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The good, the bad, and the ugly - discover what customers are saying about Realypay.com

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On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Realypay.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

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J
11:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Realypay.com Never recieve what I have order

I have order a watche in a internet site called www.bergwatches.org. the 3 of march 2013. Ii have pay via Realypay 97.63 $.
I receive from the china sender office that the watch is to the custom office in Zurich Switzerland from the 28 of march 2013.
Today the 8 of march I don't receive the watch. I have asked to bergwatches what happen. And also tray to contact Realypay.com
Iit was impossible to joint.

So I think that the two" actors" bergwatches and the payment Realypay are like a Mafia !
And on internet we cannot joint their site they are disappear.

Jacques Berney
Sagnes 3
2022 Bevaix

Switzerland

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Owz
Swansea, GB
Jan 23, 2014 7:19 am EST

I ordered shoes on the 17/12/2013 month later I received them only to find that they were the wrong size . The size I ordered was woman's 7 and had men's 8 not happy that there is nothing on the invoice on how to sent them back . I paid through realypay .com which I didn't know was a third party I have emailed Christmas cheaptimberlandboots .com in which I have had no reply

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shakirat rabiu
Walsall, GB
Jul 22, 2013 4:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi. I had ordered an item since July 2nd and i have receiven't it since now, almost a month. Thank you.

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milangarments
Santa Ana, US
Jun 17, 2013 4:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi.
I had ordered 2 items are ( product # LV026, LV1090 ) The Money your company was charged on June/6/2013 but i've just received 1 ( LV026).
How about another item ( LV1090), when it'll be delivery to me.?

Thank you.

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M
11:01 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Realypay.com payment

I ordered some Thomas Sabo jewelry, after reading their terms ans conditions I knew that they would not be real products. I cancell within 10 mins. When I applied for refund after sending several emails which most of them were returned by the postmaster, I was told that they would take 8% from my refundl, but no mention of this in their terms and conditions. I have just checked my bank account and see that I have received my refund less the 8%, which I totally object to this. I thought the products were just cheaper because they were coming from America. I this company's rules and conditions should be looked at. I have an email that says that the order would take between 6-72 hours to process so why the deduction after only 10 minutes.

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Francesca gilb
IT
Mar 06, 2013 4:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Please can somebody can inform how can I contact Realypay payment office?
it is more then couple of moth that i am waiting for refund Transaction number 12271118408100233I .

please let me know how to contact realypay and what to do to have back my money

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Francesca gilb
IT
Feb 23, 2013 4:16 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I bought a Moncler on monclershop, and paid soon by raelypay transiction. After few days moncler contacts me to tell that they couldn't send me my moncler, so I asked to refund me, and they have done it on 7 th dec 2012. they said, you will received your money on your credit card. Now, 22 th feb 2013, I haven't yet received my money on my credit card. It is that possible, is there any problem may you want other details to send me money?freencexa from Italy

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Hassan Farsi
Glenside, US
Feb 07, 2013 2:48 pm EST

I order watch to REALYaAY .com, I received watch from china unfortunately it was not working . I want to return the watch is expensive than watch please let me know how to return it to some place in USA May name Hassan Farsi

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Ruth Ward
Buxton, GB
Jan 09, 2013 11:58 am EST

I
too was scammed by them. Ordered Ugg Boots and then realised they were a fake site. Taken my money and I will never see any boots, fake or otherwise. Cancelled my card and my Bank are trying to get the money back
Ruth Ward

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P
5:37 am EDT
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Purchased shoes online from Kicks Express. Money was taken from my account by Realpay.com that day. kicks Express emailed to say the style was out of stock so I asked for a refund, which they said they would arrange. I have sent numerous emails to Crystal of Realpay.com who says to be patient and wait for refund. It is now 60 days+ and no refund. My...

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T
5:09 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

On 3/25/12 an order for two pair of nikes at nikefreerunbox.com totaling $169.04 was placed. A third party, realypay.com processed the payment. Realypay.com sent me a customer support link, [protected]@realypay.com to review my order. I had been asking for tracking info and instead I got a message saying my order was not in stock. The policy for...

Read full review of Realypay.com and 44 comments

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