction.
My New Puppy 9-4-2011
Hello,
My name is Asha and I recenty recieved my puppy from puppies234. I was in the market for a new puppy and fell in LOVE with a Yorkiepoo on the site. I knew then that he was the puppy for me. I sent all emails and text and never spoke to a live person (which was cool) they were very quick on their feet and seemed very professional. I was sent a email and told a time. They delivered my puppy right to my door on Sunday 9-4-2011. This was my B-day gift from my BF and Brother. My delivery time was 6:30pm. I recieved a call at 6:15pm that said they were 10 min's away. About 15 min they pulled right up to my door. A young lady got out of a van and handed me the puppy and told me he was a whiner. She also said that he was eating good and needed a bath. That night he started to cough, which right them I knew it was a kennel cough from all the things I heard and researched. A day later he had blood in his stool. This is when i became concerned. The only thing was he was so active and playful. He ate drank and was happy to be with me. On today 9-7-2011 I took him to the vet. They said he was dehydrated and had a pariside in his belly that was easy to clear cause puppies bounce back fast. Outside of the welness plan with bandfield. I spend 160.00 to get my baby well. The Meds and all start tonight so I will see how fast it kicks in. Over all he is vvery healthy the vet said. SO...with all this being said this site is 50/50 to me. I do not think they take care of there puppies as they should and I do think it is a puppy mill. However I did not have to spend alot of money to get my baby well. So i say if you can save a puppy and have a little money to do so. DO SO...I dont support anyone doing bad things to puppies but if we save the ones that are in shelters getting taken care of well why not get one that needs a little more help...Sorry but I wont trade my Do'Ja for nothing in the world...FYI...He sleeps all night till 7am and he is so happy to have a real family. I searched for someone to give me a one on one talk about their puppy from this site and only 1 person responded if you need a full out review please feel free to email me at x0x0.[protected]@gmail.com
The complaint has been investigated and resolved to the customer’s satisfaction.
got wrong puppy
My daughter selected a female puppy that was listed on puppies234 website. I called the # on the website & the "rude" person on the other end texted me the email address of the breeder. I emailed the breeder enquiring about the puppy. He told me "she" was still available & that I should call the number on the website so that I can be scheduled for the next delivery which was that following saturday. The puppy, Goldie, was in Ohio & I am in Mass. The breeder & myself emailed back & forth about 4 times. Pleasant and direct emails. Saturday came & I got "a" puppy. It wasn't till about 45mins after the puppy was delivered that I realized I was delivered the wrong puppy. The puppy was a male. I called the delivery company & explained the mix-up. She told me I'd have to contact the breeder because that was indeed the puppy they handed over for delivery. I emailed the breeder that same night. He replied the following morning & asked if I was sure because people often say they got "one thing for another and they were wrong". I told him I was sure this was a male dog. He went on to tell me there was a lady from buffalo at his home who went to pick up a puppy from the same liter, "maxx". The lady showed interest in my puppy & proceeded to play with both puppies. According to the breeder, Myron Yoder, him and his wife Mary were duped by this lady. By this point the emails turned rude and nasty when I asked his to fix the mix-up. He told me I had the option to return the puppy, to Ohio, and he will refund me for "the puppy" not delivery. He also told me if I decide ti keep Maxx, I can change the "sex and name" on the health record because he was not going to send me any papers, like I had requested in one of my emails. It was heartbreaking and confusing for my daughter which I explained to him & he told me he doesn't care about my daughters feelings and I need to teach her that life is full of people that make mistakes. Maxx is a great puppy but not what I paid for and now I am stuck with him because even if I get him to send me another puppy, I do not trust him. I also called the number on the website and the, once again, rude and uninterested lady on the other end was of no help. Puppies234 is a PUPPY MILL. These people are horrible and in a million years I would not recommend them to anyone. I am going to contact authorities and try to this from happening to others
The complaint has been investigated and resolved to the customer’s satisfaction.
Weird web site.
Don't pick on Zach. Boo hoo.
Hey Zach you have over 1, 000 remarks to complaints no life huh?
sick puppy
I order my puppy online I paid 175 and 285 for delivery puppy arrived saturday morning she seemed to be a ok they said that she had just eaten she was very still and very, very small when they gave her to me she just laid in my arms so as the day went by she played a little with her toys but when it came down to feeding her she would not eat the food they...
