Resorts Condos Management reviews and complaints

Was contacted by this company saying they had someone who wanted to buy our timeshare. All we needed to do was send them $1498.00 and when the title cleared we would close on the sale. This was 12/01/09 and as of today 06/22/10 we have not received any money. Also the phone is now no longer in service. This is not the first company we have been scammed by but their sales pitch actually sounded real and we trusted them. Well, needless to say I don't think there is any company out there that can be trusted.

On October 2, 2009 I was contacted by Jeff Montgomery from Resorts Condos Management. Jeff verified my name and that I had a timeshare for sale at South Lake Tahoe Resorts. I confirmed this was true and he said they had a potential buyer for my timeshare was I interested in selling. I confirmed yes and he took down some information about the timeshare (weeks owned, # bedrooms etc). He said he would contact the interested buyer and get back to me if they wanted to make an offer. He called me back a half hour later and said the buyer wanted my timeshare and was offering $14, 000 for it. I said I would take the offer and he said they would get the paper work going immediately and they would charge $1, 498 as a processing fee to do the paper for the sale. He asked me specifics about my information and when he asked for my credit card number I told him I wouldn’t give it out to a solicited call. He gave me his contact information [protected] ext 178 and said I could call him back. I called him back and knowing I had his name and number I gave him my credit card number. He said that I would be receiving a call from someone in their verification dept to walk me through the closing paper work.
About a half hour later Bryan (he wouldn’t give me his last name) from their verification Dept called me and walked me through the next steps and what timeline to closing. I told him I didn’t have the title and he said it didn’t matter they would be getting all the paper directly from South Lake Tahoe Resorts to process the sale. He told me the buyer had a confirmed deposit of $7, 500 and the confirmation number for the deposit was TA6795427961. He told me they would contact South Tahoe and verify my ownership and get the remaining information they needed. He also said I would be receiving the closing paperwork for the sale in a few days. Once I signed the paperwork and returned it they would process the downpayment and send it to me, the remaining balance would be paid at closing
A few days later I received the paperwork. The paperwork they wanted me to sign granted permission to register my property on their website and make the information I provide available to interested buyers.
I immediately became suspicious and went on line and found out they have been running scams like this with multiple timeshare owners. Their previous company “Summit Resorts Marketing” has 18 reports filed on /link removed/ they all had the exact same story. I also found the same results on this site for Resorts Condos Management (formerly Summit Resorts Marketing). Upon finding this out I called credit card company to report what happened I was instructed I would be getting this paper work and in the mean time contact the company and see if I could get a refund.
I called three times and left messages for the rep Jeff Montgomery to please call me back which he never did. I called a fourth time and finally got the customer service Manager on the phone (Justin Attelle [protected] ext 106). I told him the paper work I was sent was not what I’d been told I was receiving and I wasn’t going to sign a form basically authorizing them to market my timeshare. He said they couldn’t process the sale unless I signed the paperwork, I responded I would sign the paper work they told me I would be receiving which was the closing paperwork on a confirmed sale. I told him about my findings online of all the customers who had filed complaints about his company and he responded those were due to some bad sales reps they’ve have since fired and they have since cleaned up their act. He also said that out of the thousands of sales they’ve completed only having 20 filings wasn’t bad at all. He said they have a B- rating with the Better Business Bureau, I’ve checked and they aren’t registered with the BBB. I again reiterated what I told him previously, I wouldn’t sign the paperwork sent to me so I’d like to cancel the transaction and simply get my money back. He said he look into it and would get back to me. I asked him if he had my number which he said he did and then put me on hold for a couple minutes and then hung up on me. I called him back and got a voicemail and asked to be called back since he had hung up on me. I called again the next day and left messages with both Jeff Montgomery and Justin Attelle, I still have not heard from either. This company is blatantly deceiving people and running a scam, I can’t believe what they are doing is legal. I strongly encourage you to google them to get additional information.
Here is some additional information about their two companies. Resorts Condos Management is associated with an address that Summit Resort Marketing, L.L.C., used. Summit Resort Marketing lists its address as 6236 Kings Pointe Parkway Suite 7, Orlando, Florida, on its Florida Department of State filing (Fla. Doc. No. L08000109088, filed November 25, 2008). A Florida corporation named "Jams Management of Central Florida, Inc." is the company behind Resorts Condos Management. Jams Management of Central Florida was created on March 5, 2009 (Fla. Doc. No. P09000020761). Jams Management of Central Florida, registered the name "Resorts Condos Management" on July 15, 2009 (Fla. Doc. No. G090000135119). Summit Resort Marketing has since closed their Florida location and the phones been disconnected. Please go to /link removed/ and search both company names for additional customer complaints about both these companies.
Final update my credit card company has reversed the charges and I’ve received my money back. DO NOT DO BUSINESS WITH THIS COMPANY!

I was going through some tuff times money wise and just couldnt afford the mantnice fees anymore soo when gary jonson called me and told me ha had an offer for my resort i was like finally i had been trying to sell it for a couple years now. well i was kinda confused by the whole process but gary walked me through it step by step and in only 90 days i got my certified cashiers check for over 65 K!i would tell any one i kno to let them sell your propertie fpr you its fast easy and the make sure you get top dollar for it..

The above address may or not be the one that is or not for Resorts Condos. The Irving, Tx 320 Decker Dr #100 is where the orginal paperwork came through. David Brewer called us the last of May saying he had a weding planner that would buy out timeshare for 20, 500. We bit. Guess what! He got 1508 of our money. He kept giving us the run around about Westgate not processing paperwork to a wrong signature of the future owner on the contract. He said that money was sitting in escrow just waiting the final sale. I have talked to his boss, David Mann, and have not gotten any results. Customer service puts me on hold or leaves their answering machine on. David Mann does the same thing. These are not the people to be doing business with. Please warn.