Select Platinum Credit reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Select Platinum Credit
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Unauthorized Charge
I have just found this website and unfortunatly I find I am not alone in this quest. I too have been taken for $49.99 and after numorous phone calls to this "ANSWERING" service, much to my dismay just this morning I have faxed a letter from my bank (which they had requested on my last phone call of last saturday) stating that no, in fact, the money has not been redeposited into my account. After the fax went thru I called to make sure that they had received it and got a recording. It says that they are no longer doing business with SPC due to non-payment. The recording states that the company, SPC, should be contacted directly @ [protected] and that the actual owner is Steve Decker and his home number is [protected]. The recording also states that this company has illegally ripped-off millions of dollars (as if we didn't know this already). I am contacting my local police as well as the BBB.
This all started back in August with my first refund date of Sept 13 and then every day since there have been phone calls to them. Don't know what else to do but will continue to watch this site.
The complaint has been investigated and resolved to the customer’s satisfaction.
fraud , theft, deceptive practice
anyone who wants to help get these low lifes please email me so i can start my list. $49.99 is alot to rip us off for. lets stop them now... [protected]@verizon.net
The complaint has been investigated and resolved to the customer’s satisfaction.
When I was billed for this, I was frightened that they would go back into my account and steal more money from me. I called my bank to see what I can do with my situation; they suggested that I try calling the company first because closing my bank account will be a big hassle to me. I called them up, they cancelled the membership that I did not know I was enrolled with and even got a confirmation for that. For the money that was taken out of my account, they said that it would return in my account by 3-5 business days. So I waited to see if that will happen, and true enough, it did return in my account. Although they took money from me, they would properly assist you in returning the money back.
I noticed a $49.98 debit from my account in which I had not authorized. I never signed up for this crap and they were not one of the companies that I did apply for a loan with and I did not authorize the charge. But they told me that they have my signature on file which I know I gave, and that it’s a valid charge. So I called this foundation called CAF (Consumer Advocacy) and reported this to them and also did that with BBB. Whether or not it’s valid, I will never be this dumb again or give any one my bank info ever. I think there’s something fishy with the way they operate so I wanna make sure that just in case this is a scam, I’ve already notified the authorities. One stupid mistake and my $49.98 is gone!
Unauthorized Bank Drafts
I went online to find a payday loan and found a few websites stating they could find me a loan. I signed up and gave my information expecting to get a loan. what i got in return was a service fee for select platinum credit card for 49.99 putting my account in the negative. I called the company and they stated that i did sign up for it and it was in their terms and conditions. For anyone that had this happen to them as well, their are things you should know! For one it is a deceptive practice for a company to add any additional charges that are not clearly stated and hidden within the terms and conditions. As well as if a box is already checked authorizing this and you do not notice you will still get charged and will not be able to do anything about it because it makes it look as if you approved this transaction. These types of company's have a legal way to fraud the public consumer. For an example look up "IDS GRANTS" or "GRANTS FOR YOU NOW" Or "IN DEEP SERVICES" This is a company that has already been shut down by the federal trade commision for the same deceptive practices . Select platinum credit works under a different billing company so when you call they will not give you their actual company name. The elusive company representatives will also give you a fake name and when asked to speak to a manager they will tell you that they are not available or that they are the manager in wich they are actually not. If this happens to you contact your attorney general, The better business bureau, and the federal trade commission to help close down these company's that are thriving in todays falling economy. I Did Not Authorize This Transaction And Got Or Hacked Personal Information To Gain Access Of My Bank To Collect These Funds By Paper Draft. I Did Not Know Until I Saw My Bank Account Which Left Me Over Drawn. The Bank Refunded Overdraft Charges. But Cannot Refund The 49.99 Lost. And Over Drafted Which Created A Cascade Of Over Draws Until I Caught It And Notified Bank. Those Were Returned By Bank Except For The 49.99. The Peoples Name Is Steve And Bridget Decker Out Of North Carolina. Need Money Back And Have Them Pay Restitution To Those Who Got Ripped Off.
I was applying for a loan online a few days back. Saw 1 site and gave my information. Next Thing I knew, a check was written to Ana Capa Solutions, which will be the first time that I heard this company. Luckily, there was a number listed on the check to contact the company so I did and spoke to a representative to resolve this concern. They did everything that needs to be done and gave me the money that was also withdrawn from my account which amounted to $49.98.
I applied for an advance online because I really needed the money and I signed up for a website I thought had good credentials. 3 days after my bank calls me telling me that I was overdrawn because of a $49.98 charge. I did not anticipate this charge, so I called them up to get my money back. They gave me some confirmation number and told me that the money THEY CHARGED will be returned by 3-5 business days but they can’t refund the overdraft fee. Okay, so guys when you get this kind of problem you can call your bank and ask for a one time courtesy credit and just tell them that the company that charged you refunded your money. Make sure that you have your confirmation numbers and transaction numbers so they can verify or something.
This is freaking pitiful that this company is just able to take money out of people’s bank accounts without permission. I just happened to look at my bank statement and noticed that 49.99 were stolen from my account. When I called (of course I couldn't understand anything she said) that lady told me it was for a membership (which I didn't approve). Then she told me that it would be refunded within 5 business days. Then I told them that I wanted my refund sent to me in the mail but they said that that can only happen if my bank account is closed. I think that is a bunch of bull. These people are on a spree!