Read full review of puppies234 and 10 commentspuppy
I purchased a puppy from the website puppies234 and my puppy was delivered to my on 3/7/11/ and I signed a contract saying that there was a one yr. pet guarntee on any genetic problems that needed to be corrected. My puppy has dew claws which at his vet check my vet said that was a genetic birth defect and they need to be surgically removed.Now I contacted the breeder and he said to send him back. I have had the puppy for three wks and love him and don't want to send him back so I took the contract to a lawyer and he said how the contract is worded the breeded is stating they would correct the problem and he won't. BEWARE THEY ARE BACKYARD BREEDERS I am filing suite because these animals are living things not just a way to make a quick buck.
The complaint has been investigated and resolved to the customer’s satisfaction.
same here with the dew claws...not to mention when we got our puppy her claws were so long and curled under.
Disease
I purchased a [censored]zu puppy from puppies234.com in December 2010 as a Christmas gift for my children. When she arrived on our doorstep Sunday, December 19th we immediately fell in love with her. The breeder delivering her to us said that the puppy would be lethargic because of the long travel time. That night our puppy did not eat and was not having normal bowel movements. The breeder told us to feed her cold cuts and give her her medicine if she had diarrhea. This process of not eating, lethargy, and abnormal bowel movements continued on Monday and Tuesday. Tuesday I took her to the vet and our puppy was diagnosed with a prolapsed rectum and had to be rushed to the animal hospital immediately. My vet said that this type of disease shows up at 5 weeks old. We received our puppy at age 9 weeks so it was apparent that she had had this disease for at least 4 weeks before her delivery to us. I had to euthenize my puppy that Tuesday night, December 21st: just 72 hours after having her in our hands and in our hearts. 72 hours. After contacting the breeder and suffering through numerous rude phone calls and email exchanges with her she refused to refund anything but the price of the puppy, NOT the vet bills. We had the puppy for 72 HOURS! Puppies234.com is a puppy mill. They give sick puppies away to families and to children just for them to be ripped away. It is disgusting, heartbreaking, nauseating, and enraging. If you are looking for a sick puppy to die only 72 hours after you receive it, then puppies234.com is perfect for you! If that's not your cup of tea, then DO NOT GO ANYWHERE NEAR PUPPIES234.COM!
The complaint has been investigated and resolved to the customer’s satisfaction.
puppies234.com promotes a group of puppy mills in Holmes County, Ohio and Lancaster PA. These are Amish puppy mills at their absolute worst. These people, absolutely without conscience will ship sick puppies with no regard for any dogs you may already have in your home. Sara and Joe Miller, one of the puppy mill breeders on the site, regularly have four or five different breeds of pups up for sale yet say they are the average home breeder. Diana Colella, the site operator, is an absolute sleaze. The delivery people are knowingly transporting carloads of sick animals. Very professional. These people prey on the average Joe looking to buy a pup and pretend to be legitimate breeders. They are Amish puppy mill operators at their worst. Another "miller" Brian and Tanya Troyer say they have about 12 dogs. Evidently they are not sure. They really don't seem to be sure about how many children they have either? Very confused. STAY AWAY FROM THIS SITE. BEWARE, THEY ARE NOTHING MORE THAN SLEAZY PUPPY MILLERS
i have comments that are good and bad about this website but i fell in love with one of the pups and its very hard to decide if i should buy one from here, i can not afford puppies from the pet stores.
Check out bbb, kinZua puppies aka puppies234.com 4784 rt 59, Lewis run, pa, 16738 owned and run by Diana Colella and Steve Colella RATED AN F from a-f, and if you have problem nothing a small civil suit can't handle and if they don't show u win and if they don't pay than there goes the business as well as the problem. Make it so no one else falls victim to a scam.
AS FOR MY PUPPY HE IS DOING VERY WELL!
