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The good, the bad, and the ugly - discover what customers are saying about Pure Skin Solutions

Welcome to our customer reviews and complaints page for Pure Skin Solutions. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Pure Skin Solutions.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Pure Skin Solutions's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

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R
10:26 am EST

Pure Skin Solutions Billing scam

i was stupid and ordered a trial kit with only cost being $4.99 for shipping charges. That is how trick you into ordering the trial kit. I never received the kit an was billed $5.99 from EYEFANTASTIQUE and another $5.99 from PURESKIN. I never received the "free trial" items.

They will start billing you after the 14 days free trail period.

I was shocked when I checked my credit card statement on line and found out that they have billed me S$89.97 from PURESKIN and $89.95 from EYEFANTASTIQUE without my consent and knowledge. They have actually stored our credit card information when we first ordered the trail kit and abuse it as a form of authorization for them to take our money.
Don't fall into their scamming methods, they are out to con our money.

I spent over an hour and one-half on the phone with "Cassie and Elizabeth" they offered me free stuff, future cancellation, and a 35% refund. I refused their offer and told them I would contact my credit card company, BBB, and Facebook and hung up. Within a minute, they called me and offered me a full refund. WAIT, IT GETS BETTER, when I checked my credit card online, there was NO REFUND, but a charge for $*89.97 for SKINADVANCE.

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C
9:22 am EST

Pure Skin Solutions Scamming Organisation

Only pay US$4.99 for shipping charges only that is how trick you into ordering the trial kit.
They will start billing you after the 14 days free trail period. I was shocked when I checked my credit card statement on line and found out that they have billed me S$133.90 without my consent and knowledge. They have actually stored our credit card information when we first ordered the trail kit and abuse it as a form of authorisation for them to take our money.
Don't fall into their scamming methods, they are out to con our money.

Read full review of Pure Skin Solutions and 4 comments
Update by clairis
Jan 20, 2015 11:38 am EST

This company is a scamming organisation. Their advertisement said only pay 4.99 for shipping charges only for the trial kit.
They will store your credit card information from the day you order the trial kit and after 14 days they will start billing you without your knowledge and consent. They claim that this is an on going membership programme. There was no terms and condition attached when you ordered the trail kit. I was shocked when I checked my credit card statement on line to find out they have billed me S$137.95 which is the conversion of US$99.99. Please don't fall into their scamming methods.

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Marty Anne Brown
US
Nov 14, 2018 4:45 pm EST

I ordered a free sample and was charged $155.05.. You will be notified asap from the authorities, with whom I have contacted...You best get this rectified or your going to feel the wrath of the government of Canada..You are crooks that the law will catch up with so be aware...

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Marty Anne Brown
US
Nov 09, 2016 9:08 pm EST

You better get this rectified asap... The long arm of the law awaits...

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Mark O'Donnell
US
Apr 02, 2016 11:00 am EDT

Same problem too. Did you get your money back?

J
J
Judy Corra
US
Nov 30, 2015 3:13 pm EST

I've had same problem.

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