Fraud
Here is the U.S. PHONE NUMBER for SELECT PLATINUM CREDIT: [protected]. I finally tricked an operator in Manilla into giving me this number by pretending to be an irate 5/3 Bank President. The number actually works and is for the "Escalations" Department in Delaware. I spoke to "Cedric" the first time and he hung up on me after a minute. I called back and spoke to "Rain" 5 minutes later who hung up on me after 2 minutes. I called back again 30 minutes later and "Rain" picked up again! This call room is apparently MUCH smaller than the one in Manilla. I tried calling back to "chat" and waste their time like they wasted mine (I had to close my bank account and contact all my auto-withdrawal companies and give them the new bank info) but I only get a recording after 4 rings. Nonetheless, CALL [protected] and get more information. By the way, BLOCK YOUR NUMBER (*67) as every time you call the 877 Manilla number YOU ARE BEING RECORDED! You can verify this by asking the person that picks up the phone. Also, one operator read me my phone number! Since then I block my calls to both call centers. Good luck and let's get these BA$TARD$!
I posted some US numbers about 2 hours ago that might help: [protected] AND [protected]. I just got the 702 number and it is a direct line to "Rain". She is in Delaware. This is an actual person in the United States! Bug the he! out of her!
I posted some US numbers about 2 hours ago that might help: [protected] AND [protected]. I just got the 702 number and it is a direct line to "Rain". She is in Delaware. This is an actual person in the United States! Bug the he! out of her!
I posted some US numbers about 2 hours ago that might help: [protected] AND [protected]. I just got the 702 number and it is a direct line to "Rain". She is in Delaware. This is an actual person in the United States! Bug the he! out of her!
I did not authorize these people to take out of my account. I will be following up with my bank as well to track these crooks down and figure out where they are operating from. I live on a fixed income and the fact that I have to close my account is ### to stop these scammers.
I too am a victim of the Select Platinum Scam. Not exactly sure how they got my information but when they stated that I had given my permission and that they had my verbal approval as well as my electronic signature. However when I went to the site that supposedly contained that information it was blank.
My financial institution provided me with a number [protected]) to contact Select Platinum but that turned out to be nothing but a Call Center in Manila Phillipines. When I contacted them they said that they would refund my money but that it would take 5-10 business days to do so. I objected but was told that that was their process. When I asked to speak to a manager I was told that they were unavailable each time that I called. After several calls they gave me what they called a Transaction Number and a Check Number to give to my financial institution's ACH Department to track down my money because according to their system they had already refunded my money. My financial institution said they could not use that information and that I would need the Trace Number, Amount, Date, and Bank the deposit was coming from. I then called back to get the proper information but was told they did not have that information to provide and that my refund should be in my account by Sep 20, 2010. To no surprise there was no deposit. I then went to my financial institution to dispute the charge and received a copy of the electronic check made out to Select Platinum but deposited in the account of Belfort Capital Ventures, I Googled them and found the following address and phone number: 350 S Center Street, Reno, NV [protected]-1144. The phone is answered by a machine that gives you a myriad of choices however I was unable to contact a person.
What I did, and suggest that anyone that has fallen victim to this scheme do, is to file a complaint with their local police department, get a copy of the report and take it to their financial institution to dispute the charge and also file a complaint with the Federal Trade Commission and the Federal Communications Commission.
This company attacked us too. It took the $49.99 on the first day and then $34.19 under another name a second day. I have started a fraud report but the bank has no way of stopping them short of closing my account. I am waiting for them to do an investigation and to reimburse my account. I may have to close the account which will be a real headache, since we have most of our legitimate bills go through the account. This is not fair and there needs to be a way to stop this. We all work hard for our money and we should not have to worry about some low life scammers.
I got taken by this company. A couple of months ago we were shopping for loans. You have to fill out their applications even to get any information from them. We decided not to do business with any of the payday loans out there because the interest wasn't worth it. Then the charges started to occurring to our bank account. When I called the company, they insisted that we signed up for a membership. Refused to refund us the $49.99 but would be more then happy to cancel our membership that we didn't want to begin with and refund us the 19.95 they had just taken out. I've seen that others have been taken by this company. I called my bank right away and filed a fraud complaint against them. Now I have to file a police report against this company and get a signed affidavit, close my account and open a new one so that my bank can go after them to get my money back. Lesson learned, an expensive one but learned. So if you have been taken by this company as well, get a hold of your bank, file a police report against them. It's the only way to get them to stop ripping people off.
i had the same problem i had my bank reverse charges and the company sent mea email saying i cancelled my membership but cant get my money back so i wrote my attorney general gave them the information including their address they was stupid enough to give me
I FEEL YOUR PAIN THIS JUST HAPPENED TO ME ALSO IT LOOKS LIKE THIS HAS GONE ON FOR SOMETIME! WONDER WHEN THE AUTHORITIES OR THE BANKING SYSTEM IS GOING TO SHUT THESE GUYS DOWN. IT'S SO IN YOUR FACE HA HA I TOOK YOUR MONEY WHAT ARE YOU GOING TO DO ABOUT IT, THAT IT SEEMS SOMETHING WOULD OF HAPPENED BY NOW! NEED A PAYDAY LOAN GO LOCAL OR DONT GO AT ALL.