THE PERSON WHO SOLD THE DOG.DIANA COLELLA 4361RTE 59 LEWIS RUN PA 16738 GAVE ALL INFORMATION TO ATTORNEY GENERAL. SAVE ALL E MAIL THEY WILL SEND YOU A FORM TO FILL OUT. GOOD LUCK!
address is BUREAU OF CONSUMER PROTECTION 1001 STATE STREET, SUITE 1009 ERIE PENNSYLVANIA 16501 #[protected]
people get in contack with attorney general you will get some of your money back. [protected] call them and explain what happend.asap. tell them about puppies 234.com
I did some research on Puppies234 before I purchased my Puppy. The complaints are more about the rudeness of the operator more then anything. The same person keeps commenting on every complaint keeping the thread going, offering nothing but snide remarks to those that have actually purchased. I called Puppies234 on 1/3/10, left a message and my call was returned in 20 minutes. I was told about the process and placed the order for a Toy Fox Terrier. Within minutes the picture of the Puppy was off the website and I was to be called that Friday with a pickup time. Just as promised the call came and Heather would be delivering the Puppy at 11:00 P.M. That day we were belted with 10 inches of snow and we thought for sure that this Puppy was not going to make it on time. Sure enough the knock came at the door around 11:15 P.M. Heather had driven to upstate New York in that blizzard. The Puppy was clean, alert and as cute as can be. I was given food, vitamins and care instructions. I signed the required paper work and asked Heather if she wanted a drink or a cup of coffee, she declined as she had 1 more Puppy to deliver and she did not want to be late, so I gathered some soda's and snacks gave her a tip and off she went. The Puppy did not eat the first night other then a few sips of water, he was tired from his trip and needed time to adjust, we just held him and took him outside a few times which he took too right away. The next day he was playful, alert and responsive. Now after having him for week he's the sweetest little thing. The price was right, service amazing, wonderful little Puppy. These are not toys but animals and there is always that chance that it may get sick. We knew this going into it. I feel bad for your loss and I know your children must have been heartbroken. That must have been so hard for all of you at Christmas time. I just wanted to post this as my experience was a good one and I would use this website again. In all fairness those who have not purchased through Puppies234 need not post ridiculous comments, one guy on here had commented on over 600 complaints in less then a few months!
what is wrong with you idiots.why buy, while thousands of dogs are dieing everyday.wake up ###s.
sold sick puppy
RUDE, NASTY, HORRIBLE People and they DO NOT and WILL NOT REFUND for sick puppies (not for any reason), they blame you for the puppy being sick. They are extremely rude, nasty and heartless people.
We purchased a puppy from puppies234, that was very sick and under weight. He ended up hospitalized 3 days after we received him. When we contacted them that same night, they were very rude, nasty and blamed us for the puppy being sick, they chastised us for where we lived and why the vet bills were so high. We sent all the proper paper work and contacted them immediately and still all we received was nasty rude emails, stating, consider your self notified ! their will be no refund, it was your fault the puppy got sick.
We believe these people are nothing but brokers for puppy mills. Please buy from a reputable breeder or adopt. This was a horrible experience for us, we are pet people and it broke our heart to see this puppy so sick. We are just glad that he is starting to come around and is with us rather than them ! We will never purchase from them again!
The complaint has been investigated and resolved to the customer’s satisfaction.
HOW MANY TIMES HAVE YOU PEOPLE HEARD OF PUPPY MILLS AND TO STAY AWAY.ITS ###S LIKE YOU WHO ARE KEEPING THESE MONEY HUNGRY ###S IN BUSINESS
i love my new puppy
I have to admit the first day called the woman who answered was a little cold, but i understand how i long day of answer phone calls can be. I was interested in an adorable puppy and she told me i should read pages 2-4 before wanting to purchase a puppy do i did so. I did get to call back the same day so i called the next hoping he was still for sell and he was the woman was very sweet and nice. Everyone i spoke to was very sweet and nice. I got my puppy on Saturday and he was everything i wanted in a puppy sweet loving adorable and healthy. I would recommend there website to my friends and family. Thank you puppies234:]
The complaint has been investigated and resolved to the customer’s satisfaction.