Hello I am Julie,
I can not believe that this has happened to so many people including myself. I went to my bank today to file fraud charges. Yes I filled out an application for a payday loan about a week and a half ago, but I did not signup for Select Platinum Credit. I do not even know who they are. I did not want to call them because I know that I never gave them permission to steal $49.99 out of my account. So finally I called and yes they sent my blood pressure up by telling me that they have my signature and the transaction was authorized, so I asked them to please prove it to me and of course they could not. Someone needs to shut them down. We all need to write to the BBB. The Attorney General already ran them out of North Carolina and they are aware that this company is still stealing from people. I do believe that it is just a matter of time before they are prosucuted or banned from forcing their product onto others without their knowledge. One last thing I did not get an email from this company about their product. They only sent me a cancellation notice. SOME ATTORNEY PLEASE HELP US DO THEY HAVE A WEBSITE SO THAT WE CAN VIEW THIS PRODUCT THAT WE DID NOT AGREE TO PAY FOR
Here is my email toppy3.1@juno.com
This also has happened to me. Everytime I would check on the refund, I was told it was issued. Finally, after about 45 days of waiting for the $49.99, I had my bank present it as fraud. NOW, after almost a month has gone by, I have started receiving threatening phone calls claiming to be a Dept of Law Investigation, indicating I am being charged with all kinds of fraud and crazy yelling/screaming with a very thick, indian accent. It is scary. I know it's a scam, them coming after me to claim I owe them $5000 or $2985. They make up numbers every time they call. I am wondering if there is a relationship with this "auto" withdrwasl Select Platimun Credit - I never even got a payday loan. Much like all of you, I had been researching. This is crazyness and somehow needs to be stopped.
Cherry Management did something that really enraged me. They withdrew $49.98 out of my account and even had a check written to them. How dare they do that? I called the company since they have a number written on the check. I spoke to an Asian agent I believe, due to the distinct English. I asked who cherry management is and why was there a withdrawal. They explained to me that they are only third party and cherry management is also a third party for a merchant that really billed me. Guess I don’t want to know more
I too was a victim of this unauthorized withdrawal from my checking account. They will inform you that an authorization was made with either a voice or digital signature with the use of a mouse. I don't remember doing anything like that so I called their customer service and ask to cancel whatever this is and ask for my money back. They cancelled and refunded my money back. Thank God.
SCAM! FRAUD!
These people are so fake. I can't believe it. The other day I tried to apply for a loan online and I just kept getting the ring around on all the sites so I gave up, unfortunately after I inputted all my information. Big mistake huh? Well 3 days later, today, I'm overdrafted in the whole 50 bucks. An unknown 49.99 charge + an overdraft fee. WTF? So I look up my bank statement online. Some "Select Platinum Credit" on an electronic check which I have never written any type of check. I call the place up and 1st they took forever to get my info up... She kept screwing up my name and my email and stuff, finally gets my info and doesn't tell me what the charge for and says they will cancel my account. I say I need my money back and she says I will get it in 7-10 business days... Well what about my overdraft fee? I'm thinking. As I was talking to her I was looking up all the other complaints about them and I say let me talk to a manager or supervisor and she tells me they don't have any. Who doesn't have a supervisor?! Then she tells me not to use profanity cuz I said "you guys just like to screw people". Lol. I went OFF on her. This is so ridiculous. But anyhow, my bank is reimbursing me the 49.99 and luckily my overdraft fee too but they are suggesting I close my account and make a new one. I really don't want to but I'm afraid they will charge me again. Ugh, I still haven't decided. This is so inconvenient and such bull. I don't appreciate being charged for things I didn't officially authorize let alone I STILL don't know what the hell the charge was for in the first place!
I know from now on to be even more careful with my info... I think I will invest in a prepaid credit card for online stuff. ;-)
Dynamic Online Solutions withdrew $49.98 from my checking account without authorization as written in the check they made. When I called them, I realized they were not a lender, I immediately hung up. A few days later, the money was withdrawn from my account. I talked to a person at the company and she promised that I would receive a refund for my money. I will be waiting for that.
I was debited by this company for $49.98. I called their customer service and cancelled this membership for me and processed a refund. 2 weeks have passed I haven’t received my money yet so I called them back and they gave me a transaction number and the check number that I could go ahead and check with the ACH of my bank. I called my bank and my bank told me that it will be posted.
I asked for refund two weeks ago when I noticed that someone was taking money from my account without me knowing. But then I never received my refund within 5 business days. I am very upset because they promised me my refund. They lady I spoke with insisted that the refund process was canceled because the charge didn’t go through due to insufficient funds from my account. They asked me to check with the bank and so I did and the bank gave me my money back. This is really fishy and I’ve read a lot of complaints about them. They should really be reported to the authorities and be stopped because they are just stealing from more and more people! I already called the police, the attorney-general, BBB and CAF to get these guys. Look for a BBB in your area and call them too, CAF’s number is [protected]. This is a nonprofit organization that can help us. Tell them that you’re a victim of this scammer and tell them how much you’ve been charged and all other information they need to stop these guys.
I posted some US numbers about 2 hours ago that might help: [protected] AND [protected]. I just got the 702 number and it is a direct line to "Rain". She is in Delaware. This is an actual person in the United States! Bug the he! out of her!
Go to classaction.com and file for the lawyer to contact you. I have contacted thehing them. They are watching this page. Everyone, we all need to band together to make this person pay for all of the issues he is causing.
Got my money back!!
I got my money back by filling a forgery affadavit with my bank. They reversed the $49.99 check and also reimbursed me an overdraft fee I incurred as a result of Select Platinum Credit depleting my account. I had called Select Platinum Credit and talked to a "John" and was told that they would cancel my "membership" and refund my money in ten days. They also sent me an email to that effect. Well...ten days was too long to hold my money since it was obtained illegally and I didn't trust this company to do what they said they would do. So I went ahead and filed my forgery affadavit and let the bank deal with them. I hope all the banks get together and prosecute them for this theft!
The complaint has been investigated and resolved to the customer’s satisfaction.
I was shocked to see two charges of $49.98 on my checking account coming from some company unknown to me. I immediately called their company to get this resolved. They helped me with all the charges on my account and refunded my money back to me within 2 weeks time. They explained to me how this happened that it was a system glitch and this will never happen again. Actually, it was supposed to be just one charge for enrollment to this membership that I accepted when I applied for a loan online.
I also got my money back but it was through waiting for them to refund my money. I called customer service back then since I really don't have any idea on what to do about that unauthorized charge on my account.
Just realized that these same people have scammed me and my husband. We hvae never heard of them and yes they charged us 49.99 illegally also. Who the hell are these people they have overdraft our account as well. We dont have 50 bucks to just throw away. We will be filing charges and calling the Better Business Bureau. This is some ###!
this company also drafted 49.99 out of my acct UNATHORIZED therefore ILLEGALLY! I immediately called my bank, had the acct. suspended for no outgoing transactions, had my remaining money transferred to another new acct. i called the company spoke to "Harvey" and went O-F-F on his tail. I received both a confirmation # for cancellation of the "membership" as well as processing of the refund with 2 emails to back it up. The next day my husbands acct. was charged 49.99 from the same company! Needless to say I called back and was told yes my membership had been cancelled and the refund was being processed. THEN the guy tells me that it was pending on their end. I said "how the hell is it pending when its been taken out of my acct?! The check was written the 23rd taken out of my acct the 26th and youre telling me it will be pending in your system until the 6th of the next month and after that it will be 7-10 days before I receive my money? So basically a month?!" I called him every name in the book but a sweet child of God told him he was probably going to Hell for working for that company, I told him I was glad I had already called my bank and I was going to let my bank deal with you S.O.B.s. I called my bank BACK (who by the way has been extremely helpful) and they assured me they were doing everything. I will be receiving a credit from the bank back during the investigation that I'm positive will be found in my favor. Platinum Credit is ridiculous!
unautnorized taking money from my bank account
Took $49.99 from my checking account. I did not authorize this withdrawal. The bank gave me a phone number which I called and no matter how many times I call this number the same guy, who is very hard to understand, answers the phone. Says his name is John. I just called them again. They start with a recording telling their business hours. They close at 4:30 but I pressed the number in anyway. Now I live in Michigan and it is 6:56 pm. The phone was answered by a female. Wherever these scam thieves are it is not on Michigan time. They need to be closed down and put in prison.
I have contacted these people. At first it was my money would be refunded right away. Then it was 3 to 5 business days. Then it was 5 to 10 business days. Then it was august 24th. I called yesterday as it had still not been returned and was told it will be returned but they just don't know when.I received email notice that my money would be returned the second time I called them.They were not authorized to take that $49.99 from my bank account.
I was also checking my bank statement and there was debit of $49.98 on my account, I was so frustrated so I try to check it with my bank to see what I can do about this issue then they give me this phone number and try to call their customer service hot line, at first i was frustrated and i told them that i will sue them for taking out $49.98 out of my account without my permission, then a young lady explained to me everything that i need to know. Then i ask her if i could refund my money and cancel the account. She was very helpful and she process the refund for me she told me that i have to wait 5-10 bus days after the clearing of the check, so i told her that I'll just wait for my refund and after a few days a received my money.
This also happened to me when i was checking the status of my refund. They told me that the reason the refund date was moved was due to a banking procedure. I waited still and luckily I got my refund. hopefully you received your money back.
Here is the contact information to the BBB in Raleigh as well as the Police Department. The police department has a file open on them already. I had them open it myself. The BBB is working together with the Attorney General of NC to track these people down. The Customer Service Center for Select Platinum is located in the Phillipines. Those poor guys are given crap all day every day from people like myself wanting to know where there refund is and all they know about it is what they see on their computer screen.
Please call and file a complaint as well. It won't take very long to do and you will be helping shut them down to keep others from being ripped off.
Cortney Smith
csmith@raleigh.bbb.org
Eastern NC BBB
deloris.kelly@rockymountnc.gov
Rocky Mount Police Department [protected]
GET YOUR MONEY BACK!! HERES HOW.
I went online to find a payday loan and found a few websites stating they could find me a loan. I signed up and gave my information expecting to get a loan. what i got in return was a service fee for select platinum credit card for 49.99 putting my account in the negative. I called the company and they stated that i did sign up for it and it was in their terms and conditions. For anyone that had this happen to them as well, their are things you should know! For one it is a deceptive practice for a company to add any additional charges that are not clearly stated and hidden within the terms and conditions. As well as if a box is already checked authorizing this and you do not notice you will still get charged and will not be able to do anything about it because it makes it look as if you approved this transaction. These types of company's have a legal way to fraud the public consumer. For an example look up "IDS GRANTS" or "GRANTS FOR YOU NOW" Or "IN DEEP SERVICES" This is a company that has already been shut down by the federal trade commision for the same deceptive practices . Select platinum credit works under a different billing company so when you call they will not give you their actual company name. The elusive company representatives will also give you a fake name and when asked to speak to a manager they will tell you that they are not available or that they are the manager in wich they are actually not. If this happens to you contact your attorney general, The better business bureau, and the federal trade commission to help close down these company's that are thriving in todays falling economy. I have to admit having had this happen to me before i should have read the terms and conditions to prevent this once again. But as a consumer, you dont expect for something like this to happen when you are already in need. I will be investigating this further to find out their real company name and information and will post for everyone to see as well as contacting fox news who has already done a few storys on these types of company's. so if anyone has any information on this company please contact me and lets all work together to help the federal trade commission put these people out of business.
also forgot to add that when you contact them. let them know you will be contacting the bbb and local attorney general and federal trade commission. I look forward to a rebuttle from them...