DEELAND
NOT AT ALL
I THINK ALL OF YOU PEOPLE THAT ARE SAYING RUDE THING ABOUT PUPPIES234 HAVE NOTHING ELSE TO DO AND YOU ARE RUDE AND DISRESPECTFUL FOR BAD MOUTHNG ABOUT THEM THAT IS RUDE! DEE WAS NICE TO ME AND I WOULD HAVE TO SAY YOU ARE CALLING HER HOME WHERE SHE HAS TO MULTITASK EVERYTHING LIKE THE PHONECALLS KIDS LAUNDRY DOGS ETC...DO YOU UNDERSTAND?I DO BECUSE I DO THE SAME THING...DEE IF YOU ARE READING THIS I DO HAVE TO SAY I RESPECT YOU SCREW THESE RUDE PEOPLE ON HERE OH BY THE WAY I AM EXCITED FOR CHARLIE THANKYOU
I am thinking about purchasing a pomeranian from this site.. just wondering if anyone else has purchased one and what your experience has been like, thank you.
I received a 10 weeks old yorkiepoo from puppies234, She said he would be dropped off Sunday at 2pm, Yes! she came at 215pm. And was not rude or nasty. She had a couple more deliveries to make. But I donot regret one bit of purchasing my puppy from them. He didnt eat, and had loose stool, and did not drink... BUT! IF YOU READ THEIR WEBSITE YOU WOULD KNOW WHAT TO DO! Thats what the syringe, cottage cheese, pedialyte is for.. I took him to the vet a week later .. OMG! COMPLETELY HEALTHY PUPPY. So if you wear your heart on your shoulders and cannot take people talking to you rude because you probably asked stupid questions when you called or didnt read the info on the website IM SORRY FOR YOU! CAUSE... I LOVE MY DEAR MOJO>>>>thankyou puppies234...
GREATFUL OWNER IN JERSEY CITY
Rude-OMG!
The pople that pick up calls for puppies234 are rude! I was genuinely interested in purchasing a dof from them and while the lady was too busy to meet my needs as a customer as far as askign questions about the dogs to be sure that the ocmpany if legit she hung up on me. I was very polite to this lady which pissed me of even more. I was asking questions and she laughed. The aduacity. She had no social skills and I pray for the animals in their care.
The complaint has been investigated and resolved to the customer’s satisfaction.
Some person, never got their name, was very rude to me also. They even threatened to post online that I was a puppy killer if I gave a complaint on them. Their email is greenhamyorkie@gmail.com. Be careful. I'm not saying not to buy from them, but be careful. This person especially is very shady. I couldn't believe how they conducted business. I have all the emails that this person sent me.
PLEASE CALL THE ATTORNEY GENERAL YOU WILL BE HELP.DO NOT LET THIS WOMEN GET WAY WITH SELLING SICK DOGS .I LEFT ALL INFORMATION ON THIS SITE...
dee
I want everybody to know if u want a wonderful puppy call dee dont be scared she won't bite, as a matter of fact you'll find out she's awsome. I called right a 10:oo what dog i was interested in, she CALLED LATER WHEN SHE HAD MORE TIME 300 CALLS LATER was kind and understanding, set up date and time puppy was delivered within 10 min. of time frame bingo, great puppy. My whole family is happy and loves SWEETPEA, Thanks, 234 Scott
The complaint has been investigated and resolved to the customer’s satisfaction.
I love them alot and want the correct website so I can purchase another dog threw them thank you
what is the website I bought a dog from there before 5 yrs ago but the website is nothing like it use to be it keeps bringing me to other websites I loved them and my dog is still with me happy and healthy so if you know the correct website please sent it to me at roxieramos1168@yahoo.com thank you for your time
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These people have taken there harassment of me to a criminal level and I need help.
I contacted them to buy a pup but never did. Now they have gotten someone to also claim I harassed them and they claimed that I called them hundreds of time so I caused them to have there 800 number turned off. Of course this is all false but I can't figure out why they have gone off on me. Does anyone have any proof of there phone being turned off or if
it woud be possible for me to call them hundreds of times a day considering they supposebly get hundreds of calls a day. Any help of info would be greatly appreciated. This would be in 2011. Contact me at yellow2023@comcast.net
HELP THESE PUPPIES!
so true got a puppie in march just in time or she probrably be dead. 2 days after she was very very sick with kennel cough which required emergent antibiotic injection and 2 weeks of meds. more money! She also has a hernia and it needs to be removed...more money. on her paper it says chihuaha/maltese...vets say she is not part maltese and now i dont know. the delivery and all went well but it was scary thinking she was going to die and now for her health we need to know what her mix is and no response!