The complaint has been investigated and resolved to the customer’s satisfaction.
the same thing happened to me. The 49.99 was taken out of my account in september and Im still waiting for my refund. I was told the refund cleared their bank on september 12th and when my bank called and vertified this did not happen . I was told that I would receive a paper check sent to my home address. As of this date again this has not happened. The phone numbers provided on the ach draft--- this people have no answers for you. They also provided me with the same address in Rocky Mount NC.
My bank informed me this morning that I had a charge of $49.98 made through an electronic check and of course I was furious! I immediately called the hotline that my bank provided and spoke to a third party customer center. Apparently it was a bonus offer from a payday loan I have applied for a few weeks back. I told her that I didn’t intend to apply for a membership with them so she offered cancellation which is a good thing, and told me that I won’t be charged again. And for the $49.98, I got it back by 5 business days.
Hi - I actually contacted the company on the back of my check - Checksite [protected]. They told me to have my bank submit a chargeback and they won't dispute it. It will show up as a negative on that company (Select Platinum Credit) which will show up as a negative on them.
This also happened to me. They charged my bank account TWICE within 3 days of $49.99. I told them I had no business with them, so what am I paying for? This person couldn't tell me. My account was overdrawn because of these transactions. They put the 2 payments of $49.99 back into my account, but did not cover the overdraft fee (2 charges of $35.00!)
They can now be found under Platinum Club and they have a new phone number - [protected]
I also applied for a payday loan a month ago, not knowing that it will cause me $49.99 from Select Platinum Credit and i don't even know this company and did not authorize this charged, so i decided to call their customer service hot line and I was very upset about what happened. I ask some information about this Select Platinum Credit, and a representative told me that it was an offer when i applied for a payday loan online and gives me all the benefits that it offers. He ask if i want to take advantage of this offer, i told him that i want to cancel this membership and i want my money back because i did not authorized this charge to be taken out in my account. So the gentleman told me that he will cancel my account and refund my $49.99 back to my account, i ask him how long it will take to get my money back, he told me that it will took 5-10 bus days after the clearing of the check then i have to wait. After 7 days I got my money back. And that gentleman that I talked to was very helpful; thanks to him I was able to get my money back.
I also applied for a payday loan a month ago, not knowing that it will caused me $49.99 from Select Platinum Credit and i don't even know this company and did not authorized this charged, so i decided to call their customer service hot line and i was very upset about what happened.I ask some information about this Select Platinum Credit, and a representative told me that it was an offer when i applied for a payday loan and give me all the benefits that it offers. He ask if i want to take advantage of this offer, i told him that i want to cancel this membership and i want my money back because i did not authorized this charge to be taken out in my account. So the gentleman told me that he will cancel my account and refund my $49.99 back to my account, i ask him how long it will take to get my money back, he told me that it will took 5-10 bus days after the clearing of the check then i have to wait. After 7 days i got my money back. And that gentleman that i talked to was very helpful, thanks to him i was able to get my money back.
Has anyone found out any information about this? The same thing has happened to me all because I was applying for a payday loan. Some man called me today saying I owe $49.99 otherwise it will be reported in my credit history. I told him that I refused to pay $49.99 for absolutely nothing and he said he would write that down, and then he said he'd call me back with more information and he never did. I called the customer service number on the back of the check and I asked for a manager, I asked who they worked for, I asked when their manager would be there and they all would say, "I'm sorry but I am not allowed to disclose that information." I called Elite Debit and they didn't pick up. I tried calling that guy back but he also never picked up.
Select Platinum Credit took TWO, not one but TWO checks of $49.99 out of my bank account, one on 09/09/2010 and one on 09/10/2010, and caused an overdraft fee on my checking account. They canceled it and returned both checks, but now I am being charged by my bank TWO returned check fees and I still have an overdraft. No one seems to know anything and I want to find out who the hell these people are that think they can take money out of my account when the purpose of me applying for a payday loan was because I needed money! Please, if anyone has found out any information, keep me posted through this board. We all need to go against these people TOGETHER so they can be brought down!
Listen to this, they used my mothers checking account numbers but my first and last name,
had my address like this 14 dr1 s shadylane, (thats supposed to be my street address) its 141 S Shadylane Dr. ...how can they use my name and her account number and get this money out of her account, I have never been on her account, plus neither one of us did this...she called me this morning asking me what I had needed her checking account for, I had no clue the check had my name but her account number...Now tell me how? I will not stop til this is over...who do these people think they are, they ran into the wrong lady here...I won't stop til they are stoppped, I will bug, pester, annoyed, pee off, you name it they will have it done...and why on earth would my mothers bank know there was something wrong when it had my name on it come on...HAS ANYONE EVER GOTTEN THEIR MONEY BACK? debralee1967
HAS ANYONE ACTUALLY GOTTEN THEIR MONEY BACK? DEBRALEE1967@COMCAST.NET
Unauthorized Charges to Bank Account
Surfed online to research Loan Companies...Filled out information with one company to see if I qualified...No authorization was given and no acceptance signed. Unauthorized check written from my Checking Account for $49.99 from Select Platinum Credit. This company cannot be located on the Web or anywhere else. First, how can a bank authorize such a thing, when the company really does not exist and secondly how do these people manage to operate so completely illegally?
This is so horrible and so stupid. The Internet is a huge hiding place for SCAM Artists and should be governed more closely. Why can just anyone do this. I cannot even think of the unbelievable number of innocent citizens who have been SCAMMED!
My advice, NEVER, NEVER, NEVER order anything online, never give your information to anyone and never apply for anything online.
Contact your bank, let them know this has happened and hopefully they can assist you.
This is an outrage!
The complaint has been investigated and resolved to the customer’s satisfaction.
I really can’t believe it that I was scammed. I’m a very careful man, especially with my bank information. This happened to me when I was applying for a loan, what a big mistake that was. Some company debited my account that caused me to go overdrawn. I called the company that ruined my almost perfectly clean bank account. They cancelled whatever this is and they said that the money can no longer be refunded due to the refund time frame already lapsed. This company will be bombarded with complaints when I report them to the BBB and the CAF.
i signed up for a pay day loan to get some extra money did not realize that after signing up for a loan they will charged my account for $49.99 from Select Platinum Credit without my authorization i did not apply for this membership. I immediately call my bank and ask them what i can do to get my $49.99 back, they told me to call them. I immediately call the number that was provided to me by my bank and ask for a refund because at first i did not authorized any of this transaction, they told me that they will process my refund and wait for 5-10 bus days after the clearing of the check to get my money back, so i decided to wait after 5 days i received my money back. thank god i call them immediately and ask for a refund
THE SAME HAPPENED TO ME TODAY ALSO I AM OUT 49.99 BUT NOT ONLY ONCE THEY TOOK OUT 49.99 AND THEN THEY TOOK ANOTHER 49.99 WHAT ARE THESE PEOPLE OR SHOULD I SAY COMPANY DOING HOW CAN THEY THINK THEY CAN JUST TAKE MONEY FROM PEOPLE AND GET AWAY WITH IT.
I THINK EVERYONE HERE DESERVES A REFUND BECAUSE NO ONE AUTHERISED ANYTHING TO BE TAKEN OUT OF THERE ACCOUNTS SO THEY NEED TO REFUND EVERYTHING THEY TOOK. AND THEY NEED TO DO IT NOW.
i agree with everything the same thing just happened to my friend how can they do things like that to people in these hard times it is unfair.
check number9999 charhe me 99.49 that my check not me date august 26 th reference [protected] my account 6705 i dinot on line please refund please
The SAME thing happend to me today! Trying to find a small loan to buy school clothes for my 2 kids. Now Im out $49.99! What can we do, my bank ws closed today and wont open till Mon. Are they gonna take more from us?
Unauthorized Debit
I found myself recently in the unfortunate position of having to solicit a payday loan. This was a very bad idea for more that one reason. The first is that the intrest charged should be illegal. The second is that as a result of surfing online for these companies, my bank information was compromised. A company called Select Platinum Services submitted an electronic check to my bank for 49.99. It had my name, address, and email address printed on the check. In the memo section it has some sort of order ID number and a customer service number. It also said authorization on file. Needless to say, I did not authorize this transaction. When I called the number listed for customer service [protected]) a recording states; " we are extremley busy and a reprsentative will call you back. You will not loose your place in line". Needless to say I never recieved a call. My bank has graciously agreed to refund the debit but I will also have to close the account sine the obviously have my bank information and can access the account at will. Consumer beware. I'm not sure if my information was supplied to them by one of the payday loan companies who might be there affiliate of if they some how obtained my information by other means. Either way, it's againt the law. I will never use payday loan services again. If you have to use one, don't apply online.
I finally got my $ 49.99 back. I had to contact the First Bank of Delaware and also my bank. My bank credited me and got their money back from First Bank of Delaware. I will never go to the internet to look for money options again !
this ###ing compagny need to be remove . they are piece of ### !
It also happened to me to there was a charge of $49.99 that was taken out from my account that i did not authorized i immediately call them and i ask for a refund. The person that i talked to immediately processed my refund and I was able to get my money back after 3 business days.
I have no idea what that membership is and I never signed up for any of it. There was a debit to my checking account plus an overdraft fee of $40.oo accessed to my checking account. So I decided to call their customer service hotline. Then the gentleman said that I had agreed to the terms and conditions during an application for payday loan online which I never did. And so scary, they have my SSN. I asked for cancellation and refund of all the charges they debited from my account. He explained to me that they don’t reverse any bank fees for it was assessed by my bank. He advised me to ask my bank for one-time courtesy credit. My bank didn’t reverse my bank fees. We really need to do something to stop this filthy scam. I’ve joined Consumer Advocacy Foundation’s class action suit against them. If you want you can also call CAF in this number [protected] and join it too.
Go to classaction.com and file for the lawyer to contact you. I have contacted thehing them. They are watching this page. Everyone, we all need to band together to make this person pay for all of the issues he is causing.
This company not only debited my account once, but twice on the same day. I didn't put applications in anywhere that I'm aware of and the bank took it out. Luckily, my bank copies are available online and I saw the company and called immediately. They did answer their phone and they do have a live chat on their website. I went off on the representative there and do plan on following up with pressing charges against them. In the meantime, I have given them 48 hours to refund the money. I received confirmation e-mails regarding the cancellation of the so called, alleged, membership and a refund confirmation, which I printed off and am taking to the bank. I also logged and kept my online chat with the person from this company. I have also requested an e-mail stating the exact amount of the refund since the first one only confirmed "a" refund. Make copies of everything and take it wherever you have to take it. Enough is enough. Even when we, as consumers, get smart enough to look for their little traps, they find other ways. Good luck to all!
TJEB, what bank are you with if you don't mind me asking. I've got BofA. I hope they help me out here.
Happened to me too. I was wondering which online company you used, because id we all have a specific company in common then perhaps we can narrow down which company is doing this? I had to use 2 unfortunately, the first being "First Delaware Bank" and the other "OneClickCash" Did any of you happent o use either of theses sites?
OMG! Im not the only one!? so pissed!
This happened to us also and we are having to do the same with closing the checking account and every thing. PLEASE beware of online application for ANYTHING!
Unauthorized Charges
I had an alert from my bank that a check was presented in the form of a paper check and I never write checks...I only authorize them from over the phone for my checking account-no paper checks. Anyways, the check said that it was made payable to: Select Platinum Credit [protected] for $49.99. It had my name, mailing address, email address and last four of my ssn. It also had a digitial signature from me. Previously I shopped around for a payday loan and decided not to take it. I remember signing a digital signature so that must be where they got it from b/c a digital signature is on the check. Also on the back it has pay to the order of First Bank of Delaware (alot of payday loan companies are from them under different names CashCall, ChecknGo, ThinkCash, etc). I think the company I applied with was www.mycashnow.com. I have done business with them also in the past so beware of payday loans anyways b/c of the sky high interest rates unless you can pay it right back! I'm going to call when I get a chance b/c the office should be opened now. I had to close my account and get a new one over the phone...that was painless, but they (my bank) will mail me an affidavit in 7 business days and I have to fill that out to see if I can get my money back. The company might give it back but I'm not counting on it. Something like this happened to my sister when she signed up for a trial over the phone and they went back in her account unauthorized about 3 more times so that's why i closed it!
My bank gave me a provisional credit so when the check comes not sure if I want to just turn it over to them or trash it! Don't need anymore trouble than I have already with overdraft fees!
PEOPLE (SORRY FOR SCREAMING BUT I WANT U TO READ THIS!)
PLEASE GO DOWN THE PAGES IN THIS POST AND VOTE THE COMMENTS UP (GREEN BUTTON) SO THAT THIS ISSUE CAN STAY AT THE TOP OF THE TOPICS ON THE SIDE OF THE SCREEN IN THE MOST POPULAR TOPICS!
THANKS SO MUCH FOR TAKING THE TIME TO POST. I'M SURE SOME PEOPLE WERE AFFECTED AND DIDNT WANT TO POST AND I UNDERSTAND THAT. PLEASE KEEP POSTING IF YOU HAVE NEW INFO OR JUST WANT TO VENT!
WHEN THIS FIRST HAPPENED TO ME ON 8/6/10, I WENT TO GOOGLE THE COMPANY AND COULD NOT FIND ANYTHING...NOW WHEN U GOOGLE THEM, B/C OF EVERYONE HERE...ALL OF THESE COMPLAINTS POP UP. TO THE PEOPLE FILING WITH THE BBB OR LAWSUITS THANKS SO MUCH AND KEEP DOING WHAT U ARE DOING...MAYBE WE CAN PREVENT THIS FROM HAPPENING TO OTHERS OR SHED SOME LIGHT ON THE SITUATION!
THANKS TO EVERYONE!
Well, I have been waiting on my refund in the form of a check b/c I closed my account immediately after I noticed the fraud for $49.99. Remember this happened 8/6 and it is now 9/17. I received an email earlier this week saying that they refunded my money electroinically, but since it was returned they will have to mail me a check. This email is from "Select Platinum Credit" as stated on the fraudulent check, however the cancellation and confirmation email I recieve when I called them and told them I didn't authorize had a different company name on it. Just waiting to see what happens. I'm not sure if I want to cash a check from them, it might be fraudulent too you know!
It's so funny(really not) because when I did call them I gave them a wrong last name with the same first letter correct and she corrected me so they already have all of our information. I'm just curious to see when we will get a refund from them. When my sister had a case like this, they gave her a refund back on her card, but then they went back and withdrawed again for a different amount. Please keep us informed with updates - thanks!
STOP SPAMMING OUR POST! DARN!
Actually, on the back of mine it says:
Pay to the order of FIRST BANK OF DELAWARE
For Deposit Only
BELFORT CAPITAL VENTURES
And then all these numbers!
ANYONE GOT THEIR MONEY BACK YET?
I guess mine will come in a paper check since I closed out my account...
Anyone who has been affected, please remember to monitor your accounts, especially if you have the same one!
Yes, the fact that they said as a part of getting the loan, you agreed to get the package. No I didn't. Whatever they tried to offer me, I declined it. If I knew that I had to get the package, I would have not have even completed the application. I didn't even go further to get the loan! These people make me so sick with their lies and deceit!
Here's a copy of the (2) emails they sent me after I talked to them:
DATE/TIME
Account Cancellation confirmation for XXXXXXXXXXXXX
From: CENTRALIZED CUSTOMER SERVICE
Add to Contacts
To: xxxxxxx@xxxxxx
________________________________________
XXXXXX,
The cancellation will take effect immediately. No further charges will be billed to your bank account.
If this cancellation was not intended, you may give us a call back at [protected] to reinstate your account.
Thank you,
CENTRALIZED CUSTOMER SERVICE
On behalf of: Freedom Subscription
[protected]
The information contained in this correspondence is CONFIDENTIAL INFORMATION and may also be LEGALLY PRIVILEGED. It is only for the individual or entity named above. If you are not the intended recipient, you are hereby notified that any use, review, dissemination, distribution, or copying of this document is strictly prohibited. this email is also subject to copyright. Any use of or reliance upon this material by persons or entities other than the addressee is prohibited. If you have recieved this document in error, please immediately notify us and destroy the original message.
----- Forwarded Message ----
From: CENTRALIZED CUSTOMER SERVICE
To: XXXXXXXXXX
Sent: DATE/TIME
Subject: Refund confirmation for XXXXXX
XXXXXXX,
The cancellation will take effect immediately. No further charges will be billed to your bank account.
Your membership charges have been scheduled for refund. If the bank account on file is no longer active, you will receive your refund through the mail. Your check will be mailed to the address we have on record at the time of the cancellation.
If this cancellation was not intended, you may give us a call back at [protected] to reinstate your account.
Thank you,
CENTRALIZED CUSTOMER SERVICE
On behalf of: Freedom Subscription
[protected]
The information contained in this correspondence is CONFIDENTIAL INFORMATION and may also be LEGALLY PRIVILEGED. It is only for the individual or entity named above. If you are not the intended recipient, you are hereby notified that any use, review, dissemination, distribution, or copying of this document is strictly prohibited. this email is also subject to copyright. Any use of or reliance upon this material by persons or entities other than the addressee is prohibited. If you have recieved this document in error, please immediately notify us and destroy the original message.
I just called and they also said "You applied for a payday loan and as a condition to that payday loan, you agreed to receive a package". Number 1 I did not agree to anything and why would i select a package that costs $49.99 if I'm trying to apply for a payday loan? They took my information, clearly they already had it and said that the money would be back in my account in 7-10 days and gave me a confirmation number and said I will be sent a confirmation email. They lie so much - I hope they put my money back in, but I will still file with my bank and see what happens - I'm so frustrated!
Upsetmad...please continue to monitor your account for suspicious activity just in case they strike again. If they do, then close your account, I know you hate to, but if they do again i would if I were you to keep going through this. Thanks for sharing!
I think their aim is to take out the money and hope that you don't notice! Just be sure to print out or copy all of your latest transactions of the account before you close and print out the check that they put through before you close the old account. They may go in again under a different name, not sure though.
You could call the company and they usually say they will put the money back, but from my sister's experience, they will go in again and again and when you call they are like OOPS we'll put it back. So to not keep going through that, I closed the account. It was a pain b/c i will have to order new checks. I keep them on me in case i have to write one which is rare. I'm not sure what is going to happen, but I will keep everyone posted. Please let me know if you talked with them. If they don't put it back, I'm hoping my bank will, but I have to fill out the forms they will send me first -ugh!
I have also just found out that this damn company has withdrawn $49.99 from my checking account also! I am so tired of these damn people that get your information and start just taking your money like you don't need it. I work to damn hard for my money to have someone just take it. Since it is Friday night at 11pm I will have to wait til Saturday morning to call them and see if I can get my money back and close my account and get a new one. This sucks so bad
These people need to be charged to the fullest for forgery. First flag is when calling you talk to a third party answering service. I asked the foriegn woman how should could access my info if she was third party? They cant answer no questions, cant tell me who they are or what they offer. I have an email from when I first saw this bogus check that states I am to be refunded. No such luck, instead they tried to put a second check through. The authorities need to step up to this kind of crap. I will not rest until I have found justice and my money is back where it should be. I cant afford to lose 85 bux over some computer genius who has someone designed some sort of program to rip people off.
I spoke with Steve Decker yesterday 10-14-2010 and he tells me that companies are using his name to take money from our accounts - Bank of Delaware is using Elite Debit and Checksite to take our money and then they are sending it to Belfort Capital in Las Vegas, Nevada. I cannot find a phone number for Bank of Delaware. I can find First Bank of Delaware but do not think this is the proper location. Can anyone give me their phone number ? I sent an e-mail to checksite to find out more informaion but have heard nothing. I am not a quitter !
MONEY WAS TAKEN OUT OF MY ACCOUNT TWICE IN THE AMOUNT OF 49.99 I DID NOT PURCHACE A CARD I DID NOT SIGHN ANYTHING TO GET A CARD I WANT MY MONEY BACK I DID NOT AGREE TO ANYTHING NOR DID I SIGHN ANY AGREEMENT TO GET A CARD
This is an update to my earlier complaint. After faxing the info from my bank, fax# [protected], I did in fact receive a call back confirming my address and a number to call if I needed any other info. It is supposidly the ESCALATION Dept @ [protected]. I did call back and spoke with a very nice individual named Maria and what she is saying is, my fax was sent into Select Platinum Credit by her and she will let me know if anything happens. Maybe this number will help someone out there.
Good luck to us all.
i got a over draft fee on my checking acount the amount is 49.99 plus another 25.00 for over draft fees is there any way i can fix this and get my money put back on my acount i never oked this how they got my info is strange all together they owe me 74.99 they better take care of this soon or my bank will come after them and press charges for taken from my checking is there a number for these people i want to talk to them or what is it that i can do im very upset
i too was victim of $49.99 charge posing as part of the payday loan process. i have contacted the BBB and am looking for contact info to file civil law suit or class action.. e-mail me...darinandtina@verizon.net. lets take these crooks down
This company has taken 2 checks for 49.99 out of my account without my authorization. This is not right. I think I may contact my States Attorneys Office and have them file a Wire Fraud complaint against them.
we were just charged from them, too. we didn't sign up for their services either. so know i have to go up to bank.glad we found your wesite. and as far as that tirst bank of deleware what a joke. their fax numbers are no good. a real scam.
I FOUND AN UNAUTHORIZED DEBIT IN MY BANKING ACCOUNT FOR $49.99. I HAVE NEVER HEARD OF THIS CARD AND FEEL THAT IT IS A FRAUDULENT CHARGE.
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This company also charged my account. I called their customer service number that my bank gave me and had this membership cancelled and got my refund back. Try calling them and see if they can still reverse that charge. They are very helpful and willing to assist you.